IT Manager - Project Manager

RAY KELLISON

Collinsville, IL

314-***-**** • ***********@*****.*** • linkedin.com/in/ray-kellison-iii

INFORMATION TECHNOLOGY (IT) MANAGER

Accomplished IT manager with the technical background to build, lead and coach effective teams. Strengths include communication and writing, customer and supplier collaboration, creative problem solving, and programming. Skilled as a Six Sigma Yellow Belt certified and experienced project manager.

EXPERIENCE

AT&T January 2008 - July 2020

Associate Director - Technology

Managed engineering team for 50+ customer accounts at five major data centers.

·Implemented shared and dedicated LAN and WAN infrastructure.

·Distributed hybrid cloud in support of the delivery project executives for the accounts.

·Provided managed network operations including troubleshooting, technician dispatch, preventative maintenance, system vulnerability patching, datacenter cabling, security compliance and audit support, network refreshes, infrastructure upgrades, disaster recovery services and design/consultation,

·Reduced operating costs by shifting from full-time, on-site labor to demand dispatch labor and transitioned engineering tasks to low-cost countries

·Trained and certified team on industry best practices and rationalized consistent processes across data centers

IBM, St. Louis, MO

Delivery Manager and Team Lead January 1998 - December 2007

Managed delivery of telecommunication services to customer accounts including long distance services, voice premise maintenance and video conferencing while fostering and maintaining relationships with major network suppliers.

RELEVANT EXPERIENCE

Monsanto Company, St. Louis, MO

Lead Systems Analyst and Team Lead

Performed programming and design for internal telecommunication billing systems.

·Developed extensive programming experience with Microsoft Access, COBOL, VSAM and IBM mainframe utilities.

·Led several major project teams including: Billing Consolidation and Long Distance Carrier selection with recognition for outstanding achievement.

EDUCATION

Bachelor of Science (BS), Computer Science

Bachelor of Science (BS), Mathematics

Southern Illinois University, Edwardsville, IL

LEADERSHIP and CERTIFICATIONS

AT&T Business Skills Transformation -

Network Platform Proficiency, Internet of Things, Software Defined Networking, Security Proficiency

Harvard Business School -Leadership and Development Courses

Six Sigma Yellow Belt certified

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