Desktop Support Executive

Kunjan Patel

Parlin, NJ Phone: 732-***-**** E-mail: **************@*****.*** www.linkedin.com/in/kunjan-patel-95508b97

Career Objective:

To secure a position in the field of Programming & Networking where my technical and quantitative skills will be challenged.

Education

New Jersey Institute of Technology - Newark, NJ Graduation: December 2019

Bachelor of Science: Information & Technology GPA: 3.3

Specialization: Network and Security Minor: Business & Administration

Certificate

●CCNA Routing & Switching: Routing and Switching Essentials May 15, 2019

Skills

Technical:

●Fundamental: Java (Beginner), Python (Intermediate), PHP (Beginner), Canva Graphic Design (Intermediate)

●Web Development: HTML(Intermediate), JavaScript (Beginner)

●Technologies/Environment: IOS, Windows 7, 8, 10, Linux, VMware, Cisco Webx,

●Microsoft Office: Word, Excel, PowerPoint, Access

Areas of Expertise:

●Leadership

●Executive Presentation skills

●Strategic Planning

Fluent in English, Gujarati, Hindi

Competences: Proactive communication Self-management skills Executive Presentation skills Goal Oriented

Key Courses: Database & Management Intro to System Admin Corporate Financing

Ethical Hacking Network & Applications Information System Auditing

Projects

Bank Transaction System

Languages used: PHP, MySQL, HTML, JavaScript, CSS, MobaXterm, Python

A web-based banking system where customers can create new account, modify account, view their balance, deposit or withdraw restricted amount of money, and granting admin users access to view and edit customers personal information as well as account information.

System Integration

Managed team consist of 4 people. Developed a website in a multi-cluster Linux (Ubuntu) environment using AMQP and MySQL. Created deployment system that creates a bundle and deploys it from dev environment to QA and Production and a rollback system in case of a failure using shell-scripts and PHP.

Employment

Hackensack Meridian Health – Robert half Technology August 2020 - Present

Standardized new image for 5 different desktop platforms & completed configuration of new/replacement computers

Verify implementation and maintenance of security and upgrades of 10 servers, 50+ desktops, and 150+ laptops.

Resolving EPIC TDR issues to maintain sustainable workflow for users.

Desktop Support – Accurate Diagnostic Lab February – May 2019

●Operate network installation, support and troubleshooting and monitor network traffic from multiple EMR vendors.

●Administer and monitor 12 Hyper-V Virtual Machines and backups for 30 Virtual Machines and NAS storages.

●Operate network installation, support and troubleshooting and monitor network traffic from multiple EMR vendors.

Activities

Secretary of Phi Eta Sigma, Honors Society Hackathons: NJIT Hack &Major League Hacking (MLH) 2017, 2018 & 2019.

Personal Interests: Cricket, Video games, Cooking & Thinking

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