Project /CoordinatorManager
Resume:
Robert Sperduto
Landing, NJ ***50
*********@*****.***
Project Coordinator/Manager,
Objective: To obtain a position in a progressive environment that will utilize my background and encourage future growth
Technical Training:
Remote Access, DSL, Frame Relay & T1 ordering, Microsoft Access, ACD Systems, Microsoft Office Professional, Power Point and Oracle.
AMERLUX Fairfield/Oakland NJ (01/2013– 3/1/2020
Project Coordinator/Manager /Customer Support
●This position plays a key role in coordinating all phases of custom/modified project from inception to delivery. The role reports to Customer Support and the VP of Operations, and plays an integral role as the driving force ensuring all parties both internal and external are meeting project timelines. Focus and priority is to ensure that a job is delivered within the agreed upon timeframe and meets the requirements of the customer as far as form, fit and function are concerned.
●Works directly with the Lighting Designer, Architect, Rep Agency and Distributor to ensure that all relative information is collected and distributed to the appropriate parties within and outside of Amerlux
●Takes the appropriate actions to ensure that the exposure of Amerlux is minimized and that the time frames needed to complete the project in question are clearly communicated to all parties.
●Attends job site meetings and represents Amerlux Global Lighting solutions.
●Acts as the focal point for the Amerlux team on the custom/modified projects, ensuring that information is collected and distributed in a timely manner.
●Sets up and maintains a report or project summary (time frame to complete each specific task) for all major projects.
●Works with Sales Support and the outside Sales Representatives to ensure that the appropriate forecasts are entered in the systems to drive material purchasing requirements.
●When applicable, work with Engineers and purchasing to ensure that long lead time items are pre-purchased based on authorization from Senior Management.
●Performs the normal functions of a Customer Service Representative including order entry and customer support.
●Coordinates with the Amerlux factory or outside manufacturer the production time line and delivery requirements.
●Other duties as deemed appropriate by the Company and Management.
Delta Computec/DCI Teterboro, NJ (01/2002– 12/31/2012)
Project Manager
●Project Manager is responsible for all activities involved in turning up a site circuit once an order has been placed
●Overall responsibility to manage, track and coordinate the installation of all customer services
●Meets with the customer to assess the scope of project and determine requirements and establish a timeline
●Ensure realistic customer expectations
●Sets project schedule based on the customer requirements
●Secures and manages all resources within Delta Computec Inc. required for the project
●Provides project plan, i.e.; Roles and responsibilities of Delta Computec Inc teams, alliances, and any third party vendors and the customer
●Ensures that all processes and procedures are in place
●Secures and manages all resources within Delta Computec Inc. required for the project
●Acts as the primary point of contact for managing activities, gathering information and escalating issues associated with the implementation.
●Coordinates site surveys. Coordinates staging, installation and testing of equipment and service
●Tracks, coordinates and escalates the installation of all circuits
●Monitors the project implementation schedule to ensure on-time delivery of services
●Attends conference calls with the project team and the customer to provide project status updates.
Robert Sperduto Page 2
BlueStorm Consulting Montvale, NJ (07/2000 – Oct 2001)
Project Manager
●Provides operational support to lead project managers by coordinating circuit, hardware, and/or software installation, well as ensuring test and activation activities take place as scheduled.
●Escalates jeopardy situations to the lead project manager, as required, and assists in periodic status reporting.
●Provides first level expertise to lead project managers in order to ensure task level activities are initiated/completed in a timely fashion to LAN/WAN site hardware and software installations.
●Attends kick-off and periodic client status calls with project managers to review project status, and provides input on task level activities.
●Assists in the development of comprehensive and detailed site documentation for use by client and network management organizations. Documentation assistance to include network design, site-specific design, circuit detail, contact names/numbers, escalation lists, etc, as requested by the client and network organization.
●Other related duties as requested by management.
●Assigned to MCI/WorldCom 10/01 as a Project Manager for the BP Amoco Account
Education:
Ramapo College, Mahwah, NJ
Bachelors of Science in Business Management
Certified ITT Cable installation specialist (Cat 5E cable)
Certified Leviton LIN installation specialist
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