Desktop Support Engineer

Mohammad Ahmad Al Hosani

E-mail: **-******@*******.*** Mobile: +971-**-***-****

Al Marfa, Western region, Abu Dhabi, UAE Date of Birth: 21-3-1992

LinkedIn: /in/mohammad-alhosani/

Experience

DP World October, 2017 Ferbruary, 2020

IT Desktop Support Engineer

Jabel Ali Free Zone, Dubai.

Duties and Responsibilities including, but not limited to:

Fixing, recording and reporting software and hardware issues

Software, drivers, and Operating System installation

Data backup and restoration

Hardware parts installation

Computers, laptops and smartphones configuration

JAFZA September, 2016 October, 2017

IT Desktop Support Engineer

Jabel Ali Free Zone, Dubai.

Education

Zayed University Sept, 2011 June 11, 2015

Bachelor of Science in IT, Major in Security and Network Technologies

Comulative GPA 3.5

Al-Nawawi Boys School for Secondary Education 2009-2010

Grade 12 Scientific Stream

(95.5%)

Certificates

Zayed University February 5, 2015

CCNA Exploration: LAN Switching and Wireless

Zayed University June 23, 2014

CCNA Exploration: Routing Protocols and Concepts

Zayed University February 17, 2014

CCNA Exploration: Network Fundamentals

Zayed University September 15, 2013

IT Essentials: PC Hardware and Software

Mohammad Ahmad Al Hosani

E-mail: **-******@*******.*** Mobile: +971-**-***-****

Al Marfa, Western region, Abu Dhabi, UAE Date of Birth: 21-3-1992

LinkedIn: /in/mohammad-alhosani/

Other Activities

Volunteer at ANI:ME Expo

YAS Island, Abu Dhabi.

27th - 29th October 2016

Volunteer at The District event

YAS Island, Abu Dhabi.

28th August 2016 - 3rd September 2016

Training at Tamm Centre

Tamm Centre, Al Marfa.

August, 2013

Practical Training in Banks & Research Project for Banking Diploma

Abu Dhabi Islamic Bank, Sharjah.

June 5, 2011 June 28, 2011.

Academic Achievments

Zayed University

Dean's List 2013 Spring, 2014 Fall

Zayed Scholar 2014 Spring

Languages

Arabic: Native language

English: Working proficiency

Computer Skills

Good software and hardware troubleshooting skills

Microsoft Word, Excel, PowerPoint, and Outlook

Familiar with Cisco routers and switches

Basic Knowledge of Java, Linux and HTML.

Contact this candidate