Sap Billing
Resume:
Tathagata
Chakroborty
SAP IS-U Solution
Architect
Overall, 13 years of rich experience in Utilities and more than 11 years of experience in SAP IS-U Billing & Invoicing Functional role. Have worked for Utility clients in UK, Australia, Ethiopia, Germany & India. Impeccable written and verbal communication skills, and excellent interpersonal skills.
CAREER OBJECTIVE
Address
Beverly Hills Society, Hinjewadi,
Pune, Maharashtra -411057
*****.********@*****.***
Phone
CONTACT
ADDITIONAL SKILLS
Analytical
Thinking
Problem Solving
Team Leadership
Organization & Prioritization
Tolerant & Flexible
Strong Communication
CERTIFICATIONS
Microsoft Azure Fundamentals
Introduction to Data Science in
Python
EDUCATION
TN Singh
Regions Manager
**.*****@********.***
Direct Manager/Supervisor
Rakesh Dasgupta
SAP ISU Consultant
**************@*****.***
REFERENCES
• Master of Computer Application - Sikkim Manipal Institute of Technology, Majhitar,Sikkim
• Bachelor of Science in Chemistry (B.Sc. – Chem.) From North Bengal University, Siliguri, WB
• Higher Secondary Certificate (H. S. C.) - Science Central Board of Secondary Education, Hasimara, WB
• Secondary School Certificate - Central Board of Secondary Education, Hasimara, WB
SKILLS & EXPERTISE
• Comfortable working with cross functional and global teams in a large, complex, dynamic environment
• Well Versed with SAP implementation ASAP Methodology
• Have taken part in Project Planning Activities, Time management, Budget Allocation, Implementation, Tracking & Reporting,
• Worked on RFP’s across different organizations
• Customization/Configuration/Enhancement of different processes for Billing & Invoicing.
• Testing Procedures, Training Methodologies
• Exposure inn FICA, Device Management, Customer Service.
• Result oriented individual with analytical and interpersonal skills
• Ability to anticipate customers’ needs and provide end-to-end solutions
• Excellent analytical & logical skills suitable for conceptualizing and designing solutions
• Excellent communication and presentation skills
PROFESSIONAL SUMMARY
EMPLOYER PERIOD
Accenture Services Pvt Ltd May2019 – Till Date
Wipro Technologies Nov 2017 - Apr 2019
Accenture Services Pvt Ltd Oct 2014 – Nov 2017
Source One Management Services (P) Ltd Nov 2013 – Oct 2014 UST Software India (P) Ltd June 2012 – Oct 2013
AES Solutions (P) Ltd Nov 2010- May 2012
Safeguards Human Resourcing (P) Ltd Dec 2007 – Nov 2010 Employer Period
Accenture Services Pvt Ltd May2019 – Till Date
Wipro Technologies Nov 2017 - Apr 2019
Accenture Services Pvt Ltd Oct 2014 – Nov 2017
Source One Management Services (P) Ltd Nov 2013 – Oct 2014 UST Software India (P) Ltd June 2012 – Oct 2013
AES Solutions (P) Ltd Nov 2010- May 2012
Safeguards Human Resourcing (P) Ltd Dec 2007 – Nov 2010 EXPERIENCE
DUKE ENRGY Implementation Project - Accenture
DUKE ENERGY
SME, Billing & Invoicing
Jan 2018 – Till Date
SAP IS-U S/4 HANA
• Tariff Management
o Requirement Gathering
o Design changes
o Regulatory Changes
o Special Contract related changes
• Complex Billing Configuration
o RTP Billing
o Conditional Billing
• Defect Management
• Team Handling
• Testing
o Product Testing
o Operational Readiness testing
EDF INDIA MDMS Implementation Project, Accenture
BPDCL & NBPDCL
MDMS & Big Data Consultant
May 2019 – Dec 2019
Siemens eMeter, Hadoop, BIRT
• Streamline direct office services such as departmental finances, records, budget preparation, personnel issues, and housekeeping, vastly reducing wasted time and saving $150,000 per year.
• Read and analyse incoming reports and memos to determine their importance and plan their distribution across a staff of 15.
• Conduct in-depth research, compile data, and prepare papers for consideration in biannual reviews presented to high-level executives and governing committees.
• Prepare daily memos, reports, invoices, financial statements, and other documents using word processing, database, spreadsheet, or presentation software.
SAP IS-U Implementation (Releases) Project, WIPRO Origin Energy
SAP ISU Functional Consultant
Aug 2018 – Till Date
SAP IS-U ECC 6.0 Ehp7
• Worked on POC & MAR releases which comprises of mainly regulatory changes dealing in changes occurring in B2B transactions
• Worked on new API’s being developed to cater to communication required between different market players which are other than B2B transactions but should follow common market protocols.
• Written Functional specifications for various existing and new functionalizes being introduced
• Performed Unit Testing & Functional testing
• Provided support to build team and testing team to effectively complete both build and testing for the objects
• Created documentations for adherence to Quality Assurance. Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
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Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
SAP IS-U Implementation Project, WIPRO
Thames Water
SAP ISU Functional Consultant (Billing & Invoicing) Dec 2017 – Aug 2018
SAP IS-U ECC 6.0 Ehp8
• Journey Lead – Leading offshore finance journey team for SIT and coordinating with onsite team, third party and technical team to mitigate issues and complete the deliverables on time
• Identifying the Risks in early stages of testing and planning appropriate mitigation
• Been part of C4C Account Update journey testing, got first-hand exposure of business processed and its corresponding mapping in C4C.
• Functional Unit testing – Performed functional unit testing for changes in master data for other water clients
• System testing – Performed FICA unit testing for Refund, Direct Debit, Contract Account Changes, Dunning correspondence, litigation etc.
System Integration testing – Executing FI relevant test cases in SIT SAP IS-U Implementation Project, Accenture
Ethiopian Electric Utility (EEU IS-U Implementation), Addis, Ethiopia SAP ISU Functional Consultant (Billing & Invoicing) Feb 2016 – Nov 2017
SAP IS-U ECC 6.0 Ehp4
• Leading Billing, FICA & CRM team
• Participated in project planning activities, resource allocation, budget allocation and time management
• Solution architect for Billing & Invoicing module.
• Understanding Scope of the project and operational challenges.
• Creation and changes of Billing Master Data, Mass Tariff changes, adapt regulatory changes
• Functional Testing of various Billing related functionalities and integration points with other modules
• Resolution of defects raised by the users and creation of transaction data for testing.
• Creation and updating of Functional Designs.
• Assist in Customize the SAP system for FICA, DM & CRM modules
• Built and managed team of individuals with different skills so that each member contributes effectively to the best of their abilities SAP IS-U Implementation Project, Accenture
Punjab State Electricity Board IS-U Implementation, Patiala, India SAP ISU Functional Consultant (Billing & Invoicing) Nov 2013 – Jan 2016
SAP IS-U ECC 6.0 Ehp4
• Creation and changes of Billing Master Data, Mass Tariff changes, adapt regulatory changes
• Functional Testing of various Billing related issues.
• Resolution of defects raised by the users and creation of transaction data for testing.
• Creation and updating of Functional Designs.
• Assist in Customize the SAP system for billing
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
SAP Implementation & Support, Accenture
Riverside Utilities Pt. Ltd (RUPL)
SAP ISU Team Lead (Billing & Invoicing / FICA)
May 2014 – Aug 2015
SAP IS-U ECC 6.0 Ehp6
• Creation of BBP and BPD’s and User Manual and EUT.
• Designed & Configured Billing Master Data (Rates, Schemas, Rate Categories, Price Key’s, Rate Determinations, Fact Groups ).
• Gap analysis & custom development
• Bill matching and cut over activities.
• Customization and formal Functional Testing requested by client for the changes.
• Creation of Functional design documents for the enhancements and reports.
• PWB related tasks, Bill Form Creation and Specification for Development
• Migration of Data from Legacy System
SAP IS-U Support, UST
JUSCO, Jamshedpur, India
SAP ISU Functional Consultant (Billing & Invoicing) June 2012 – Oct 2013
SAP R/3& IS-U ECC 6.0
• Involving in Issue Resolution for Incidents logged in Issue tracker
• Adapt Regulatory changes & Mass Tariff changes
• Customization and formal Functional Testing requested by client for the changes
• Resolution of defects raised by the users and creation of transaction data for testing.
• Documentation of test cases.
• Creation of FD for RICEFW objects related to B&I, DM.
• Master Data changes for implementing correction and changes as per client requirement
SAP IS-U Roll Out Project, UST
Ghorbandha, Jamshedpur, India
SAP ISU Functional Consultant (Billing & Invoicing) Dec 2011 – June 2012
SAP R/3& IS-U ECC 6.0
• Creation of Proposal documents and Impact Analysis.
• Creation of BBP and BPD’s and User Manual and EUT.
• Designed & Configured Billing Master Data (Rates, Schemas, Rate Categories, Price Key’s, Rate Determinations, Fact Groups ).
• Bill matching and cut over activities.
• Customization and formal Functional Testing requested by client for the changes.
• Functional design (FD) for technical development
• Creation of Functional design documents for the enhancements and reports.
• PWB related tasks, Bill Form Creation and Specification for Development
• Migration of Data from Legacy System.
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
DOMAIN EXPERIENCE
BSES Yamuna Pvt Ltd (Reliance Energy)
Associate Executive - IT
Dec 2007 – Nov 2010
SAP R/3 & IS-U ECC 6.0
• Coordinating daily customer related process, viz creation, updating, name change, load enhancement, complaint resolution through legacy application CAS.
• Feasibility check (Commercial & Technical) for providing new connection.
• Billing related tasks such as unscheduled bill generation, printing and distribution.
• Analysis of scheduled bills against business validations and taking corrective action.
• Disconnection/Reconnection related tasks, such as site survey, analysing & regularising incremental consumption disconnected customers.
• Meter management related tasks such as device testing initiation, device replacement, removal, interim meter reading.
• SAP ISU Billing related tasks such as Periodic billing of customer groups, Interim billing as per request, creation of billing order.
• Analysing billing exceptional cases i.e. Outsorted cases and releasing them
• Reversal of billing and invoicing documents.
• Correction of billing documents through EABICO.
• Creation of spool for periodic invoice documents.
• Creation of manual billing documents as per requirement.
• Device Management related processes wiz installation, removal, replacement etc.
• Responsible for the Customer Service processes such as Disconnection
/Reconnection processes, New connection processes, Extension processes etc.
• Handling the Customer Service orders and notifications for the CS processes. Identified and created task list, main work centres, user status, and maintenance activity type and planner groups Project
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
a-Mets AMR System (Product Development)
evu.it gmbh (In-house)
SAP ISU Functional Consultant (Billing & Invoicing) Dec 2010 – July 2011
SAP R/3 & IS-U ECC 6.0
• Creation of Functional design documents for the enhancements and reports.
• Customization of Billing Master Data including Rate Types, Operands, Billing Class, Prices, Rates, Schemas, Rate Category, Rate Determination.
• Testing meter reading result for different cases such as interim meter reading, meter reading during move in & move out.
• Bill matching and cut over activities, Functional design (FD) for technical development
Project
Client
Role
Duration
Platform
HIPPA Certified / 2018
PMP Certified / 2009
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