Call center agent

Name: Nontobeko Zondi

Contact: 061*******

Email: *********.*******@*****.***

Personal: I am an efficient and ambitious young woman who boasts multiple skills beneficial to the working world of business.

Work experience

I have worked as a debt call center debt collector for a total of 4 years where I acquired telephone skills and further developed my excellent communication skills. My duties included data capturing, updating client and customer details,persuading clients to make use of debit order payment method,arranging payments as well as discussing payment options whilst selling the debit order option. I prioritized customer service as well as urgency on payments.