Manager Program

DEEPALI J PARAB

CAREER SUMMARY

Bachelor of Engineering in Electronics and Telecommunication, with overall 20 years of experience in Information Technology. Currently working with Shell Global IT, as a Technical Delivery Lead, for Joint Ventures. Successfully delivered towards turn-key projects on various assignments within Royal Dutch Shell, Cognizant Technology Solutions and Wipro Technologies Pvt. Ltd. Approximately 8 years of work experience in United States in location like Wisconsin, Idaho, Massachusetts, Washington and London, UK in customer facing management and consulting roles. Proficient in Product/Systems Engineering, Services Management, Projects and Program Management. Achieved Cost Savings and Productivity targets in Programs and Business Units, through Continuous Improvement, Delivery Excellence, and IT transformation. Championed LEAN/Six Sigma in IT, at Organization Level. Hands-on experience in all aspects of IT, Product Development, Planning, Governance, Management and Strategy. Flexible and adaptable to ever changing IT needs like Landscapes, Technology, Domain and Reorganization. Comfortable collaborating with large diverse international teams, partners, and vendors. Expert at leading, managing and nurturing talent for large geographically dispersed teams, influential leadership and building teams. Presently in WA, USA on EAD which is valid until 2022, and open to opportunities that makes the best use of my experiences. EXPERIENCE

ROYAL DUTCH SHELL- SERVICE DELIVERY MANAGER / TECHNICAL DELIVERY LEAD (FEB 2017 – TILL DATE)

• Manage IT Application Services and cost recovery for all Products, Applications, and Services under Projects and Technology vertical. Program management of Cloud migration and digitalization of 700 applications, to enable Service based architecture and end user migration towards Secure Connect and Desktop-As-A-Service.

• Manage end-to-end Service Delivery in DevOps for portfolio of traditional and digital applications, in Smart Solutions Portfolio in Asset Management Class of Business. Commonly referred to as Smart applications and platforms, are used towards Real time Exception Based Surveillance and Proactive Technical Monitoring across the globe in refineries, by Reservoir and Plant Maintenance Engineers, in Oil Refineries.

• Accountable and Responsible for maintenance, Deployments, monitoring, target operating environment and delivering continuous service improvements, towards cost optimization and operational excellence.

• Digital Transformation, Technology Maturation plans, roadmap planning and Management Reporting.

• Leading and managing team of operate Landscape Managers, Application Specialist, and suppliers.

• Suppliers Performance and Contract Management, Operational cost Planning and Cost Reduction.

• Scaling team, timely and quality staffing for the open positions, workload management and staff HSSE. S i g n i f i c a n t A c h i e v e m e n t s :

• Awarded VP CIO award for Cost Avoidance by reducing technical debt in IT, leading to cost savings of 1.5Mn USD.

• Cloud Migrations and Digitalization, saving business millions of dollars, due to improved Data and Availability.

• Lead windows migration program for 650+ applications and 1500 releases, which lead Portfolio Rationalization in Engineering & Smart Delivery vertical leading to decommission of 120 applications and 250 Deployments. COGNIZANT TECHNOLOGY SOLUTIONS (CTS)- SENIOR DELIVERY EXCELLENCE MANAGER (SEPT 2016 - JAN 2017)

• Lead Delivery Excellence and Continuous Improvement by Transforming Delivery Practices, for Enterprise Application Services for Cloud Engagements. Evolve Contract and Bid Management processes.

• Conduct projects Performance Management reviews, Assess Risk, and conduct project quality audits. Email ID: *********@*****.***

Cell Phone: +1-206-***-****

Location: Sammamish, Washington

LinkedIn - www.linkedin.com/in/deepalijparab

• Process merger of KBACE with Oracle Solution Practice, by introducing industry best practices for Cloud Maturity. S i g n i f i c a n t A c h i e v e m e n t s :

• Created delivery model to achieve project cycle time from irregular 6-24 months to fixed 12 weeks. WIPRO TECHNOLOGIES –PROGRAM MANAGER (AUG 2000 - SEPT 2016) Total experience at Wipro Technologies as below, the work locations are predominantly in US

• April 2013 to Sept 2016 - Head of Service Management office (Managed Services engagement) for Glaxo SmithKline and Energy Vertical of Wipro. Managed Services for around 200 applications and ERPs.

• Jan 2007 to March 2013 – Portfolio / Program Manager for below assignments:

Quality Program Manager for Software and Firmware Development Programs for Hewlett Packard, Development center.

Delivery Excellence Prime / Management Consultant - Leading Delivery Excellence in Technology Business Units, using LEAN, Agile and Six Sigma practices, to improve Operating Margins. Extended these practices further to State Street, at Quincy, MA, United States through management consulting engagements.

Project / Portfolio Manager for clients US Bank, Milwaukee, WI - Managing Portfolio of applications in Retail Payment Systems, Access Online, Electronic Payments, Pega Systems, and Interactive Voice Response.

IT Program Manager for Kohl’s, Menominee Falls, WI for Merchandizing and Ecommerce IT Department of Kohls.

• Aug 2000 to Sept 2006 - Software/Firmware Engineer at Hewlett Packard and British Petroleum, at onsite locations. HP Program involved Product Development using Embedded Technologies and Wireless Solutions, for Peripherals and Devices. Project with BP involved, developing IT solutions for Trading line of Oil & Gas domain. S I G N I F I C A N T A C H I E V E M E N T S :

• Recognized by State Street, one of the top Securities firms based out of Boston, in creating Lean wave in Technology.

• Collaborated with PWG (Printer Working Groups) and W3C (World Wide Web Consortium) towards developing XHTML-Print and CSS-Print specifications, enabling driverless printing solutions, with WYSIWYG capabilities. https://lists.w3.org/Archives/Public/www-html-editor/2004AprJun/0060.html

• Created a market standard Test Suite product, for wireless PDF printing solution, of approximately 1200 tests.

• Recognized by GSK, as top 10 performers, during Partner Performance survey.

• 1.55 Mn USD Savings in Operating Margin through Lean-Sigma initiatives at Technology Vertical at Wipro.

• Featured in CEO blog, on Nurturing Human Resources Talents, in diverse teams at Wipro. KNOWLEDGE AND SKILLS

EDUCATION / CERTIFICATIONS FUNCTIONAL/DOMAIN KNOWLEDGE

• Bachelor’s of Electronics Engineering (Year –2000)

• Certified Lean Coach & Six Sigma Green Belt

• Certified in Heuristics Testing by Satisfice. Inc

• Certified KPMG Auditor (Year – 2008)

• ITIL Foundation- v3 certified (Year – 2016)

• Certified PM Elite and PG Accelerate (Year – 2013)

• Certified Talent Transformer

• 7 Habits by Franklin Covey Management group, High Impact Decision Making and presentation by AMA,

Dale Carnegie.

• ITIL - Services Strategy, Design, Transition, Operations and Continuous Service Improvements.

• Project/Portfolio/Program Management

• Proactive Technical Monitoring, Smart Plant Maintenance, Predictive Maintenance, Exception Based Surveillance, Plant Information (PI)

• Graphics Engineering and Design, Printing & Imaging,

• Merchandising, e-commerce and Energy and Trading

• Products Engineering, Embedded Technologies

• IT for Oil, Gas & Energy, Pharmaceuticals, Retail, Banking & Securities Businesses

• IT Infrastructure Hosting and Landscape Management TECHNOLOGY & TOOLS

• Product Development – C/C++, Unix, Linux, Lynx,

Perl, Device Drivers, COM/DCOM, ClearCase

• Web Technologies – XML, XHTML/HTML. CSS,

JavaScript, Omniture

• Microsoft Office, Office 365, Adobe Technologies

• Planning Tools - Visio, MPP, SharePoint, JIRA,

Apptio

• ERPs – MDM, SAP, Oracle Retail, Oracle Cloud

Solutions, OSI Soft - PI

• Statistics & Visualization Tools – Power BI, SpotFire, Excel and Minitab

• Services Management Apps - Remedy, Migration Studio, Service- Now, HP ALM, DevOps Tools (VSTS, Application Insights, Slack)

• Operational knowledge of Digital Technologies like Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), Blockchain

• VMWare, Cloud Infrastructure and Solutions (Azure & AWS), Containerization, Hypervisors, Data Lakes

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