QUALIFICATIONS PROFILE
Goal-driven and dedicated professional with 15+ years of experience in all aspects of JD Edwards Configurable Network Computing Architecture and proven experience in leading multiple JDE installations/upgrades and migrations. Well-versed in handling Object Management Workbench (OMW) and Object Configuration Manager (OCM) configurations, Electronic and Application Software Update (ESU/ASU) installations, package build and deployments, JDE tools upgrade, and JDE multi-foundation implementations. Expert at managing all aspects of JD Edwards support projects. Long experience in all types of Operating Systems (iSeries/AS40o, Windows and UNIX/Linux), Databases and Middleware. Heavily experienced in Custom Environments, Data Sources and JD Edwards Integrations. Equipped with articulate communication and interpersonal skills, experience in building and managing teams and positive work relationships with professionals of all levels.
CORE COMPETENCIES
Data Conversion/Migration and Spec Merges
Database Administration
(SQL Server, Oracle and DB2)
Middleware Installation/Configuration
( WebLogic and WebSphere)
ALLOut Security
Business Services, AIS and Real Time Event Server
Advanced CNC Troubleshooting
Disaster Recovery and High Availability
Performance Tuning and System Optimization
Third Party Administration
PowerShell
Organizational Development and Team Leadership
TECHNICAL ACUMEN
ERP
JD Edwards EnterpriseOne (B7332, Xe, 8.0, 8.10, 8.11Sp1, 8.12, 9.0, 9.1 and 9.2)
Database
MS SQL Server (2016, 2014, 2012, 2008, and 2000) • Oracle (12c, 11gR2, 10gR2 and 9i) • DB2 UDB for iSeries (V5R3, V6R1, V7R1, and V7R2), AS400 and LUW
Operating Systems
IBM i (V7R2, V7R1, V6R1, V5R3 and AS/400) • Windows Server (2012 R2, 2008 R2, 2003 and 2000) • Windows Client(10, 7 and XP) • AIX (6.1, 5.3 and 5.2) • Red Hat Linux (6.5, 5.11 and 5.5) • Solaris 9
Middleware
IBM Web Sphere (6, 6.1, and 7.0) • Oracle WebLogic (11g and 12c) • Oracle Application Server (10g)
Third-Party Applications
DSI DcLink (4.2) • Transform (5.0) • EDI (HQ 3.3.2.1) • F5 BIG-IP • Citrix(XenApp 7.6) • Robot (10.1) • ALLOut Security (3.2) • Data Access Studio (5.4 and 6.0) • RFSmart (3.x) • Vertex • Sabrix (5.8.1) • VMWare (6.5, 6.0)
Tools
IBM DataStage • iSeries Access • PuTTy • Xming • SQL Developer • Oracle UPK • TOAD • SQL Server Management Studio • JDETrace • Process Explorer • HelpDesk Advanced • Service Now
Languages
PowerShell • SQL • PL/SQL • C/C++
PROFESSIONAL EXPERIENCE
TOPBUILD CORP. § DAYTONA BEACH, FL, USA
JDE CNC Administrator System Administrator, 2017–Present
Software Used: JD Edwards EnterpriseOne 9.1 ( Tools 9.1.5.3), Windows (2016, 2012 R2, 2008 R2 64 bit, 7), MS SQL Server (2016, 2014 and 2012), Oracle WebLogic 11g (12.1.3, 10.3.6), DSI (DcLink 4.2), Transform 5.0, EDIHQ (3.3.2.1)
Deeply involved in MS SQL Server administration. Worked on database migration, service pack upgrade, applying patches, maintaining SQL agent jobs/ maintenance plans, performing database backup/restore etc.
Migrated all JAS servers from Windows 2008 R2/WebLogic 11g to Windows 2012 R2/WebLogic 12c.
Heavily involved in critical project works. Successfully delivered “CPQ-JDE Integration project”, ”Contractors Club Migration project”, “Purchasing Project” etc.
Responsible for JDE 9.2 upgrade planning and analysis.
Performing day-to-day CNC activities including release management, incident management, change management and process improvement.
Responsible for managing vendor resources.
Responsible for supporting all Bolt-on products which includes DcLink, Transform, EDI, Sabrix, clean address, Hubble Insight etc. Engaged in PowerShell scripting.
COGNIZANT TECHNOLOGY SOLUTIONS CORP. § TEANECK, NJ, USA
Lead JD Edwards CNC Administrator Project Manager, 2016–2017
Project Name: Walmart JDE Upgrade Date: 2017
Role: Lead JD Edwards CNC Administrator Client: Wal-Mart Stores, Inc., USA
Software Used: JD Edwards EnterpriseOne 8.10 (Tools 8.97.2.3), 9.1 (Tools 9.2.1.2); DB2 UDB 9.1 ; MS SQL Server 2014; IBM WebSphere 6 (6.0.2.31); Oracle WebLogic 12c(12.1.3.0) ; IBM DataStage(11.5, 9.1); AIX 5.3; Windows Server 2012 R2; and Windows Workstation (XP and 7)
Lead the planning and execution for JD Edwards upgrade from EnterpriseOne 8.10 running on AIX and DB2 UDB to EnterpriseOne 9.1 on Windows and MS SQL Server for US, North America, and Asia region.
Migrated 5 TB of data from DB2 UDB to SQL Server using IBM Data Stage for all geographic regions.
Ran manual Table Conversion for selected big tables ( ~30+) for US and Mexico (~20+).
Completed the JDE upgrade by running Upgrade Merges, Table Conversion and Spec Merges for all five countries.
Perfectly planned pre-cutover and cutover activity for all regions.
Completed the cutover tasks and performed Go-Live for North America region 20% ahead of scheduled time. Migrated 1TB data from DB2 to SQL Server and converted it using manual conversion and Upgrade Workbench.
Promptly executed all the Go-Live tasks for China and Japan and put the system on live as per schedule.
Performed data archiving for identified tables before the upgrade for US region.
Successfully completed the cutover tasks and performed go live for US instance before schedule. Migrated 3 TB+ data from DB2 to SQL Server and converted it using Manual Table Conversion (1 TB) and Upgrade Workbench.
Completed the SQL Server cluster setup and Promptly supported all instances during post go live hyper care.
Project Name: WMT Infrastructure Support Date: 2016–2017
Role: Lead JD Edwards CNC Administrator Client: Wright Medical Technology Inc., USA
Software Used: JD Edwards EnterpriseOne 8.10 (Tools 8.93.S1), 9.0 (Tools 8.98.3.3), and 9.1 (Tools 9.1.3.3); ALLOUT Security (3.2); ROBOT 10.1; DAS (5.4 and 6.0); RFSmart (3.x); Vertex; IBM iSeries (V7R1 and V5R3); Oracle 11gR2 (11.2.0.3); Oracle WebLogic 11g (10.3.6); IBM WebSphere 7.0 (7.0.0.29 and 7.0.0.41); Windows Server 2008 R2; Red Hat Linux 5.11; and Windows Workstation (XP and 7)
Provided leadership to a wide range of activities, including code promotion and deployment, data refresh, object configuration management, server patching, separation of duty (SOD) production, and other security-related reporting
Effectively troubleshoot and resolved user, developer, and testing errors on several JD Edwards instances
Gained full understanding of integrations with JD Edwards EnterpriseOne and determined applicable change management practices
Conducted performance tuning on JD Edwards System enterprise and HTML servers
Defined the process of JDE support for all three JDE instances operating on EnterpriseOne 9.0, 9.1 and 8.10
Managed the transition of scheduler jobs from JDE Scheduler to ROBOT scheduler on iSeries
Oversaw several implementation projects at diverse geographical locations, as well as go-live events after reviewing go-live readiness
FIRST TEK, INC. INCEPTRON GROUP INC. § PISCATAWAY, NJ, USA
Programmer Analyst Senior JD Edwards CNC Consultant, 2012–2016
Project Name: McKesson JDE Upgrade Date: 2012–2016
Role: Senior JD Edwards CNC Consultant Client: McKesson Medical-Surgical, USA
Software Used: JD Edwards EnterpriseOne 9.1 ( Tools 9.1.4.3) and Xe with SP24.12, IBM iSeries (V7R2, V7R1, and V6R1), DB2 UDB for iSeries (V7R2, V7R1, and V6R1), Oracle WebLogic 11g (10.3.5), Windows Server (2008 and 2012 64 bit), and Microsoft Windows (7 and XP)
Conceptualized and led the phased upgrade of JDE from EnterpriseOne Xe to 9.1, while offering support to both versions on all issues, processes, and changes to guarantee 24/7 operation
Performed data conversions from EnterpriseOne Xe to 9.1, as well as full and partial specification merge to transfer codes from Xe to 9.1
Directed all EnterpriseOne 9.1 server installation and configuration, including HTML and BSSV server installations and configurations on Oracle WebLogic cluster, as well as Enterprise Server manual configuration on Microsoft Windows 2008.
Successfully Performed phased go live events based on the modules over a period of time – Finance (G/L, AP, AR), Inventory Management, Manufacturing, Advanced Warehousing and Sales Order Processing.
Implemented multi-foundation and upgraded JDE tools for multi-foundation
Leveraged technical skills in troubleshooting EnterpriseOne Xe and 9.1 issues, including web client, Enterprise Server, FAT client installation, production user, jde kernel, BSSV issues as well as implementing Proof of Concepts (POC).
Improved the performance of Enterprise, HTML, and BSSV servers through performance tuning
Project Name: SSC Tools Upgrade Date: 2015–2016
Role: Senior JD Edwards CNC Consultant Client: Southern States Cooperative, USA
Software Used: JD Edwards EnterpriseOne 9.0 (Tools 9.1.5.3, 8.98.4.3), IBM iSeries (V7R1, V6R1), Windows 2008 R2, IBM WebSphere (7.0.0.19, 6.1.0.27), and FormScape
Spearheaded the upgrade of EnterpriseOne 9.0 tools from 8.98.4.3 to 9.1.5.3 on both Microsoft Windows and iSeries platforms
Performed go-live, and planned and implemented tools upgrade for Enterprise, HTML, and Deployment servers
Project Name: FSN JDE Migration Date: 2015–2016
Role: Senior JD Edwards CNC Consultant Client: First Service Networks, USA
Software Used: JD Edwards EnterpriseOne 9.1 (9.1.4.3 Tools), Windows 2008 R2/2010, Oracle 11.2.0.1, and WebLogic 12c (12.1.2)
Directed the transition of EnterpriseOne 9.1 servers running on Oracle 11gR2 from SunGard Data Center to Amazon Web Services (AWS) Cloud
Installed WebLogic 12c to reconfigure HTML and Business Services Server; successfully recovered Deployment Server after crash
IBM INDIA PVT. LTD. § RESEARCH TRIANGLE PARK, NC, USA KOLKATA, INDIA
IT Specialist Senior JDE CNC Administrator, 2004–2012
Project Name: Cengage Learning Date: 2011–2012
Role: Onsite JD Edwards CNC Lead Consultant Client: Cengage Learning, USA
Software Used: JD Edwards EnterpriseOne 9.0 with tools 8.98.4.3, IBM iSeries V6R1 (AS400), DB2 UDB for iSeries (V6R1), IBM WebSphere 7.0, Oracle WebLogic 11g, Red Hat Linux 5.5, F5, and ROBOT
Supervised all aspects of Phase 1 and Phase 2 of the project, which involved:
Preparation and implementation of Phase 1 and 2 go-live; and Post-go-live support for Phase 1 and 2;
Upgrade of tools release for JDE EnterpriseOne 9.0 tools form 8.98.3.3 to 8.98.4.3 after Phase 1 go-live;
Analysis of system readiness prior to Phase 1 and 2 go-live through keen review of environment, customization, test plan, and technology shift readiness; and
Supervision of Phase 2 implementation project, including proper planning, installation, and configuration of all EnterpriseOne Server types
Managed the resolution of critical, mission-critical, and non-critical issues, such as deployment server crash, Robot scheduler issues, item uploading, and transaction timeouts
Planned and implemented CNC activities for Phase 3, which involved installing, devising, and migrating JAS and BSSV servers, configuring OMW, and creating and migrating environments
Successfully completed the update of JDE during Phase 3 go-live ahead of schedule, which included upgrade from EnterpriseOne 9.0 update 1 to update 2 with approximately 1,250 fix current ESUs
Provided leadership to both on- and offshore CNC teams to handle and resolve all changes and issues, thus improving productivity by 15%
Determined and integrated process improvements to achieve a smooth CNC support, which entailed developing and managing a CNC maintenance schedule which mitigated system downtime by 50%
Project Name: Merck Shering Plough Date: 2010–2011
Role: Lead JDE CNC Consultant Client: Merck & Co., Inc., USA
Software Used: JD Edwards EnterpriseOne Xe (B7333), Windows 2003 Server, Oracle 10gR2, and Citrix
Rendered assistance to post-JDE migration to resolve all issues and address JDE change requests
Exemplified expertise in troubleshooting post-migration problem, such as Citrix login, JDE performance, and job scheduling
Project Name: France Triple Play Date: 2010–2011
Role: JDE CNC Administrator Client: IBM GBSC
Software Used: JDE EnterpriseOne 9.0, Microsoft Windows 2003, AIX 5.3, Oracle 10.2.0.4, and IBM WebSphere 6.1.0.27
Developed packaged portable archive files for JDE food and beverage, industrial machinery, and engineer-to-order (ETO) accelerators for delivery to the France Sales Team, which was successfully sold and implemented to more than three European customer sites
Project Name: Lindt JDE Upgrade Date: 2010
Role: Onsite Lead JDE CNC Architect Client: Lindt & Sprungli Inc., USA
Software Used: JD Edwards EnterpriseOne 9.0, Microsoft Windows 2008 Server 64-bit, SQL Server 2008 SP1, and IBM WebSphere 6.1.0.27
Established an archive environment and conducted SQL fixes, data and menu refresh, user overrides, object promotion, and change management
Built Windows service for JAS and scripts to start or stop JAS
Rendered assistance to the Development Team in resolving all installation, upgrade, developer, and testing issues
Led the successful implementation of all go-live activities, which involved generating upgrade checklist for go-live; assessing go-live readiness; and conducting data and Unicode conversion, menu refresh, and ESU table and index creation
Designed a technical upgrade plan to install EnterpriseOne 9.0 Pristine environment, upgrade development environment, initiate specification merge, and convert 1.2 terabytes of data
Successfully completed end-to-end customer JD Edwards system upgrades from EnterpriseOne 8.9 to 9.0 in less than 20% of scheduled time and 30% less than projected CNC resource cost
Project Name: Immerfin AMS Italy Date: 2009–2010
Role: JDE CNC Administrator and Team Lead
Clients: Immerfin S.p.A, Burgo S.p.A, Brevini Power Transmission S.p.A (Italy and China), and Compass Group S.p.A, Ghella S.p.A, and Technip KTI S.p.A
Software Used: JD Edwards EnterpriseOne (9.0, 8.12, 8.11 SP1, 8.0, and Xe), Microsoft Windows 2003, AS/400, Oracle 10.2.0.2/9i, and IBM WebSphere 6
Performed a wide range of CNC functions, such as Oracle database administration and critical and non-critical issue resolution
Efficiently supported numerous JDE versions, including E812 for Immerfin, Brevini, and Technip; B7334 for Burgo; Xe for Brevini Italy; E900 for Compass; and E811Sp1 for Ghella
Directed teams in improving active interaction with clients, which extended the project for three more years
Project Name: France Triple Play Date: 2009–2010
Role: Lead JDE CNC Administrator Client: IBM GBSC
Software Used: JD Edwards EnterpriseOne (8.12 and 9.0), AIX 5.3, Oracle 10.2.0.2, and IBM WebSphere (6.0 and 6.1)
Drafted POC for JDE for upgrading EnterpriseOne from Xe to 9.0, which involved setting up OMW, conducting specification merge, and upgrading data from Xe to 9.0
Supervised the end-to-end installation and migration of EnterpriseOne 8.12 instance from Japan to Lexington, Kentucky, USA
Took charge of hosting the new engineer-to-order (ETO) express solution in a new custom environment
Successfully upgraded the JDE instance for Food & Beverage solution from EnterpriseOne 8.12/tools 8.96 to EnterpriseOne 9.0/tools 8.98.1.1 within schedule through proper planning, analysis, execution, and support
Seamlessly handled the end-to-end installation and migration of two JDE instances from Lexington, Kentucky, USA to Chennai, India in 25% less time than scheduled
Project Name: Virgin Mobile USA Date: 2008
Role: Senior System Engineer Onsite JDE CNC Administrator Client: Virgin Mobile, USA
Software Used: JD Edwards EnterpriseOne B7332 with SP23_S1, Microsoft Windows 2003, and Oracle 10.2.0.1
Keenly analyzed, expedited, and resolved problem requests, including user, developer, and login issues
Assumed responsibility in overseeing user and object security, refreshing JDE environment, and implementing service packs
Project Name: SW- IOT JDE Template Solutions Date: 2007–2008
Role: Senior System Engineer JDE CNC Architect Client: IBM GBSC
Software Used: JD Edwards EnterpriseOne 8.12/tools 8.96.1.5, AIX 5.3, Oracle 10.2.0.2, and IBM WebSphere 6.0
Conducted end-to-end JDE EnterpriseOne 8.12 installation, which included conceptualizing MTR, troubleshooting and installing the deployment server, implementing Planner ESU, resolving platform pack issues, and installing FAT clients
Handled the migration of the industrial machinery and food and beverage environments from Italy to the new EnterpriseOne 8.12 instance in Lexington, Kentucky, USA
Introduced workarounds for issues on HTML server tools release 8.96.1.5 installation on AIX 5.3, which was recognized by Oracle as a global issue
Project Name: Hill-Rom AMS/Implementation Project Date: 2004–2007
Role: Senior System Engineer JDE CNC Administrator Client: Hill-Rom Inc., USA
Software Used: JD Edwards EnterpriseOne Xe, AIX 5.2/5.1, Oracle 9i, Microsoft Windows 2000, DSI, FormScape, and Citrix
Utilized effective troubleshooting strategies in reviewing, expediting, and addressing severity 1 and 2 requests for JDE and third-party applications to deliver prompt and accurate resolution to users
Oversaw user and object security, on the fly package deployment for development, test and production development, and FormScape, DSI, and JDE printing troubleshooting. Created shell scripts for CIS software and login scripts on Citrix
Drafted troubleshooting guides, which included suggestions to enhance customer satisfaction
Functioned as a training instructor and trained numerous junior CNC personnel
Handled JDE user and security management, package deployment, and information dissemination to team members
EARLIER CAREER
USHACOMM § KOLKATA, INDIA
Software Engineer Oracle PL/SQL Developer
CA-TCG SOFTWARE PVT. LTD. § KOLKATA, INDIA
Software Trainee Engineer C Developer
EDUCATION
Bachelor of Engineering in Computer Science and Engineering Jadavpur University § Kolkata, India (Graduated First Class)
TRAINING
Oracle
CNC Basics
Hill-Rom
CNC Transition
IBM
Content Integration Suite (CIS) Administration • Covus Administration • Printing in JD Edwards • GDC Leadership Development
Cengage Learning
ROBOT on iSeries • Real Time Event Server
ALLOUT Vendor
ALLOut Security
AWARDS AND HONORS
IOT-SEA Special Recognition Award, IBM (2012)
Talent Award, IBM (2006–2007)
IBM Bravo! Award, IBM (2005 and 2006)
Special IBM Bravo! Award, IBM (2006)
ACTIVITIES
Training Instructor, CNC Fundamental and Advanced Courses
Team Building, mentoring and grooming juniors.
Interviewing, at all CNC levels
JDE Solutioning, in the capacity of a SME.