Manager Service

KRANTI

Email: *****************@*****.*** Mobile: +91-965******* : 920-***-****

Address: HN. No. RZ-D1/295B, Mahavir Enclave, New Delhi- 110045 Preferred Location: Delhi & NCR

SYNOPSIS

Offering nearly 15 years of experience in IT Asset Management/ Procurement & Governance/ Supply Chain Management/ Warehouse Management/ Logistics for IT Hardware Products.

Currently associated with HITech Informatics Pvt.Ltd. as IT Asset Manager for GMR.

B. Tech (C.S.) from Janardan Rai Nagar University, Udaipur; iTIL® Foundation Certificate in IT Service Management from PEOPLECERT (Reg.no. 9980064700188761); One year Certificate course in Software Programming from STEG in Year 2005 with ‘A’ Grade; Diploma in Computer Application Course from Sterlite Training Institute; Microsoft Certified Professional

Possess sound knowledge of IT Hardware Products, IT Stores, TRC (Testing Research Centre), etc.

Demonstrated abilities by performing in the most intricate and demanding situations, ensuring optimal utilization of resources with key focus on bottom line profitability

Possess sound knowledge of modern techniques of FIFO/LIFO, 5S, JIT & ABC analysis, capacity planning, Service Level Adherence, transportation, Fleet management etc.

Committed & hard working individual with excellent leadership, communication & interpersonal skills CORE COMPETENCIES

Operations Management Vendor Management Team Management Storage & Retrieval Inventory Management Vendor Payment Processing Auditing Logistics Process Improvement

Supply Chain Management Warehouse Management

Value Additions performed:

IT Addition reconciliation (FAR-Finance Asset Register) on Monthly basis to avoid future Gaps.

AMC (Annual Maintenance Charges) Follow up with Domain Lead/Concerns

Insurance planning for useful Assets to save huge cost.

Responsible for identifying opportunities for cost savings/avoidance and risk mitigation

Data Analysis, Quality Check in excel using pivot, V-lookups for Hardware Asset Management

Optimizing Data quality in tool w.r.t. attributes and audit readiness

Experience on industry leading IT Asset Management tools like BMC Asset Management, ServiceNow Asset Management, Netasthra Asset Management, BCM. EMPLOYMENT SCAN

Hi Tech Informatics Pvt.Ltd.

Asset Manager for client GMR Group 10th Aug 2020 – Till

Managing vendors for procurement as per business requirement and support post-delivery of IT Assets.

Managing forecasting to procure IT Assets for PAN India every month also handling part of Procurement of IT Assets as an when required by business.

Responsible for IT Asset related reporting to management/client in frequency of Weekly, Monthly & Quarterly as per client requirement.

Responsible for quality check of all the activities of the team involved in IT Asset / Stores activities.

Handling IT Asset related activities Daily operations, Service requests, materials movement within locations and coordinating with operations team.

Managing 57 locations IT Asset inventory in PAN India coordination with IT SPOCs.

Participating in formulating workflow processes, methods and policies for applying vendors.

Tracking, measuring, reporting and evaluating vendor performance; identifying improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions. VDA Infosolutions Pvt.Ltd. 26th Dec 2019 – 30 Jun 2020 Asset Manager for client Birlasoft (initial 6 months’ contract) Key Deliverables:

Complete IT Lifecycle Management - Asset Requisition, Asset receiving, Configuration, and Stock Management, discovery, service, Installation, relocation, repair, reassignment, decommissioning, Audit readiness, Forecasting, Refreshment, Disposal, leased asset management & AMC Management.

Work closely with the Customer’s procurement group to ensure the receiving of procured hardware.

Analyze client contracts, Purchase agreements and other data to manage hardware assets effectively

Ensure proper checklist to be followed for any asset receiving (Review and verify purchase requisitions) and ensure to follow proper security clearances.

Maintain Gate Pass, Delivery challan, and PO Copy/Mail as a central repository.

Inform relevant stakeholder’s timely for any asset receiving to creating GRN for receiving within OLA.

Aligning OEM for quality check to validate delivered assets as per PO, once QC done then informs finance team for GRN (Payment) and then add new assets to the repository with maximum available information.

Monitor, assign, and where authorized, approve Service Catalog orders/requests routed via Customer’s Service Management system as per desired SLA (Service level agreement)

Proper Documentation (Soft Copy/Hard Copy) for various docs like IMAC (Install, Move, Add, Change).

Create / Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle

Participate in Asset Management audits and remediation efforts like Internal Audit, Financial Audit, and PAV (Physical Asset Verification); for better control, monthly/quarterly physical evaluation of random assets.

Monitor existing product stocking levels and thresholds within stockrooms and follow existing processes to adjust those levels where appropriate HOME CREDIT INDIA FINANCE PRIVATE LIMITED Jul 2016 – Mar 2019 Assistant Manager – IT Assets Management

Key Deliverables:

Managing vendors for procurement as per business requirement and support post-delivery of IT Assets.

Managing forecasting to procure IT Assets for PAN India every month also handling part of Procurement of IT Assets as an when required by business.

Responsible for IT Asset related reporting to management/client in frequency of Weekly, Monthly & Quarterly as per client requirement.

Responsible for quality check of all the activities of the team involved in IT Asset / Stores activities.

Handling IT Asset related activities Daily operations, Service requests, materials movement within locations and coordinating with operations team.

Managing 43 locations IT Asset inventory in PAN India coordination with IT SPOCs.

Participating in formulating workflow processes, methods and policies for applying vendors.

Tracking, measuring, reporting and evaluating vendor performance; identifying improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions. Wipro Infotech. (www.wipro.com) Mar 2015 – Jul 2016 Engineer - Asset Management (IT) in Cairn India Limited Key Deliverables:

Involved in inventory management and logistics operations; management of AMC & Warranty.

Facilitating all internal and external audits including PAV, Process Audit & Finance Audit.

Handling internal audit tracking and audit closure plan as per client requirement.

Provide the required data/report to management which is unplanned/sudden task with less deadline.

Capacity planning of consumables to fulfill user requirement and day to day activity.

Vendor management for quality of consumables good and better price comparatively with the market

Developing monthly and quarterly reports for better control on inventory viz. asset allocation, gate passes, store inventory on daily basis, IMAC vs. IT-SR dashboard, SLA and capacity management

Preparing delivery schedule & checking delivery status using BMC remedy tool under SLA

Verifying stock to ensure that the physical count of inventory tallies with balance reflected in stores ledger

Conducting reviews to check the adequacy of internal control system; regular cycle count process

Assessing infrastructural capability for fulfilling objectives which involve logistics & processing

Maintaining storage areas and arranging infrastructure to ensure smooth flow of operations

Evaluating and improving physical inventory methods

Managing site inventory data in a configuration management database

Reviewing discrepancies on stock quantity movement of inventory-slow/fast/nil moving SKU’s, maintain and update MIS through different points

Monitoring daily Inward & Outward active spares parts received/given to EUS engineers/vendors

Exercising control on the team members for assigned tasks

Involved in report generation from different tools viz. IRIS, SCCM, License Watch, Connect IT, Assyst, CMDB and BMC Remedy

Supervising all disposal activity for end of life & damaged IT assets also coordination with recycler NASSCOM, ATTERO & EWRI.

inTarvo Technologies Ltd. (www.intarvo.com) Jul 2012 – Mar 2015 Team Lead Assets (IT) in Cairn India Limited (TCS)

Handled IT Asset Inventory for PAN India project for CAIRN ENERGY INDIA PVT.LTD.

Verifying stock to ensure that the physical count of inventory tallies with balance reflected in stores ledger.

Checked the adequacy of internal control system. Assessing infrastructural capability for fulfilling objectives which involve Logistics & Processing.

Maintaining storage areas and arranging infrastructure to ensure smooth flow of operations Investigated, Regular cycle count process.

Accountability of physical inventory, Evaluating and changing physical inventory methods.

Verifies checks discrepancies on stock quantity Movement of Inventory-slow/fast/nil moving SKU’s.

Maintain and update MIS through different points.

Updating daily Inward & Outward material in computers by CMDB/ASSYST/IRIS tool via SQL server database.

Making delivery schedule & checking delivery status by IRIS tool under SLA.

Control team members for assigned tasks.

Making different types of reports for clients as: Asset allocation, Gate pass, Store Inventory on daily basis, IMAC vs. IT-SR Dashboard, SLA, and Capacity Management.

Call in warranty repairs, understand functionality issues and technical terms

Identify the hardware to be disposed (Go Green Activity) of or refreshed. Manage the disposal or refreshment process and update asset records, which helps in cost saving w.r.t. Store management Kintestu World Express India Pvt. Ltd. (KWE) Aug 2010 – Jun 2012 Warehouse Senior Executive – Warehouse Operations

Key Deliverables:

Handled customer Logistics of Denso India Ltd., Ballarpur Industries Limited (BILT), Toshiba & Ingram Micro

Independently managed logistics & warehouse activities

Monitored & validated receipts & issue transaction

Maintained material accounting in warehouse as well as sites; total store records manual & computerized

Interacted with the customers for order-execution, delivery of the products & performance of products

Liaised with the All India BILT Warehouse for follow-up with respective transporters/courier and stock transfer movement

Generated and shared MIS Report (Management Information Systems) with internal & external subordinates

Worked on web based company site, Smart Shop (Oracle) & Microsoft Office Rolex Logistics Pvt. Ltd. C/O, DHL Lemiur Logistics Pvt. Ltd. (Okhla) Jan 2005 – Aug 2010 Logistics Associate

Key Deliverables:

Handled project: IT Inventory Control for SUN MICROSYSTEM now we known as ORACLE ; platform: Oracle; operating system: Window 2000

Accountable for monthly physical stocktaking, cycle count & report generation for Top Management

Coordinated with Client for Sun calls in day-to-day environment and updated the same on Soleil based programmed for easy tracking

Controlled & maintained the records for issued used unused and defective parts

Responsible for doing Call/Request & Pick-list Shared the part details with Sun Head Office & Senior Manager

Conducted follow-up with clients for defective Sun spares replenished against replacement spare from client

Maintained all transactions in Soleil based application, which maintains inventory on All India bases; fast moving items with Maximum & Minimum stock levels

Accountable for daily & weekly report circulation and general correspondence to Senior Managers. SCHOLASTICS

B. Tech (C.S.) from Janardan Rai Nagar University, Udaipur in 2008 CERTIFICATIONS

iTIL® Foundation Certificate Apr2014 in IT Service Management from PEOPLECERT(Reg.no. 9980064700188761)

One-year Certificate course in Software Programming from STEG in Year 2005 with ‘A’ Grade

Diploma in Computer Application Course from Sterlite Training Institute PERSONAL DOSSIER

Date of Birth: May 13, 1981

Languages Known: English and Hindi

Hobbies: Playing & watching cricket and listening to music easiest

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