Wealth Management Administrative Work
Resume:
FAITH WHITMAN
Porter Ranch, Ca. 91326
******@**.***
OVERVIEW
I have been in management for the majority of my career and love to mentor and teach. I am solutions and process improvement oriented, always looking for the most efficient ways to get the job done. A client centric approach is what I teach and take pride in fostering. With my strong background in Wealth Management and Human Resources, I am able to see the big picture and create the synergy that it takes to exceed a client’s expectations. EMPLOYMENT EXPERIENCE
ONEgeneration – Intergenerational Foundation (May, 2019-September, 2019) Director, Human Resources
Responsible for the overall management and operations of human resources for the organization which has a childcare center, an adult day care center, and a senior enrichment center. The organization has 150 employees which included nurses, teachers, and drivers.
Handle every aspect of Human Resources which entailed:
Salary administration, benefits, 401k administration, strategic planning, recruitment, onboarding, performance evaluations, safety of the workforce, training, personnel policies and procedures, and regulatory compliance.
Auditing and paying insurance invoices
Leaves of Absence, disability and worker’s compensation
Facilitator in resolving conflicts and provider of sound counsel to employees and managers on sensitive issues
Develop and oversee employee recruitment, hiring, orientation, development and training
Terminations including COBRA administration
Resource for legal issues to ensure compliance with federal, state and local employment laws.
ACA Compliance
Qualifications:
General management expertise; strong communication skills; sound judgment, attention to detail, strong organizational skills, ability to build strong working relationships both internal and external to the organization. Ability to see the big picture in order to implement process improvements and efficiencies. City National Bank/City National Rochdale Wealth Management (RIA) (January, 1982-April, 2018) Senior Vice President/Director Investment Relationships (June, 2012-April, 2018) Manage the West Coast Client Service Department for City National Rochdale. Responsible for offices in Los Angeles, San Francisco, and La Jolla. Service 2100 accounts with AUM of $7.1 billion. This group consists of 7 Relationship Advisors, 2 Relationship Advisor Associates, 1 Team Lead, 2 New Accounts Specialists and 5 Processing Associates. I am directly responsible for 254 accounts with AUM of $1.8 billion. Senior Vice President/Regional Trust Manager-City National Bank (December, 2009 – May 2012) Responsible for the overall management of four of the seven trust offices. Responsibilities have remained the same as my previous position with the exception of the added regions and the management of accounts where City National Bank acts as Trustee.
Senior Vice President/Client Relationship Manager
Manager Investment Management Administration–City National Asset Management (March, 2005-November, 2009)
Directed, coordinated and oversaw all aspects of client relationships for managed agency accounts. Grew the department from 4 to 19 team members servicing over 1200 investment accounts with AUM of over $4 billion. Approved account acceptances, annual administrative reviews, and discretionary distributions as a member of the Trust Administration Committee. Responsible for hiring, counseling, mentoring, and terminating colleagues. Supported business development efforts within the division. Member of Trust Investment Committee. Thought of as the “go to person” for the division due to my Operations and Administration experience. Possess strong ability to come up with solutions and find the best and most efficient way to get the job done. Also enjoyed taking care of clients and teaching others to do the same. Vice President, Senior Trust Officer, Team Leader (June, 1996 –February, 2005) Wealth Management Relationship Manager responsible for the administration of 550 accounts with a combined market value of $4.8 billion. These accounts consisted of Common Investment Funds, Managed Agencies, Custody, State & Local Agency Pooled Collateral, Retirement Plans, Charitable Remainder Trusts, Family Foundations, and Worker’s Compensation Collateral. Oversaw the receipt and maintenance of accurate documentation for the accounts to ensure overall compliance with bank audit and regulatory requirements including BSA & KYC. Identified opportunities for additional business or account upgrades. Assisted with, and attended, sales calls in order to provide technical advice. Managed holding escrow services offered by the Division. Routinely recruited to attend meetings or be a member of a task force in order to implement new products or improve existing policies and procedures. Vice President, Trust Operations Manager (January, 1984-May, 1996) Responsibilities included the management of the Support Staff for the Wealth Management Division. This included the trade settlement, income collections, corporate actions, fees, installment notes, certificate of deposit, mutual funds, data entry, and the balancing and control units. Served as the Systems Administrator for the SEI Trust Accounting System. EDUCATION & CERTIFICATIONS
San Diego State University
UCLA Extension (Bank Management)
Cannon Financial Institute
SOFTWARE CAPABILITIES
Paylocity, SEI Trust Accounting, Microsoft Word, Outlook, and Excel AFFILIATION
Society for Human Resources Management (SHRM)
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate