CHIP MILLER
TRANSPORT A TION PLANNER
CONTACT
EXPERIENCE
EDUCATION
SKILLS
Coca-Cola North America • Atlanta, Georgia
Transportation Planner
• Responsible for the transportation load planning and shipment management of four warehouses which generated over 17,500 shipments annually on 120 different lanes.
• Ensures accuracy of carrier performance data using Four Kites Power BI and Performance Intelligence Center Logistics Reporting and achieved above 90% on-time delivery on executed shipment plans
• Bolster communications with customer service, transportation, and warehousing departments to provide timely, accurate information on delivery status and on-time reporting.
• Builds and maintains solid working relationships and work in conjunction with our carrier base of over 20 different carriers to develop action plans to correct the service issues.
• Manage projects, including meetings, monthly reports, invoice approval, and budget / spot bids.
SOMPO International • Alpharetta, Georgia
Technical Assistant
• Developed and maintained constructive and cooperative relationships with brokers and the assistants: coordinating work transactions by telephone, e-mail, and in person.
• Monitored and catalogued all underwriting actions and official policy documents into a final (virtual) policy of record using ImageRight system software
• Ensured client satisfaction by resolving inquiries in an expedited manner
• Inputted consolidated information to generate quotes, policies, endorsements through Guidewire System
• Maintained up-to-date logs on all issued policies and upcoming renewal submissions using Microsoft Word and Excel State Farm Insurance Jared Davis, Inc. • Roswell, Georgia Administrative Assistant & Property and Casualty Insurance Representative
• Identified required changes and communicate them to colleagues.
• Built customer relationship with clients to create a comfortable insurance setting
• Resolved customer issues effectively and efficiently
• Located and developed local marketing and sponsorship opportunities for the agency
• Managed multiple projects simultaneously
• Reached out to prospective clients and generate new business
• Maintained accounts, set appointments, support customer needs
• Met monthly goals of premium quota
• Processed payment transactions for clients
**********@*****.***
@chip-miller1
Bachelors, Business Administration
Finance
Kennesaw State University
Kennesaw, Georgia
12.2016
REFERENCES AVAILABLE UPON REQUEST
09.2019-Current
06.2017 – 09.2019
06.2015 – 06.2017
• Oracle Transportation
Management (OTM)
• Power BI
• Microsoft Office
• Time Management
• Time Efficiency
• Problem-solving
• Customer Service