Donna Biffar 314-***-**** adhvyy@r.postjobfree.com

*** *********** *****, *******, ** 63011

GOVERNMENT SECURITY CLEARANCE

Secret

PROFESSIONAL SUMMARY

Data Manager responsible for generating, approving, and populating data for databases, evaluating data quality, and determining availability of data.

Project Manager for renovation and construction of office buildings and server rooms.

OSHA-certified lead of enterprise-wide safety committee.

Facilities and Operations Manager encompassing safety, security, capital improvements, and maintenance of office space, server rooms, and labs.

Corporate writer responsible for identifying, writing and disseminating leadership messages, marketing materials, SOPs, processes, and policies.

Technical writer responsible for writing and editing functional descriptions, system specifications, user manuals, and special reports; standardizing documentation for layout, style, and language, assuring documents adhere to customer and/or internal style and format guidance.

Creator of commercial websites, to include analyzing need, writing copy, creating graphics and skins.

Journalist and publicist responsible for press releases, feature articles, and weekly newspaper column.

Book publisher responsible for editing, graphic design and lay out of creative writing magazines and books.

Author of seven books and more than 100 published essays, articles, and poems.

TECHNICAL SKILLS

Adobe Acrobat Pro

InDesign

Photoshop

Illustrator

HTML/CSS

Salesforce

Doc to Help

Constant Contact

OneNote

Word

Excel

Visio

PowerPoint

Project

Outlook

ADP

Unanet

SharePoint

Workday

EMPLOYMENT

Dedicated Senior Medical Center St. Louis, MO 2020-Present

Facilities Maintenance Engineer

Conduct comprehensive facility assessments, performing plumbing, mechanical, electrical repairs or consulting with vendors for estimates on repairs, replacements, and scheduling of installations and maintenance.

Maintain appearance of building and grounds including landscape maintenance and new landscape installation, repair or replacement of furniture, wall repair, parking lot maintenance, and building cleanliness.

Tapestry Solutions, Inc. Maryland Heights, MO 2006-2020

Data Manager/Technical Writer (2018-2020)

Generate, approve, and populate data for databases, evaluate data quality, and determine data availability.

Organize, write, and review materials for clarity and message.

Standardize documentation for layout, style, and language.

Create templates and scripts to automate documents.

Work with project teams to create, edit, and proofread documentation for diverse groups.

Design, develop, maintain, manage, and report on databases and data updates.

Sales and Marketing Process Specialist (2018-2019)

Design and edit marketing materials, write blogs, respond to social media queries and comments.

Facilities/Office Manager Specialist (2010-2018)

Manage day-to-day operations and physical security of three buildings.

Perform monthly safety inspections, instruct employees on safety endeavors.

Lead build-out of new facilities, negotiate with vendors, tradesmen, contractors, and technicians.

Implement and monitor security measures, follow up on security-related incidents, draft incident reports, manage process improvement.

Initiate procurement and manage budgets.

Monitor and track Government Furnished Equipment (GFE).

HR Generalist (2008-2010)

Support human resources departmental development, employee relations, training and development, benefits, compensation, organizational development, retention, and lead new hire orientations.

Lead corporate parties and awards ceremonies, select venue, caterers, and performers, manage guest lists, create/send invitations, write leadership scripts, and manage follow-up corporate publicity.

Technical and Proposal Writer/Graphic Designer (2006-2008)

Create user personas, perform heuristic evaluations, interview subject matter experts, and reskin GUIs.

Manage and edit SharePoint communications, assign privileges, and make design recommendations.

Identify, write, and disseminate SOPs, processes, and policies, manage senior leadership’s communications.

Edit functional descriptions, system specifications, user manuals, and special reports.

Assure documents adhere to customer and/or internal style and format guidance.

Southwestern Illinois College Belleville, IL 1989-2006

Desktop Publisher / GED Instructor/ Editor

Design and publish marketing and instructional materials.

Work with in-house print shop and external print shops to meet formatting specifications.

Instruct pre-GED students in core subject areas.

Solicit and select student poetry for publication.

Suburban Journals Columbia, IL 1986-1988

Reporter

Seek out, investigate, and write feature stories.

Create, proofread, and fact-check weekly stories to produce concise, accurate copy while meeting deadlines.

Attend school board and city hall meetings, query meeting attendees and participants.

Build contacts for weekly column.

Work closely with photographers and editors.

AWARDS

Spot Award, Tapestry Solutions

Unsung Hero, Tapestry Solutions

Chobu Award, Tapestry Solutions

Outstanding Achievement, Boeing Global Services and Support

Distinguished Service Award, National Defense Transportation Association

Nominee, Pushcart Prize for Poetry

Nominee, Illinois Poet Laureate

COMMUNITY SERVICE

Coach, Special Olympics of Illinois

Board Member, Family Voice

Educational Advisor, LINC (Living Independently Now Center)

Publicist and Director, Limelight Community Players

Founder and Editor, Head to Hand Creative Writing Publication

Co-editor, River King Press

EDUCATION / TRAINING

M.A., Criminal Justice Administration, Lindenwood University

B.A., English, Southern Illinois University

C.U.A., Usability Analysis, Human Factors International

REFERENCES

Siglinda Mayer Director, Contracts and Procurement (former), Tapestry Solutions adhvyy@r.postjobfree.com

Debbie Churchill Vice President, Mission Products, Tapestry Solutions adhvyy@r.postjobfree.com

Wayne Lanter Co-editor, River King Press adhvyy@r.postjobfree.com

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