Manager Marketing

DERACE B. LAUDERDALE Jr.

***** ********** **; Bowie, MD 20721; Tel# 301-***-**** Email: ****************@*****.***

SUMMARY

Superbly responsible junior professional with tremendous organizational and customer service skills. Highly motivated, friendly, and focused on building positive client relationships. Trustworthy with strong attention to detail and interpersonal, communication, and leadership capabilities with an array of technical and programmatic skills.

SKILLS

Research and Analysis

Customer Relations

MS Office – Word, Excel, PowerPoint

Bilingual – English/Spanish

Interpersonal Skills

Dependable

Quick Learner

Courteous

Passion for Customer Service

Excellent Communicator

Team Player

Attention to Detail

PROFESSIONAL EXPERIENCE

NASA/GSFC, Greenbelt, MD Jan 20 – Present

Social Media Communications Specialist

Responsible for planning and conducting news events, building and maintaining working relationships with media, and other organizations producing products to inform and educate the public about NASA activities.

Plan, organize, gather, coordinate, producing, writing, and editing products, and disseminating news and public information regarding NASA activities that are released to the media and public.

Consult on agency media events including news conferences and briefings, conference call interviews, photo sessions and other events involving the media. Keep agency executives apprised of key issues, messaging and concerns regarding agency activities and press coverage.

Identify and develop strategies, tactics, products and messaging for NASA’s priorities and activities.

Independently respond to media inquiries received about the agency; use personal judgment and expert-level knowledge about the agency and its laws, policies, programs, and activities.

Responsible for establishing and maintaining highly effective working relationships with representatives of various groups and other organizations.

ASRC Federal, NASA/GSFC, Greenbelt, MD Jun 17 – Jan 20

Communications Specialist

Support cybersecurity service programs within the division by communicating directly with customers, system analysts, information system security officials, and other communities. Interface and cultivate relationships with various officials to promote the advancement of new communications initiatives. Prepare presentation materials and circulate artifacts for signature relevant to security processes and operations.

Coordinated change control board meetings, managing the conduct of the reviews of new initiatives, status updates, and tracking requests for actions post discussions.

Collaborated with staff and missions to create, develop, and strengthen a comprehensive communications strategy, developed performance metrics, and implemented changes/improvements to ensure the success of the strategy.

Coordinated and implemented communications capabilities across multiple communications channels and platforms (e.g. websites, blogs, print media, social media), suggesting best positioning and developing new tactics and products as appropriate.

Managed and developed presentations for speaking engagements, to include conferences, public engagement events, technical seminars, and colloquiums.

Planned and coordinated special outreach events, such as conferences, seminars, workshops, and public community education initiatives for the Cybersecurity Services and Integration Division (CSID).

Bowie State University, Bowie, MD Jun 19 – Aug 19

Social Media/ Board Operator Internship

Responsible for all aspects of radio play-by-play game broadcasts, including quality control, auditioning audio elements prior to broadcast, playing commercials and promos during breaks, following game format, logging highlights, recording the broadcast on CD as well as communicating with newsroom, supervisors and engineers.

Checked audio equipment for proper functioning prior to going on air, reporting technical problems and equipment malfunctions to engineers.

Confirmed audio feed provided is the correct game broadcast scheduled.

Runs the audio console for various live and taped programs and edits audio for on-air use

Auditioned all audio elements prior to broadcast.

Maintained knowledge of players and storylines involved in-game being broadcast.

Logged highlights during a game broadcast for editing in the sports newsroom.

Communicated breaking sports news to sports newsroom.

Run audio workstation for various live sports game broadcasts.

Ensured that on-air product is up to broadcast standards; communicated issues to sports supervisor and engineers.

Played all scheduled commercials and promos and understood when to play them on air.

Followed the game format of program content and breaks.

Greater Laurel Chiropractic, Laurel, MD Mar 14 – Jun 17

Office Clerk

Greeted and handled walk-in clients and appointments, check-in patients, and entering into the Medisoft system, answering and transferring incoming calls, computer data entry, scanning, faxing, and filing documents. Performed other clerical/administrative duties as assigned.

Maintained medical records updated with 100% accuracy.

Contacted medical and insurance providers, completed financial transactions, received co-pays, and ensured the effective distribution of funds between stakeholders.

Often commended by customers for having a cheerful personality and accurate explanation of medical insurance standards.

Created Excel spreadsheets to better track insurance details.

AWARDS AND RECOGNITIONS

Dean’s List 6/2019 and Jan/2020

Proficient with Microsoft Word, Excel, and PowerPoint, and Internet Research

Experience with Adobe InDesign, Adobe Photoshop, Adobe Premier, Adobe Illustrator Software, and Adobe After Effects

EDUCATION & TRAINING:

Bowie State University, Bowie, MD, Bachelor Arts & Sciences in Communications & Broadcast Journalism, May 2020

Knowledge of eMOD, IdMAX, and AMMS tools

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