Service Representative Customer

Bennett S. Von Waldner

*** ******* ********

Savannah, Georgia 31322

864-***-**** ********@***.***

Objective

Seeking an internship with a Customer Focused company recognized for delivering quality products and services. Desires to utilize my analytical, and interpersonal skills to help achieve customer-oriented objectives. In addition to work with a team of professionals to further develop required skills and gaining real-world experience from an internationally recognized industry leader in product outstanding customer service.

Core Skills

Client relations, salesmanship, time management and organizational skills, project management

Professional Experience

Member Support Staff

YMCA of Coastal Georgia

Pooler, GA 31322. Nov 1, 2019-August 2020

Wellness Attendant at the YMCA of Coastal Georgia.

Responsible for Gym opening and exceptional customer service. Personal training/Athletic development skills.

Customer Service Representative/ Asst. Manager

Yogurtini, Inc.

Greenville, SC 29650. June 1, 2014 – Aug 30, 2016

Responsible for customer service functions to ensure customer satisfaction leading to repeat customer visits.

Monitored all operational functions of self - service café style dessert restaurant to include product presentation, stocking levels, store cleanliness and appearance.

Charged with up-selling customers to preferred status program for repeat sales.

Assisted owner/operator all store operational functions independently: opening/closing and daily functions.

Customer Service/Server

Rick Erwin’s West End Grille

Greenville, SC 29651. Jan 1, 2017 – Nov 30, 2018

Charged with providing exceptional customer service for fine dining restaurant customers.

Answered customer queries regarding menu items, customer special dining requirements.

Insured food safety and appearance of dining areas. Participated in service trainings as needed.

Customer Service Representative

•The UPS Store

Pooler, GA. 31322. Jun 8th- August 11th 2017

Duties were to assist each customer with their needs in terms of shipping services.

Provided rate quotes for package and expedited service.

Presented packaging and insurance options to fit customer’s needs.

Sales Associate

Vineyard Vines, Inc.

Savannah, GA 31401. Dec 1, 2018 – January 2019

Responsible for sales of high end casual wear in corporate retail location.

Boost sales by enhancing product presentation and advertising collateral.

Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.

Education

The University of Georgia

Athens, GA. 3.2 GPA

Bachelor’s Degree Program

Anticipated Graduation Date: Dec 2021

Riverside High School, Greer, South Carolina, June 2017

Varsity Football: 1,2,3,4 Team Captain

Youth Group: 2,3,4

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