Manager Social

Al Amin

P.O. Box: ******

Dubai, UAE.

Mobile #: +971-*********

****.*******@*****.***

Objective: Finding a good job opportunity in an international company where my background, teamwork, abilities and interpersonal skills can be used to achieve the company’s target of success. On the other hand I want to enhance my experience and skills to reach my career target.

Professional background:

March 2012 – till Present Bell Captain / Concierge

Grand Millennium Hotel

Barsha Heights – Dubai

A Luxury 5* Properties

Bellboy / Concierge

Nov. 2009 – March 2012 Metropolitan Hotel – Dubai

A Business 4* Properties

Job Description

Provide Assistance to the guest arrival / departure including proper placing of luggage.

Handling the section operation alone during the absence of Chief Concierge & supervisor’s.

Arranging & confirming airlines ticket on basis of guest request.

Make reservation of different restaurant’s, in the city

Provide all the tourist information about the city, indoor & outdoor entertainment facilities to enjoy their holiday with family.

Supervised the Valet operation during busy hours.

Ensure proper guidance to the guest arrival including room switches, timing and hotel activities.

Attend guest request and queries all the time.

Check mails and messages of the guest and if available deliver the same.

Keep on eye to unwanted guest and keep the lobby area clean and clear.

Handle and store equipment carefully and appropriately i.e. luggage trolleys, wheel chairs etc.

Provide laundry and valet service at night.

Check the room upon guest departure to ensure no articles has been left by the guest.

Ensure the key collection from the guest and take the baggage down in the car.

Pick up the guest in the airport in the absence of the Airport Representative and ensure proper guidance.

Execute all procedures efficiently as per standards and systems laid down by the management.

Receptionist

Feb. 2008 – Oct. 2009 Aptec World Wide Computer Company

Bangladesh.

Job Description

Keeping Record for all data & factual file.

Ensure proper presentation of company’s facility & quality to the customers.

Monthly Exam. Report record provide & proper distribution of certificate to student.

Feb. 2006 – July. 2009 Worked as a Member of

National Human Rights Organization.

(Bangladesh).

System Known:

Opera and Fidelio

Achievements

Awarded as Employee Of the month twice.

Nominated as Employee of the year as 2012 & 2015.

Received several positive feedback and recommendation on Trip Advisor site

Achieved 98% on market Matrix out of 100 point.

Achieved certificate as one of First Aider at the property (UK basis Management)

Certified for Emergency & Fire safety training

Seminars & Trainings :

Social awareness of HIV, AIDS & Sanitation National Press Conference Hall

Dhaka, Bangladesh.

May 16, 2008

National Nutrition, Health & Education Osmani Milonitan Hall

Dhaka, Bangladesh.

June 23, 2008

National Area Scout year 2005 Gazipur, Dhaka, Bangladesh.

Personal Data

Date of Birth: 30th July, 1986 Civil Status: Single

Place of Birth: Bangladesh Religion: Islam

Visa Status: Employment Visa Citizenship: Bangladesh.

Language: English, Bengali, Hindi & Basic Arabic

Highest Educational Attainment:

BSS (Bachelor of Social Science)

BD National University on 2008

Grade: First class

ISC (Intermediate of Science)

Grade: 4.10 Out of 5

2005 – 2007

SSC (Secondary School Certificate)

With Science on 2005, Grade: 3.56 out of 5

Character Reference:

Available upon request.

Contact this candidate