Assistant Insurance

Vivian Leon

Phone: 415-***-****

Email: *************@*****.***

Skills

● Three years of Customer Service

● Professional written and verbal communication

● Proficient in Google Suite and Photoshop

● Efficient at multitasking

● Excellent in working in a fast paced environment

● Enhanced interpersonal communication

● Active listening

WORK EXPERIENCE

Progress Foundation, Relief Counselor 08/12/2019-10/10/2019

● Relayed clinical and house status information to other staff at shift change

● Led group secessions such as house meetings and other activities

● Monitored and recorded client medications

● Wrote progress notes on clients and send them to program or assistant director

● Supported clients’ efforts to implement treatment plans which have been developed by regular staff

UCSF Resource Pool, Practice Coordinator 05/20/2019-05/24/2019

● Scheduled and Registered patients for the x-ray department.

● Identified the different types of Health Insurance (Fundamentals of Healthcare)

● Navigated Payor Plan which is a system within APex (Medical and Health Records) used to select the correct insurance coverage of a patient. Peets Coffee, Cashier, Barista 07/2016-11/2018

● Completed transactions in a timely fashion

● Communicated with customers in a professional and friendly manner

● Promoted Coffee brand by informing the customers

● Sold, grounded and brewed coffee.

● Prepared and served a variety of coffee drinks and pastries

● Conducted service while handling multiple customers

● Trained new employees to focus on specific duties EDUCATION

San Francisco State University

● Bachelors of Arts in Psychology

May 2018

Mission High School

● High School Diploma

May 2013

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