James J. Guagliardo

**** ***** ***** ** ~ Round Rock, Tx 78664

Cell. 512-***-**** ~ Home 512-***-**** ~ adhvln@r.postjobfree.com

QA Test Analyst

PROFILE

Software Test engineer with proven expertise in quality assurance software development. Global thinker who is process driven and energized by technical challenges.

PROFESSIONAL EXPERIENCE

US Department of Veterans Affairs, Austin, Texas Sept 2010 – Feb 2018

Brief Summary: Work with a highly distributed team. Developed Test Plans, organize testing new and regression of the release VA products using manual and development of automated testing scripts. Report, track, log product defects and interface with software developers, support management, architects, documentation on a full range of software development life cycle. Some of the products included CSS, CSUM, CSEM, Share, Mapd, Share, VBMS Share. LGY (Loan Guaranty) all applications.

Job Responsibilities:

QA Team Lead and Sr. Analyst:

Develop and execute test cases, thereby ensuring test documents are complete and will validate objectives.

Develop relationship with internal operating groups and external customers.

Develop and manage testing software scripts.

Effectively work with Business Analysts and Development Leads to meet deliverable deadlines.

Collaborate with the Release Management and Configuration Management team.

Participate in planning all testing activities accordingly to ensure deliverables are met on time; including test planning, test execution, defect tracking, and reporting.

Provide post-implementation support for all deliverables.

Plan, design, evaluate, and execute test cases and test plans for Functional, Performance, and Regression testing.

Implement tests based on system understanding and analysis of functional and system specifications.

Effectively document and analyze test results to assess application quality.

Establish and maintain test data.

Document detailed and summary test findings throughout the life of the project.

Communicate effectively to ensure that all testing needs are being addressed to ensure requirements are met.

Maintain baseline test metrics for each application, component, and release.

Software: Jira, X-Ray, Rational Functional Tester 8 & 9 POC, Rational Doors, Rational Change Manger, Selenium, Rational ClearQuest, SQL Developer, Dimensions, Oracle 12, Microsoft Office, Access 2000

Processes: Waterfall, Agile

Protocols: telnet, TCPIP, Ethernet

Languages: VB Script, SQABASIC, Java

Operating Systems: Windows 10/Linux, Windows 7

Line-Arrow Manor, Texas Sept 2009 – Sept 2010

Brief Summary: Work with a highly distributed team. Developed Test Plans, organize and plan hardware setup and integrated testing new and regression of the release products using manual and automated testing. Report, track, log product defects and interface with software developers, support management, architects, documentation on a full range of agile software development life cycle

Job Responsibilities:

Team Lead and Sr. Test Analyst

Created, templates and processes for Cloud security measures.

Processes included protect data, applications, and the associated infrastructure for performance of the applications and network.

Created a new application which handled data to full integration with cross checking for data integrity, as well as checks for encryption and drop data packets.

Put in place continuous alerts checking for unauthorize access of the data system to application level.

Monitored all access by system by users and network access and generate alerts for unauthorized access for possible DOS attacks.

Developed real time assessment reporting and implemented a corrective action plan.

Created reports for security performance and metrics for risk analysis, and planned for future enhancements.

Communicated effectively to ensure that all testing needs were being addressed to ensure requirements were met.

Implemented tests based on system architecture, and analysis of functional and system specifications.

Software: BadBoy, Microsoft Project, Microsoft Office

Languages: Visual Basic script, SQL

Operating Systems: Windows XP, Server 2003, Vista, Windows 7, Windows 2008

Processes: Waterfall

Protocols: Telnet, TCPIP, Ethernet

Borland Software Austin, TX Nov 2008 – Sept 2009

Brief Summary: Worked with a highly distributed team. Developed Test Plans, organized and planned hardware setup and integrated testing--new and regression--for the release products using manual and automated testing. Reported, tracked, logged product defects and interfaced with software developers, support management, architects, and documentation on a full range of agile software development life cycle.

Sr. QA Test Analyst:

Gathered business requirements and use cases to test new features of new product releases

Created manual test cases including what is being tested and the expected results (SCTM)

Created automated test cases using SilkTest (Flex)

Tracked, recorded defects from opening to closure, and updated test cases as required using StarTeam

Background tasks included setting up and the configuration of test environments servers, clients systems consisting of 2003 windows server with the application under test.

Managed the resources for testing such as systems assignments, time scheduling etc.

Created regression test cases with documentation to have a baseline to test against any new releases or patch releases using Silk Center Test Manager (SCTM)

Release cycles were divided up in 4 sprints, consisting 3 weeks per sprint with the last sprint being a hardening sprint before product release. Daily stand-ups for a brief status of yesterday work and what is plan for today. Very fast paced environment with changes happening at a moment notice.

Software: Badboy (automation), Visual Studio, Team Focus, Silk Central Test Manger, Star Team, Flex, Java, JBoss

Processes: Agile, Waterfall

Protocols: telnet, TCPIP, Ethernet

Languages: Visual Base script

Operating Systems: Windows XP, Server 2003, Linux, Vista

Bio Metric Access Company Round Rock, TX June 2007 – Aug 2008

Brief Summary: Developed Test Plans, organize and plan hardware setup and integrated testing new and regression of the release products. Report, track, log product defects and interface with software developers

Job Responsibilities:

QA Test Analyst:

Gathered business requirements and use cases to test new features or new product releases

Created manual test cases including what is being tested and the expected results

Tracked, recorded defects from opening to closure, and updated test cases as required.

Using automation (Badboy shareware application) created long test runs of test cases to verify no performance or memory leaks.

Background tasks included setting up and the configuration of test environments servers, clients systems consisting of 2003 windows server, Sybase and DB2 database with the application under test.

Managed the resources for testing such as systems assignments, time scheduling etc.

Created regression test cases with documentation to have a baseline to test against any new releases or patch releases.

Release cycles were fairly short sometimes as short a week, one day to gather requirements, two to three days to develop and one day to QA test before releasing. Very fast pace environment, with changes happening at a moment notice.

Software: Visual Studio, Microsoft Project, Microsoft Office, DB2, Sybase, Java, JBoss

Processes: Agile, Waterfall

Protocols: telnet, TCPIP, Ethernet

Languages: Visual Base script

Operating Systems: Windows XP, Server 2003, Linux, Vista

Home Depot Austin, TX January 2006 - June 2007

SR QA Analyst

Brief Summary: Developed Test Plans, Test cases, automated test cases, builds, test setup, install and configuration. Automated Testing Web-based applications using QTP (Mercury) Structure by reusable library to lower the cost of maintenance.

Job Responsibilities:

Gathered business requirements and use cases to test new features or new product releases

Created manual test cases including what is being tested and the expected results

Tracked, recorded defects from opening to closure, and updated test cases as required.

Using QTP created automated test cases to buy, pay for, delivery of merchandise such as electric stove, and house hold appliances (i.e. Retail.) This application also interfaced with the supplying vendors to place the order and schedule delivery through a third party. (Inventory Control)

QTP highlights --- used VB for creating reusable functions so the code would be easier to update. The idea being would be much easier to change/update one function then having to change a larger number of scripts.

Release cycles average 6 to 8 weeks larger feature sets and coordination between business units

Software: QTP, Test Director, Microsoft Project, Microsoft Office, Siebel Database, DB2, Java, WebSphere

Processes: Waterfall

Protocols: telnet, TCPIP, Ethernet

Languages: Visual Base script, SQL

Operating Systems: Windows XP, Server 2003, Linux

CyberSource Austin, TX December 2004 - January 2006

SR QA Analyst

Brief Summary: Developed Test Plans, Test cases, automated test cases, builds, test setup, install and configuration. Reported, tracked, logged product defects and interfaced with software developers

Job Responsibilities:

Gathered business requirements and use cases to test new features or new product releases

Created manual test cases including what is being tested and the expected results

Tracked, recorded defects from opening to closure and updated test cases as required.

Used WebKing to automated test cases for credit card purchases from the store to the merchant back gateway

Verified all parts of the web application for errors

Back ground tasks included setting up and configuration of test environments servers and clients systems consisting of 2003 windows server, Sybase with the application under test.

Managed the resources for testing such as systems assignments, time scheduling etc.

Release cycles average 4 weeks one week for requirements, two weeks development and one-week QA test.

Testing was on going as development was developing the feature set.

Software: WebKing, Test Director, Microsoft Project, Microsoft Office, Sybase, DB2, Java, JBoss

Processes: Agile

Protocols: telnet, TCPIP, Ethernet

Languages: VB Script, SQL

Operating Systems: Windows XP, Server 2003, Linux

Solomio Austin, Texas January 2004 - June 2004

Sr. QA Lead/ Analyst

Developed Test plans, Test case, Test scripts, on functional and design specifications. Reported, tracked, logged product defects (Test Director), and interfaced with software developers

Software: QTP, Test Director, Microsoft Project, Microsoft Office, DB2, Java, JBoss

Processes: Agile

Protocols: telnet, TCPIP, Ethernet

Languages: Visual Base script, SQL

Operating Systems: Windows XP, Server 2003, Linux

BMC Software, Austin, Texas June 1999 - August 2003

Sr. QA Lead/ Analyst

Developed Test plans, Test case, Test scripts, on functional and design specifications. Executed functional and integrated test cases utilizing GUI test tools such as SilkTest, on multiple platforms UNIX, HP, AIX, LINUX, and Windows enviroments2000, 98, NT and XP. Maintained test scripts in applicable programming and scripting languages.

Developed and reported Test Matrix, and Software tools Matrix. Reported, tracked, logged product defects, and interfaced with software developers and the customers.

Job Responsibilities:

Gathered business requirements and use cases to test new features or new product releases

Created manual test cases including what is being tested and the expected results

Tracked, recorded defects from opening to closure, and updated test cases as required.

Used SilkTest to create and manage automate test cases for database disaster recovery.

Populating data into the database and verify that the data be recovery of the logs for the database.

Back ground tasks included setting up and configuration of test environments servers and clients systems consisting of 2003 windows server, Sybase with the application under test.

Managing the resources for testing such as systems assignments, time scheduling etc.

Release cycles average 6 to 8 weeks larger feature sets and coordination between business units

Software: SilkTest, Remedy, Microsoft Project, Microsoft Office, Rational Enterprise Suite, Rational PureCoverage, Sybase, DB2, Oracle, Sybase, MySQL, Access

Processes: Waterfall, Agile

Protocols: telnet, TCPIP, Ethernet

Languages: Visual Base script, SQL

Operating Systems: Windows XP, Server 2003, Linux, AIX 4.3 5.2, Solaris 27, 28, 29, HP 11.0, 11.11

IBM, Austin, Texas August 1990 - June 1999

Computer Sciences Corporation

On-Site Consultant / Vendor

Sr. Lead Software Engineer / Analyst

Team-lead for software and hardware certification, using Enterprise cross platform software environments for unannounced hardware servers, consisting of low-end, mid-range, high-end servers with new RAID technology. Prepared and conducted system test requiring interfacing of hardware and software, including design program coding, debugging and documentation

Developed, tested unattended custom installations of applications and operating systems. Scheduled, planned resources for new product builds and beta releases. Built and tested corrective service packs which installed remotely with no user intervention. Configured test lab networks, test systems, consisting of routes, bridges, switches, and hubs.

Software: Autotester, Retain, Microsoft Project, Microsoft Office, Rational Enterprise Suite, Rational PureCoverage, Sybase, DB2, LAN CID, Netfinity

Processes: Waterfall, Agile

Protocols: telnet, TCPIP, Ethernet

Languages: Visual Base script, SQL

Operating Systems: Windows 2000, Server 2000, AIX 4.3 5.2

TAD - Boynton Beach, Florida July 1989 - July 1990

Motorola Communications

On-Site Consultant / Vendor

Sr. Team Lead Software Engineer / Analyst

Technical and Customer Support for a multitude of AIX (IBM Unix) environment systems both software and hardware. Validated software enhancements processed by other support teams and advised and implemented additional changes as required.

General Electric, Utica, New York

Technical Aid Corporation, Needham Heights, Ma

On-Site Consultant – Government Project (Security Clearance Required)

Honeywell, Tampa, Florida

Software/Hardware Engineer (Security Clearance Required)

U.S. Army

Multi-Channel Repairman / Tech-Control Specialist

EDUCATION & CERTIFICATIONS

Hillsborough Community College – AS Electrical Engineering

Background Clearance: Active

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