Program Director

JOYCE LAOAGAN

************@*****.***; 917-***-****

Objective:Seeking a position that will utilize my skills, knowledge and talents within a professional environment for mid to high levels of Executive and Administrative Management. WORK EXPERIENCE:

Roads to Success (Compass Program), NY August - October 2020 Site Director (part-time/temp)

- Operated Compass program with an enrollment of 100 participants.

- Developed, trained, and supervised program staff and participants.

- Managed staff evaluation process and conducts evaluations regularly. Imposed Covid plans

- Managed program projects, contracts, career fairs, and self-learning opportunities.

- Maintained positive relationships with all stakeholders such as community partnerships, participants and parents.

- Worked with the Educational Specialist to ensure age-appropriate and engaging programming.

- Worked with the HR Manager to ensure proper staffing and staff paperwork for the program site.

- Worked with the Operations Manager to ensure proper licensing and program supply budget.

- Worked with the Senior Program Director to manage logistics and quality of program.

- Ensured program databases are updated weekly such as attendance, program schedule, etc.

- Performed other related duties and responsibilities as assigned or requested by the Senior Program Director.

- Led, taught, and interacted with partnerships, community, parents, students, and staff. The Young Artist After school and Enrichment, NY Sept 2015 - Aug 2020 Director, Owner and Activity Specialist

- Created age-appropriate Curriculums and lesson plans in music, movement and theater

- Hired and Trained new teachers as teaching artists

- Marketed business through traditional routes and social media

- Fostered relationships with DYCD program providers, Non-profit, public schools as well as private schools and addressed their programming needs

- Taught classes in Special Ed and Non-profit schools such as Adaptive Services, CPC and St. Nick’s Schools

- Supervised 5-10 teaching artists and activity specialists within New York City area teaching in pre-schools to middle schools

The Altru Center, NY 2019 - 2020

Transformative Coach (Volunteer)

- Coached and facilitated youths, young adults and adults through transformative means, concepts and activities for 6 different classes. Led and closely coached 3-5 people per class. The Ally Artists Group - Film and Theatre Department Independent Contractor 2011 - 2019

Production and Event Manager/Creative Director for Theater and film

● Casting Director for actors, HR for paid and volunteer crews, and PR and bookings for Indie screening projects.

● Complete needed paperwork required between the Screen Actor’s Guild, Actor’s Equity Association, producers, film makers, actors and crew.

● Organize and implement fundraising platforms for online projects and submit grant requests for special projects.

● Choose script treatments or pitches. Research how to contact people who are experienced in major theaters and networks to help with distribution, financing, etc. Hudsonway Immersion School, NY 2017

Admissions Coordinator and Office Manager

- Scheduled, coordinated recruitment of new students for enrollment

- Managed and organized paperwork for new admissions as well as initiated a new office management system to keep files and information safe, secure and more organized

- Effectively coordinated staff to have organizational system in place for purchasing and budgeting supplies needed for the entire school

- Sent out communication and newsweek every week to parents and staff

- Supported the staff and the leadership for on going projects, curriculum and schedules Planet Connections Theatre Festivity (Part-time/contractual), NY 2016 – 2017 Director of Special Events

Planned and managed special events which include alumni meetings, staff events and training, organize the theatre, music and film festival.

Mark Bruce International, New York, NY Mar - Jun 2016 Executive Secretary (temp)

● Answered phone calls from high-end clients, welcomed clients, ordered supplies for the office and break room, assisted employees and owners with day-to-day needs.

● Research the latest and up and coming high – end lawyers in New York and beyond Geneva Custom Shirts, New York. NY 2012 - 2015

Bookkeeper and Administrative Assistant

● Bookkeeping using QuickBooks, managed payroll, accounts receivable and payable. Managed orders, shipments, and designs to satisfy customer demands.

● Deal with high-end clients, in television, film and Broadway including from Boardwalk Empire, Gotham, After Midnight, Believe and The Normal Heart.

Teaching Artist and Activity Specialist (Independent Contractor) 2002 - 2015

- Researched, taught, trained and managed various after school and enrichment activities as a part-time contractor in Asia, NJ and NYC within schools, communities, performing arts studios and retirement homes.

Beethoven Pianos, New York, NY 2010 - 2012

Administrative Assistant to Assistant Manager

● The“go-to” person between clients and piano technicians, movers and the owner and personal assistant to the owner, his friends and immediate family.

● In charge of the overseas shipping of pianos. Scheduled piano tuners, repairs, and liaison for piano moving and deliveries.

● Planned events for in house parties and events.

● Filled paperwork for Real estate, Department of Transportation, Building and regulation paperwork. Researched ways to keep office and warehouse material costs down.

● Update website, and created a social media presence.

● Started a more organized inventory system with the use of Excel. Clients included: Aretha Franklin, Lady Gaga, Broadway Shows, TV Shows such as Blue Bloods, Jimmy Kimmel, Smash and Good Morning America.

Merriam Manor Sussex, NJ and La Paula Manor Bergen, NJ Residential Health Care Facility 2008 - 2010

Manager/Operator

● Promoted the facility, recruited residents, problem-solved for residents, staff and management. Worked closely with owner, administrator, house doctors, State of New Jersey, the town police, the fire department, social services, payroll, and billing.

● Oversaw staff schedules and duties, and train new staff. Helped residents with insurance issues, administered medications, kept files and standards up to par.

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Asia Vision

Central Asia Area Manager of Programming - Bishkek, Kyrgyzstan 2006-2008 Trained foreign students, created programs, partnered with Peace corps and Mercy corps staff and created curriculums for voluntary and need-based work in Tajikistan and Kyrgyzstan. Provided proposals to fit the budget of organizations involved, which covered expenses and finances. Fund raised, and assisted the Chairman with presentations, meetings and concerns. Enrichment education focused on the performing arts and ESL. Asia Vision

Asst. Manager to the Missions Chairman 2004-2006

Trained foreign students, created programs, partnered with Peace corps and Mercy corps staff and created curriculums for voluntary and need-based work in Thailand, Vietnam, Cambodia, China, Indonesia, Malaysia and Laos. Provided proposals to fit the budget of organizations involved, which covered expenses and finances. Fund raised, and assisted the Chairman with presentations, meetings and concerns. Enrichment education focused on the performing arts and ESL.

Philippine Mental Health Association, Baguio City, Philippines 2000-2001 Psychometrician

Responsibilities included Psychological testing, administration, scoring and interpretation (intellectual, psychological and emotional, standardized tests and projective techniques). EDUCATION and TRAINING

Master of Arts in Arts Administration, BARUCH College, New York City (on-going class of 2021) Master of Music - Southwestern Baptist Theological Seminary (Philippine Campus), Most Outstanding Music student

Master of Arts in Arts Administration, BARUCH College, New York City (on-going) Music - Vocal Arts, The Juilliard School, NYC (Evening Division) Broadway Dance Center - Theatre, Jazz, Ballet

Paul Pellicoro’s Dance Sport - Latin and Ball room Dances Drama and Theatre - Stella Adler Studios, NYC (Evening Division) Teacher’s Licensing and Special Education Courses – Saint Louis University, Philippines Campus Bachelor of Science in Psychology– Saint Louis University (Philippine Campus) Dean’s List OTHER TRAININGS:

The Altru Center - Transformation training - Levels I,II and III Mastery by Betty Spruill

Upright Citizen’s Brigade - Improv and Sketch

CERTIFICATIONS:

First Aid/CPR and AED for Infants and Adults

Event Planning

Soft Skills

Zumba for Adults and Children

STRONG by Zumba (HITT)

Trauma Informed Yoga for Youth by Yoga Ed

ESL - English as a Second Language

Kinderdance Certifications - Dance, Motion, gymnastics, toddlers, yoga Vinyasa Yoga (200 hrs)

NJ Operations and Managers for Residential Health Businesses NYS Music Teaching License (on-going)

Kodaly Music Teaching (attended)

PADI Scuba Diving

MEMBER:

SAG- Screen Actors Guild

AEA - Actors Equity Association

BMI - Broadcast Music Inc.

SKILLS AND INTERESTS

Computer savvy, QuickBooks, Microsoft suite/office, strong communication skills, social media, strong leadership and administrative skills, Sing, play piano and guitar, hand bell player, music teacher, choral conductor, event planner, dancer, writer LANGUAGES: English; Tagalog, Ilocano and Ibaloi (Philippine Languages); Russian (basic conversational); Kyrgyz “Turkic” (basic conversational), Can read Hangeul (Korean alphabet); International Sign Language (Basic Conversational), travel (around 25 countries), culture, PADI certified

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