Rikin Shah

New York City, NY +1-212-***-**** adhvko@r.postjobfree.com in/rikinshah

EDUCATION & SKILLS

New York Institute Of Technology GPA 3.54

Bachelor’s of Science in Information Technology Sep 2019 – Dec 2020 Achievements: Presidential Honors List Graduation: Dec 2020 Stony Brook University

Bachelor’s of Science in Information Systems Aug 2016 – May 2019 Achievements: Deans List

Technical:

SQL, Python, C, Java, JavaScript, HTML, CSS, React Native (learning) Technologies:

MySQL, Tableau, Google Data Studio, Google Analytics, JIRA, Zendesk ERP & CRM, Power BI, MS Office, G-Suite, Wireshark, Sketch, Lucidchart (visualization tool), Adobe XD, BuilderX (UI/UX) Other Skills:

Project Management, Market Research, Business Analysis, Business Intelligence, Business Strategy, Financial Analysis, Technical Writing, UI/UX Design, Systems Flowcharting, Business Systems Design, Sales Cycle, Agile Scrum, Waterfall, Requirements Understanding, Technical Writing

RELEVANT WORK EXPERIENCE

KiwiTech LLC, New York, USA New Delhi, India July 2020 – Present Business Analyst/Solutions Consultant, Solutions Consulting Group (Internship)

● Led 15+ different software/application developments projects for SaaS, enterprise and product companies. Act as a Solutions Consultant/Business Analyst in the sales cycle and provide strategic technical solutions that enhanced productivity for clients by 20%.

● Spearhead 70% of technical and functional documentation creation of BRD/SRS, SOW’s, RFI/RFP’s and distributing client’s IT requirement documentation to programmers though out the SDLC.

● Designed clear system diagrams use-cases, user-flows, UI/UX wireframes, high level features list, pricing estimation/time-cost, requirements understanding documentations and resulting in faster execution of projects by 30% and reducing time spent by software developer to understand the project.

● Assisted the client in selecting the most cost-effective partnership engagement (Cash/Equity based) with KiwiTech’s Start-up Program. Analyze and select startup companies for capital raising held 2-3 times per month in the US. Saved 10-15% costs for clients on their projects. o Advanced tech skills & tools: Business Analysis, Consulting, MS Excel, MS Word, Visio, Salesforce Cloud, Lucidchart.com, Sketch, G-Suite, SQL

Opal Group Inc, New York, USA March 2019 – May 2020 Information Technology Intern, Information Technology Department

● Delivered comprehensive end-user support for Windows, MAC computers and networking devices (servers, switches, routers, etc.). Utilized IT methodologies and solved tickets that effectively increased performance by 15% in the Tech Department.

● Conducted data cleaning and managed databases using SQL for events in PropTech, FinTech, and life science- based industries.

● Create detailed IT requirement documentation with data-flows, system diagrams and tech-stacks for programmers on projects that increased efficiency by 20% in development. o Advanced tech skills & tools: IT Service Desk, Business Analysis, Cloud Systems, Networking, Servers, Wireshark, SQL, JIRA

Argus Merchant Services/WOW Payments, New York, USA May 2019 – Aug 2019 Business Analyst, Sales & Marketing Department

● Conducted Market Research in 4 different states, focused in New York City to extract businesses that use payment processing and cash-only methods; Used python web scraping tool to extract required data on ad-hoc basis and stored it in a database resulting in 60% efficiency. Rikin Shah

New York City, NY +1-212-***-**** adhvko@r.postjobfree.com in/rikinshah

● Created a segregated database by zip codes of business accepting cash and card payments for Sales and Marketing Dept; Provided back-office support to sales team in identifying areas to potentially close more clients and sell POS systems, terminals and PCI Compliant plans that eliminate 99% transaction fees. (Credit card surcharging, Cash discounting, etc.)

● Analyzed sales data and track KPI reports using ZenDesk ERP to guide marketing and product strategies; Increased sales by 30% for the team by identifying best neighborhoods for sales pitch teams; Used BI tools to visualize data and study trends.

o Advanced tech skills & tools: Microsoft Excel, Access, PowerPoint, Word, SQL, Python, G-Suite, Zendesk ERP, Google Data Studio

Stony Brook University, Stony Brook, New York, USA Feb 2018 – May 2019 Audio-Visual and Events Technician, Undergraduate Student Government

● Set-up Audio-Visual and IT Systems for 20+ on-campus events including concerts, conferences, meetings or seminars.

● Trained a team of 4-5 new hired and managed venue bookings, equipment rental, troubleshooting and maintenance for the USG.

PERSONAL TECHNICAL PROJECTS

● SQL

o Developed a database for anyone who wants to sell personal or retail items. Database facilitates management of saleable items from inventory cataloguing to monitoring sales.

● Python

o Designed Tic Tac Toe game using Python Turtle Graphics to create geometrical shapes and patterns.

● Java

o Created a replication of the game, UNO, with a computer opponent set in text line format. o Developed an airline ticketing system as a class project that uses data structures principles.

● UI/UX and Project Management (Present)

o Created a high-level BRD document highlighting the Scope of Work, Features List, Technology Stack and Work-Distribution Diagram for the Project Team.

o Created PowerPoint presentations and project report. o Created complete UI screens using builderx.io which generated code in React Native. Designed UX flows, use-cases and system architecture flows for an attendance application for the NYIT. The application allows professors to broadcast a QR code that is scanned by students to mark their attendance. The list of students is stored in back-end database.

LEADERSHIP INITIATIVES

Lead Digital Strategist, Scholarship Track Org, Scholarshiptrack.com July 2020 - Present

● Spearheaded the creation of the World’s largest community of students for accessing scholarships internships, fellowships and opportunities to help young professionals and students impacted by COVID-19 to navigate various opportunities. Consisting of 30 volunteers. 15k+ LinkedIn followers, 1.5M blog reader per month from 80+ countries. Created reports on weekly and monthly digital growth.

● Designed the Website UX.

Campus Operaions Head, NYIT Ventures, NYIT Dec 2019 - Present

● NYIT Ventures is a technology entrepreneurial organization at NYIT that helps on preparing students think critically through innovation and technology.

● We hosted several workshops on professional development, resume building and other topics. Hosted Conferences with industry level Executives on campus to speak on data analytics, Real Estate, Personal branding, Business Scaling and other Entrepreneurial topics.

● Improved relations with other student organizations on-campus, held meetings with Student Government (SGA) and worked strategically in team of 12 students and 1 faculty advisor from College of Engineering and Computer Science.

● Hosted the largest conference in the Broadway Auditorium with 150 attendees at the NYIT.

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