RESUME

PRAKASH.S

Contact:875-***-****

E-mail:adhvkl@r.postjobfree.com

OBJECTIVE

Obtain a challenging position and have the opportunity to work with professional, enthusiastic individuals who strive for excellence and growth of a reputable company that welcomes creativity.

Summary

* Expert in computer hardware assembling

* Strong troubleshooting knowledge system component issues

* Expertise in managing and administrating user account and domains

* Expertise in troubleshooting windows systems, Windows servers, Networking LAN & WAN issues.

*experience in Networking and Servers management. Experience in administering, maintaining, troubleshooting Network devices and Microsoft windows servers.

Certification:-

Cisco Certified Network Associate – Router & Switch

Cisco ID - CSC013280496

Work Experience:

Worked as a ENGINEER - TECHNICAL SUPPORT at Inspirisys solutions limited, Chennai From 14 November 2016 to 31 May 2019

Working as a Customer Support Engineer at CMS IT SERVICES, Bengaluru From 1 July 2019 to present

Onsite : Titan Company Ltd ss case plant Coimbatore

Responsibilities:

Responsible for Managing, monitoring & troubleshooting LAN/WAN solutions

End users clients system Remote support using TIGHT VNC

Maintaining of Routers & Switches / Hub

Providing Technical Support, Plans and executing complex Network and Upgrade.

Preparing and providing information about implementation, infrastructure changes and back out plans to Client.

Providing technical support and close the tickets throw service now.

Maintaining and monitoring Mcafee antivirus updation and enable usb port with mcafee DLP endpoint console for user requirments

Installation and support for Autocad, creo, sap, MS office and Essential softwares

Taking Daily backup from windows server by using Symantec

Installing and maintaining of Dat matrix and laser printer

Installing and maintaining of Desktop,Laptop troubleshooting, dismantling, assembling if any hardware issue

Responsible for installing Windows server and Periodic Server Security patch updates based on Microsoft recommendations.

Handle Level 2 technical task to resolve day-to-day network, computer, and peripheral equipment issues for the production and test environments

Responsible for preparing, loading, documenting and testing desktop and network-developed applications for deployment, staff training, and inventory

Maintaining and Troubleshooting for hardware failure cnc mikron machine connected pc ku0096,ku0098 and lean lift pc

Planning for IT budget capital and revenue Items

Creating MPR for IT purchase to procure capital and revenue Items

Planning for AMC and rate contract for capital Items

5S for workstation and tools

Cisco L2 and L3 switches troubleshooting for Lan issue

EDUCATIONAL CREDENTIALS

Year

Institution/University

Qualification

Percentage

May - 2010

Tamilnadu College of Engineering,Coimbatore.

B.E (ECE)

58

March – 2006

Kamala Subramaniyam

Hr.sec.school

HSC

54

April – 2004

Antony’s Hr.sec.school

SSLC

70

Strength

Effective communication skills, good analytical and decision making ability.

Dedicated to Professional and highly motivated towards target achievements.

Having the ability to complete the given task

PERSONAL DETAILS

Father Name - A.sundaram

Date of Birth - 27-12-1989

married status - Married

Nationality - Indian

Languages known - English,Tamil,Malayalam

Address - A103,Vedam enclave,ondiputhur

Coimbatore-641103

I here by declare that the information furnished above is true to the best of my knowledge.

Date :

Place :

PRAKASH.S.

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