Nancy Rice

Soddy-Daisy, TN

adhvi6@r.postjobfree.com

423-***-****

Twenty years of office administration, management and some project coordination experience. Strong emphasis on analyzing and implementing business process changes to improve efficiencies. I have a solid history of excellent work relationships with both internal and external customers. High in initiative and energy with the ability to exercise independent judgment Work Experience

Accounts Manager

Marshal Mize Ford - Chattanooga, TN

Responsible for managing all delinquent accounts for the purpose of collecting past-due balances. Highly proficient in computer software programs such as, word processors, spreadsheet programs and database systems. Strong mathematical skills, Knowledge of state and federal collection laws, Knowledge of high volume collections, credit authorization and billing procedures and practices. Familiar with Customer Relationship software .Practice and comply with HIPPA laws Senior Helpers

CNA

April 2016 to August 2016

provided basic care to patients, as well as assist them in daily activities Assistant Manager/leasing

River City North Apartments

December 2014 to February 2016

Met with prospective tenants and showed properties available for leasing. Enforced rules of the community and resolved disturbances between tenants. Ensured monthly collections of rent. Assisted Manager with the preparation, monitoring and adjusting of budgets. Attend court for evictions. CSR/Administrative assistant

Florida Farm Bureau Insurance

June 2012 to June 2014

After completing course with Gulf Coast State College I obtained my 440 license as a Registered Customer Service Representative and the Florida Colleges' Insurance Consortium (Provider 1055). I obtained information from potential clients in order to give a proper quote on insurance, wrote policies, answered multi- phone lines, balanced daily batch payments and made daily deposits. Law Library Services Supervisor

Gulf Correctional Institution

April 2011 to June 2012

Managed two functionally different departments and a staff of twelve. Directed the daily operations associated with the accountability of library inventories, client scheduling and library usage. Prepared and transmitted usage reports and maintained records for state audits. Purchased supplies and materials and tracked department funding and expenditures. Administered the law library training program and testing.

Office Manager

Chattanooga Acoustical & Tile

May 2003 to December 2009

Coordinated the activities of multiple projects in various stages of the project life cycle. correspondence, conducted market research to ensure the most current, best value, and products were utilized and tracked project funding, costs and profitability. Education

GED

Hixson High School, Chattanooga State Technical Community College 1997

Registered Customer Service Representative

Gulf Coast State college

Technical Writing

Florida State University