Email address: adhvhm@r.postjobfree.com

Address: Dubai (United Arab Emirates)

ABOUT ME

With more than 10 years of experience in finance, customer service, guest relationship, sales/retail and store management, I can offer a wide variant of experience. I am a highly motivated and positive person, who is committed to fulfilling my tasks and KPI s and at the same time give my customers and colleagues the best possible experience with me. It is important to me that we succeed as a team and create the best possible results. As an individual person, I got strong experience in life skills, stress handling, fast learning and good to listen. I diligently solve problems before it escalates and affects customers, with my communication skills and friendly attitude. I am a hard-working person, who always got praised from my previous companies. I am sure that you as my new employer will appreciate my support, performance and loyalty. WORK EXPERIENCE

Restaurant hostess/ Guest service

Regal Plaza Hotel [ 21/02/2019 – 30/06/2020 ]

City: Dubai

Country: United Arab Emirates

As key hostess it was my responsibility to be on top of any guest related issues. It was always important to give our guests the best possible experience from booking, entering the restaurant, seating at preferred table and being a good host in general.

• Greet and welcome guests, checking reservations and guide to preferred table.

• Ensure that guests are feeling welcomed and important, provide first class customer service.

• Introduce the responsible waiter for the guests.

• Extensive knowledge about the menu including ingredients, beverage technology and cooking technique.

• Knowledge of recipe of preparation cocktail and all kind of desserts, their origins and an understanding of the customer preference, responsible for providing professional courteous service.

• Working under pressure, managing competing priorities and ensuring composure and professionalism.

• All aspects of customer service including greeting, guidance, providing advice, taking orders, ensuring all customer needs are fulfilled.

• Make sure the guest leaves the restaurant with a positive experience so he will return. Accountant and Lead Economist

Public Broadcasting Corporation of Kyrgyz Republic [ 01/01/2014 – 28/11/2018 ] City: Bishkek

Country: Kyrgyzstan

• Comprehensive knowledge of payroll systems and processes as well as human resource benefits

• In-depth knowledge of payroll and tax processing, account reconciliation and tax processing

• Extensive knowledge of payroll accounting practices, financial planning and accounting principles Sezim Abdyraeva

Nationality: Kyrgyzstan

(+971) 056*******

Date of birth: 10/09/1987

Gender: Female

• Skilled in calculating percentages and ratios with excellent knowledge of mathematics and statistics

• Familiar with Microsoft Office applications including word processing and spreadsheet programs and accounting software

• Excellent customer service skills and ability to work under pressure and meet deadlines

• Ability to handle multiple tasks and work effectively with minimum supervision

• Preparing and maintaining accurate payroll records of employees

• Preparing account balance reconciliations and producing payrolls for hourly paid employees

• Handling monthly and quarterly closing activities and maintaining time and attendance records of employees

• Checking and auditing timekeeping records as well as maintaining accrual records for pay with leaves

• Data entry and preparing of payroll reports in compliance with the established standards

• Entering records of new hires into the payroll system and performing data maintenance of employee benefits accounting

• Performing month end closings, maintaining records of financial reports and reconciling payroll and benefit transaction accounts

• Handling of all areas of payroll related tasks such as payroll accounting and annual wage reconciling

• Prepare documents such as financial report, invoices, cheques.

• Purchase agreements, closing statements, deeds and leases.

• Update internal systems with financial data.

• Review plans for new coming month and targets.

• Work close with director and give report regarding financial work, financing, maintenance.

• Track bank deposit, payments and purchases, review and implement financial policies. Cashier / Sales Executive

«Dilbar Fashion House» [ 15/11/2010 – 15/12/2013 ] City: Bishkek

Country: Kyrgyzstan

•“Dilbar Fashion House” - is one of the Luxury, Traditional and Handmade brand in Kyrgyzstan.

• Main job to be responsible for high standards of customer service.

• Building customer relationships and maintaining associated databases, excellent knowledge of brand, bestselling models, most preferred designs, including company history, accounting and store operations.

• Understanding of the client’s needs and tastes, depending on the weather and general style.

• Provide professional and best customer support, identifying stock and placing orders to enhance sales.

• Follow standard operational procedures and company policies.

• Responding customers enquiry, assist with placement of orders, refunds or exchanges, ensure customer. satisfaction and provide professional customer support.

• Open and close cash registers, petty cash, daily and monthly sales report.

• Accurately receiving cash and card payments.

EDUCATION AND TRAINING

Economist with Degree in Accounting, Analysis & Audit Kyrgyz National University [ 01/09/2005 – 25/06/2010 ] Address: Bishkek (Kyrgyzstan)

"Management accounting" & "Financial accounting"

Training center «Jacobs-Training»

Address: Bishkek (Kyrgyzstan)

"1C: accounting 8 for budget organizations"

Training center «1C Kato Economics»

Address: Bishkek (Kyrgyzstan)

Certificates of Completion English Language score courses Address: Bishkek (Kyrgyzstan)

LANGUAGE SKILLS

Kyrgyz (native) English (fluent) Russian (fluent)

DIGITAL SKILLS

Microsoft Office package / Internet browsing and email system / Social Network / Accountant Program - 1 C / MICROS & IDS ADDITIONAL INFORMATION

Professional and core skills

Secure sensitive information skills, intercultural communication skills, flexibility, positive attitude, serving customers/clients skills, perseverance, adaptability, commitment and working with difficult client’s skills. Skilled in retail knowledge, service delivery and problem solving, empathetic and understanding.

Private data

I am single, not do I have any children. In my free time I love to socialise with friends and family and explore all the adventures of Dubai and UAE in general.

Contact this candidate