Manager Project

Cory Carter

**** ***** ******** **, ***. ***

Tampa, FL 33613

Cell: 813-***-**** Email: *********@*****.***

Professional Summary

Highly talented, results -driven and versatile professional with years of experience, competencies and skills in information systems engineering, and directing innovative projects as a project analyst, coordinator and director. Exceptionally talented in coordinating with internal and external resources to ascertain flawless project execution, defining project scope and goals by employing strategic initial planning directives and incorporating changes to the project scope and schedule. An outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals. Highly organized and able to thrive in a fast-paced, deadline-oriented environment. Displays and acts with initiative, integrity, and professionalism

Professional Experience

WellCare, Tampa, FL April- 2019- December 2019

ePMO/IMO Project Analyst

North Carolina is transitioning its Medicaid and NC Health Choice programs’ care delivery system for most beneficiaries and services from a predominately Medicaid Fee-for-Service model to a Medicaid Managed Care model. Populations covered include most Medicaid (TANF, CHIP and ABD) and NC Health Choice populations will be mandatorily enrolled in PHPs. Medicaid only LTSS carved in. Includes mild-moderate BH and SUD, carves out dentistry. Excluded populations include: Duals, PACE, Medically Needy, Family planning services only, Prison inmates, HIPP Beneficiaries and those with complex behavioral health needs including SMI, SED, IDD and severe SUD.

Enhanced projects performance by managing operational efficiencies, schedule management, project plans and requirements documentation

Supported the Project Manager and the Project Team through all phases of project management from planning through execution Medicaid/Medicare internal and external for the state of North Carolina

Performed data analysis and converts complex business data into concise documentation and presentations. Creates standard and Adhoc reports

Coordinated cross-functional meetings (e.g. schedules meetings, creates the agenda, records attendance and publishes meeting minutes with action items)

Planned and executed cross-functional activities necessary to respond to state or federal mandates (e.g. Readiness Review, Filings)

Resolves complex problems based on knowledge of the business

IT Project Analyst

Site Hands, Charlotte, NC September 2018- March -2019

Coordinated work request on JP Morgan’s RSO account for North American regions with a Strict-level agreement

Scheduled work requests by comparing Costa of third-party vendors to generate profitability and provide quality deliverables

Ability to work independently with minimal direction and as a contributing member in a fast paced, high-performing and focused team

Mentored fellow analysts on vendor management, scheduling, and problem resolution ensure the success of JP Morgan accounts.

Utilized corporate project management tools to develop/create and prepare project status tracking reports and required metrics for reporting purposes; analyses reports and made recommendations for process improvements. Tools for example Salesforce, ITSM, and SAS

STEM Engagement Coordinator May 2016-April 2018

Johnson C. Smith University Charlotte, NC

Responsible for coordinating and implementing programmatic, instructional, recreational, and experiential activities and projects for the department of the STEM Innovation Collaboration.

Worked across various University departments to coordinate recruitment marketing materials for STEM Department

Planned and instructed age-appropriate STEM program activities

Ensured that organization values and professionalism were always upheld by student and staff through appropriate conduct and demeanor

Lead programs for students for K-12, enrolled in Project Lift, Charter Schools and Charlotte Mecklenburg Schools

Identified and implemented improvement systems and procedures for experiential activities and Projects

Director of Charlotte’s Web Program February 2012-May 2016

Johnson C. Smith University Charlotte, N.C.

Designed and launched Charlotte’s Web, an afterschool “Mentorship through Technology” program that focused on robotic web development and video gaming.

Served as SME and project manager for building program elements and engaging C- Suite Stakeholder for creating program foundation

Planned and implemented education and training strategies for groups within the program

Managed a $1.7 million-dollar grant awarded by Project L.I.F.T Charlotte, public/private learning community

Recruited, trained, and supervised 10 college students for K-12 technology programing

Developed targeted support for special needs populations, including foster care youth, hearing and speech impaired youth, and defined learning disabilities

Analyzed, interpreted and disseminated data for continuous improvement of the program

Developed a “Rites of Passage’ life skills and adulthood training experience for Charlotte’s Web students

Lab Technician June 2011-2012 January

Johnson C. Smith University Charlotte, NC

Responsible for maintaining and implementing research labs for academia. Governed STEM Research projects, and guided students with research components related to STEM topics.

Supported the design and installation of a new cyber security lab, including servers and computer hardware

Built out and staged the cyber security lab as a “Security Camp” for students, designing HTML websites; loading various computer forensic software onto computers, demonstrating safety practices tools & equipment specifics commonly used on jobsites; teaching differences between OSP and ISP for both plenum and non-plenum environments; guiding closet buildout techniques with hands-on training & demonstration; cable pulling, placement, pathways, navigation, stringing, separating & best practices; preparing termination “how-to including Cat5 and Cat6cable, coaxial cable, modular vs non-modular patch panels, & faceplate installation; and general testing techniques, tips for identifying pass/fail reading plus proven ways for handling a tester.

Education and Certifications

Bachelor’s Degree - Science, Information Systems Engineering May 2011

Johnson C. Smith University Charlotte, NC

Computer Science Principles Certification June 2017

Project Lead the Way Indianapolis, IN

Automation and Robotics Certification June 2016

Project Lead the Way Indianapolis, IN

Pryor Learning Solutions January 2013

Fred Pryor Seminars Charlotte/ Asheville, NC

Project Management Certificate

A Crash Course for First Time Manager/Supervisor Mission, KS

Technical skills

Web Development: HTML, CSS, JavaScript

Microsoft Office Suite: Word, Excel, Access, PowerPoint, Project, Visio,

IT: ITSM, SAS, Service Now, Salesforce

Professional Affiliations and Presentations

Charlotte Community Public Forum- Panelist/Speaker

ARMA International- Charlotte-Piedmont Chapter- Member (2014-2016)

Phasing UP- Board Member

Kennedy Charter – Planning Committee, Board Member

Pilot Program- Raspberry PI –Founder and Fundraising Lead

General Skills & Abilities

Possesses a positive, energetic and professional attitude

Achieving goals, Creative/strategic thinking and problem solving

Demonstrated ability to work and perform at the highest standard in complex and demanding environments

Excellent ethics, hardworking minded and sound organizational ability

Flexible to change with excellent planning and execution skills and works well within the constraints of tight deadlines

Contact this candidate