Assistant Administrative

Objective: To leverage a successful career in healthcare quality excellence to excel in Administrative Assistant position

PROFESSIONAL EXPERIENCE

Novel Medicine PC, Queens, NY 02/2017-Present

Medical Administrator Assistant

●Manage receivable and payable accounts and maintain financial records

●Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies

●Oversee patient outreach and scheduling for daily patient care activities

●Create and maintain comprehensive, proprietary patient care plan and provide medication reconciliation and compliance assessment for Chronic Care Management (CCM) enrolled patients

●Obtain prior authorizations from various insurance companies by submitting clinical information via fax or speaking directly to a case management representative

●Counsel patients who have non-participating insurances on outpatient services, insurance benefits and requirements, and possible patient responsibility. Explain the process for obtaining authorizations and referrals from the insurance plan when applicable

Apple Commuter Company, New York, NY 07/2015-10/2016

Hotel Concierge

●Developed strong relationships with long-term guests resulting in repeat hotel stays, positive online reviews of concierge transactions and an increase services booked

●Created new methods of procedure utilized by fellow concierges that allowed for further efficiency and organization

●Acquired extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations

●Supported operations partners and vendors delivering communication to managers and guests daily

●Trained new concierges on job responsibilities, guest interaction and hotel procedures

●Awarded 'Employee of the Month' for highest overall monthly sales, exceeding fellow concierges and lead

Eco Green Company, Durham, NC 08/2014-11/2014

Landscape Design Assistant

●Worked with senior designer and architects to create custom landscape and outdoor living spaces

●Managed communication and documents pertaining to project

●Reviewed plans, proposed changes, and any other necessary documents with detail/accuracy

●Communicated with clients and other professionals of the industry pertaining to project details

●Trained new hires on job responsibilities, guest interaction and project procedures

EDUCATION

Master of International Affairs - North Ossetian State University, Vladikavkaz, Russia

MIA in Global Economy, Graduated June 2010

HIGHLIGHTED SKILLS & TECHNOLOGIES

●Proficient in Microsoft Office including MS Word, Excel, Power Point, and Outlook, Medisoft Clinical, WebPt

●Business fluency in English and Russian

●Professional piano player, classic literature and history reader, dancing college award winner

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