Manager Office Staff
Resume:
Operations Manager
George W Stafford
Operations Manager
CONTACT
PROFESSIONAL EXPERIENCE
Operations Manager
Amerigas Propane / 2019 – 2020
District #5446 New Castle, DE
Manage the daily activity of the CRRs both in office & remote
Work with DM to ensure drivers routes are set, organized and being monitored through AmeriMobile
Ownership of schedule changes to both drivers & office staff
Drive a culture of safety, processes & procedures for all team members
District & Store Leader
Royal Farms Inc. / 2017 – 2019
Southern New Jersey District
District Trainer of Store Managers & Assistant Managers for new store locations
Area Leader for interviewing, hiring & training for Southern NJ district
Area Leader for NJ Fuel programs – pricing, positioning and staffing needs
District Leader for new store openings including Magnolia, Bellmawr, Gloucester City & East Greenwich locations.
Manager
Total Wine & More / 2011 – 2017
Cherry Hill, NJ and Claymont DE stores
Supervision of Logistic for receipt of goods, intake & invoicing
Operational management of vendor relationships
Daily management of large staff levels – 85+ associates – with a holiday spike to 145 with temporary staffing
oInterviewing, hiring & training ownership
oScheduling, payroll & HR issues ownership
Management of store stock levels – beer, spirits, & wine.
oRevised practices & procedures to streamline process.
oDrive accurate stock levels of high sellers & slow movers
General Manager & Area Manager
Wawa Inc. / 1987– 2002/2003-2011
Southern New Jersey District
25+ years of experience and leadership
Achieved and maintain top scores in Wawa brand standards
Member of the Wawa Presidents Club – Inducted 13 times
2003 & 2006 Golden Wings Award
Opened six new superstores – with gasoline & expanded staffing numbers
Area Manager of 10 store locations all in Southern NJ
Supervised 10 store managers, 18 assistant managers & 35 other full-time staff
Member of Crisis Team & Fuel Emergencies
*.********@*******.***
St. Augustine, Fl
EDUCATION
BS / Organizational Dynamics & Business Management
Immaculata University
2011
SKILLS
Operational Leader
Customer Satisfaction
Team Building
Increasing Sales
New Store Development
Safety Leader
Training Leader
Contact this candidate