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Learning and Change Manager

Location:
Queens, NY
Posted:
November 16, 2020

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Resume:

NABILA TARANNUM

CONTACT

New York, NY

917-***-****

*********@*****.***

linkedin.com/in/nabtara

PROFILE

Seasoned project manager with experience

in learning and change oriented projects.

Adaptable, capable to work under pressure

with great analytical skills. Relies on

interpersonal and communication skills for

engaging with stakeholders, and third party

vendors.

EDUCATION, LICENSES &

CERTIFICATIONS

-Integrating Agile & Change Management

PROSCI

(2020)

-Change Management Practitioner

APMG INTERNATIONAL

(2020)

-BACHELORS

BARUCH COLLEGE -

ZICKLIN SCHOOL OF BUSINESS

New York, NY

Major: Human Resources Management

Minor: Industrial/Organizational

Psychology

(2009)

LANGUAGES

English, Bengali, Hindi, Urdu, basic

Spanish

SKILLS AND EXPERTISE

Program Management • Change

Management • Organizational Change •

Building Teams • Stakeholder

Management • Communications • User

Acceptance Testing (UAT) • Training

Needs Analysis • Vendor Relations •

Onboarding • HRIS • Learning Management

Systems (LMS) • Blended Learning • Ariba

Buyer • SAP Business Objects

EXPERIENCE

Project Manager, Technology Associate (2014 – 2019) MORGAN STANLEY New York, NY

Led transition of operations to Center of Excellence (CoE), including streamlining and documenting processes, sourcing staff and training personnel. Managed North American training with a budget ranging from $300K-500K.

Created streamlined templates and communication plans to manage people side of change management initiatives

Determined project scope and goals ensuring resource availability

Engaged stakeholders to assess departmental learning needs, including Agile transformation

Analyzed current processes and recommended system changes and enhancements to ensure effective tracking and management of data

Managed digital subscriptions globally on a scale of 3K-5K. Implemented initiatives which increased utilization up to 4% and new sign ups up to 2%

Developed role-based training program, comprising of 60 curricula for 400+ people

Connected with subject matter experts (SMEs) and vendors to keep training content up to date

Prepared survey and learning penetration analysis summaries for SMEs, clients, and management

Training Coordinator, Consultant (2010 – 2014)

MORGAN STANLEY (Advantage Resources) New York, NY Hired as the fourth member of training team to support IT consultant growth. Coordinated new hire onboarding life cycle - including orientations, customized learning plans, and formal training programs.

HR Assistant (2009 – 2010)

METROPOLITAN HOSPITAL (Broadway Personnel) New York, NY Meticulously reviewed approximately 2,142 files for the Joint Commission audit in collaboration with HR team.

Input sensitive data such as performance evaluations onto online databases

Created presentations which were later analyzed at Executive Board meetings HR Internships: Vera Wang, Robert Walters Recruitment Company, Liz Claiborne, Inc., BBC Worldwide Americas, JPMorgan Chase (2004-2009)



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