Store Manager Sales
Resume:
Marco Romo-Ruiz
***********@*****.***
Tulsa, OK 74112
Dedicated Sales Associate offering 4 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge.
Proven history of exceeding sales targets and meeting customer needs with effective product solutions.
Skilled in training and mentoring new associates on customer service and sales best practices.
Skills
Customer- and service-oriented
Reliable and punctual
Accurate money handling
Energetic self-starter
Excellent communication skills
Team player mentality
Experience
Inventory control procedures
Merchandising knowledge
Customer service
Security assests
Lead Pawnbroker
Ezpawn Tulsa, OK
November 2016 - November 2020
I was an assistant manager with Ez pawn helping the store grown and expan also running the store while the store manager was gone or in a meeting.
Handling large amount of money and expensive assets.
Money control depositing money or getting money for various loans and/or purchases.
Keeping the store clean and the merchandise front faced for coustomer to to buy and interact with.
Managing a crew of 2 to 6 members.
De-escalated situation between my team and irate patrons and resolve situation in a calm peaceful way.
Cage cashier
Riverspirit Casino
Tulsa, OK
September 2014-2016
Handling large amounts of cash transaction.
Wiping down my area keeping it clean.
Standing long period of times.
Serving coustomers with a smile on a daily basis.
Security
Riverspirit Casion
Tulsa,OK
April 2013-2014
Observing and writing reports on situation.
Helping patrons and employees with situation no matter how small the matter was.
Escorting large amounts of money from one place to another.
Escorting patrons to their vichles.
De-esclating situations between patrons.
Walking the premises to ensure safety of employees and patrons alike.
Education and Training
High School Diploma
Will Rogers High
2008
Tulsa OK
Tulsa Job Corp
C.L.E.E.T. certified
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