HERBERT B. PONCE

Block *, Lot ** Veraville Regency Town Homes

Manuyo dos Las Piñas city

Contact Number : +63-919*******

Email Address – adhuyh@r.postjobfree.com

Objective:

To excel in my chosen career of the Hospitality industry by exploiting my inherent strengths of Communication, Assertiveness and Zealousness and to make a positive contribution and be a productive influence on society and looking forward to share this skills in your company. PROFESSIONAL EXPERIENCE

Waiter/Head Waiter - F & B Department / Cunard Lines,

- Queen Elizabeth ( Singa Shipping Lines )

- June 10, 2017 – May 06, 2020

Job description: - To provide courteous service to the guest and respond promptly to any guest’s inquiry complains or request

F&B Manager - Food & Beverage Department

- Hizon’s Concessioner at Manila Polo Club

- March 6, 2016 – May 31, 2017

Job description: - Running F&B outlets Operation on day to day Basis, caries out instruction & directives as per company policies.

- To Manage and endure that highest level of service & F&B product quality is being provided. And achieve the desire budgeted F&B cost & revenue set forth by the company.

- Has a good understanding on Market segment and F&B operation. Has a thorough knowledge of market competitor business mixed, pricing structure sales and marketing strategies.

Asst. F&B Manager - Food & Beverage Department

- Star Cruises, Super Star Aquarius

- June 10, 2013 – July 17, 2016

Job description: - To assist F&B Director/ Manager on day to day running F&B outlets Operation, caries out instruction & directives as per company policies.

- Good Understanding regards to service, guest relation, sales & promotion events and having control on the cost and wastages Outlet Manager - Mariners Restaurant

- Star Cruises, Super Star Aquarius

- April. 5, 2012 to December 5, 2013

Job description: - To maintain service standard & procedures for the outlets and to ensure that they are being achieved and followed.

- To Motivate, educate, develop staff on a continuous basis over all maximum efficiency.

- To Oversee the entire outlet with regards to service, guest relation, sales

& promotion events and having control on the cost and wastages Asst. Outlet Mgr. - Four Season Restaurant / F&B Admin

- Star Cruises, Super Star Libra / Pisces

- March. 26, 2011 to February. 25, 2012

Job description: - To assist outlet manager in ensuring that all standard service procedure are adhered to and carried out in detail, correcting any deviation through constant on the job training, maintaining cleanliness, courtesy & quick efficiency on the part of all outlets staff. Ensure all staff are well- groomed, punctual according to schedule provided

Outlet Supervisor - Mariners Restaurant

- Star Cruises, Super Star Gemini / Star Pisces

- October. 01, 2007 to February. 24, 2011

Job description: - To assign staff to the various duties in a sensible and diligent way with maximum efficiency on providing service to the guest.

- To constant checking of the staff appearance, orderliness, cleanliness, and proper set-up of the outlet and its related areas Service Captain - Ocean Palace Restaurant

- Star Cruises, Super Star Gemini

- October. 16, 2005 to June. 25, 2006

Job description: - To rely information from Supervisor & Managers to the staff accurately to avoid any misunderstanding sand to ensure good communication and follow up on all relevant points All information are to be communicated to the staff during daily briefing.

Waiter - Ocean Palace Restaurant

- Star Cruises, Super Star Gemini

- December. 04, 2004 to November. 14, 2005

Waiter - Shang-palace Restaurant / Banquet waiter

- Makati Shangri-la / Mandarin Oriental Hotel

- February. 18, 2002 to October. 14, 2004

Trainings Attended:

Attend the training of Developing Managerial Skills in Star Cruises Star Pisces Consist of the Following:

Customers for Keeps

Time Management

Attend and completing the Developing Supervisory Skills in StarCruises Super Star Gemini Attend and completing the Developing Training Skills in Star Cruises Super Star Gemini Attend and completing the Training Assessment & Evaluation (T.A.E) Training Program Conducted in Star Cruises Super Star Libra

Personal information:

Date of Birth: November 12, 1980

Age: 39 years Old

Religion: Catholic

Height: 5’11

Weight: 80 kg

Educational Attainment:

College Level : P.M.I College Sta. Cruz Manila Philippines Course : B.S Marine Transportation

Character Reference:

Mr. John F. Valmonte

HR Manager

Hizon Catering Services

Assign in Manila Polo Club

Tel. no#8170951 Loc# 106

Ms. Eulani “ Lani” Hartmann

Fleet Manager

Star Cruises

Magsaysay Maritime Corporation

Tel. no# 526-88-88 Loc# 9635

Email:adhuyh@r.postjobfree.com

I certified that the information written in this RESUME Is truthful and accurate, and also willing to agree that any false Statement may be enough for my exclusion from your company. Herbert B. Ponce

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