Jose Alvarado
Cachi***@gmail
**** *** ***, *** ****, NY 646-***-****
Objective
To obtain a position that offers opportunity and challenge towards the growth in my career. I would also like to assist an organization with my experience in Administration and Customer Service.
WORK HISTORY:
10/2015- 2/19 E-commerce warehouse 1905 3rd Ave, New York
Manager
Received merchandise from a range of online vendors and sold it online.
Hired and trained Staff.
prepared weekly schedule and helped with any HR inquiries.
Ordered supplies for the the Warehouse.
Would work directly with the owner keeping him updated Either by phone or by email.
Created P.0. orders through Virtual Retail Plus and would ship out through Amazon seller central.
06/2009-07/2014 Forever 21 1540 Broadway, New York
Manager
Hired Staff and Developed their skills in customer service
Daily Planning to ensure the increase in sales revenue for 91,000 square feet location
Prepared the weekly schedule for a staff of over 600
Supervised the staff’s breaks and hourly sales goal.
Assisted with any HR inquiries the staff was facing
Answer customer questions about merchandise.
08/2007-06/2009 Club Monaco 160 5th Ave, New York
Visual Merchandiser
Executed merchandising by developing the look of the store.
Maintained the visual displays in the store windows and on the sales floor.
Took inventory and examined merchandise to identify items to be reordered or replenished
Ensured all merchandise was recorded manually by using computers
Advised employees on visual standards on the sales floor
Requisitioned merchandise from supplier’s based on available space
Advised employees on care and preservation of items received and stored
Answered customer questions about merchandise
01/2006-08/2007 Gap Inc 734 Lexington, New York
Operation Manager
Supervised store operations on a daily basis
Emailed Regional manager the overall profit and loss we encountered daily
Responsible for training new staff on the fundamental functions of a register
Daily counts of the stores petty cash safe
Took care of handing out employee payouts if when needed
Skills
Bilingual
Punctual and reliable employee who values work ethic and commitment
Proficient in Microsoft Word, Excel and Power point
Education
Berkley College Fashion Marketing 09/2006-12/2006
Academy of Environmental Science Diploma 09/2002-06/2006
REFERENCES AVAILABLE UPON REQUEST