Social Media Security

Scott M. Di Panni

**** ******* *** **. **** Valley, CA 93063 805-***-**** *******.*****@*****.***

EXPERIENCE

FLIGHT LEAD MIKE GARCIA CAMPAIGN DEC 2017 – MAR 2017

·Conducted door-to-door canvassing, participated in campaign events and maintained phone bank outreach

·Recruited, coordinated and coached volunteers on grassroot campaigns

·Coordinated distribution of campaign supplies, for events, and to volunteers

RESEARCH ANALYSIS INTERN NATIONAL DEFENSE UNIVERSITY JAN 2019 – MAY 2019

·Conducted advanced level research analysis on global security impacts of social media

·Developed thesis on the weaponization of content on social media

·Participated in editorial review panels to produce concise but comprehensive summaries of publications for dissension in an irregular warfare newsletter that is sent to 1000+ senior level military officials around the world

·Conducted technical edits of contributed chapters on forthcoming book on Western Hemisphere security

·Efforts directly contributing to institutional emphasis on 21st century “Hybrid” Threats and Challenges.

·Contributed to Young Professionals as a volunteer through technical management and active assistance for RCNSC and other high-ranking military official briefings.

·Coordinated and executed a five-point presentation to the faculty and staff of the College of International Security Affairs at NDU which directly resulted in academic courses offered at the institution

SENIOR CARE COORDINATOR ONE CALL CARE MANAGEMENT APR 2015 – OCT 2018

·Obtained and organized files, claims, referrals, prescriptions, and authorizations for worker’s compensation and auto accident patients

·Acted as main point of contact for clients; analyzed and evaluated customer complaints to identify and address root cause of problem to ensure successful resolution resulting in a verifiable reduction in patient wait times for appointments and compensation validation

·Served as a resource for agents by responding to inquiries or questions on coverage, claim status, and claim handling

·Processed high volume of customer inquiries while tending to physically and emotionally distressed patients

·Coordinated and facilitated patient diagnostic plans and procedures with insurance adjusters and medical providers

·Provided guidance and mentoring to less experienced Care Coordinators

·Maintained confidentiality and HIPPA compliance

CAMPAIGN OUTREACH KELLY FITZPATRICK-GONEZ CAMPAIGN FEB 2017 – MAR 2017

·Conducted door-to-door canvassing and phone bank outreach to diverse constituency groups

·Efforts resulted in a win for the seat of the Los Angeles Unified School District Board of Education

BARTENDER/WAITER/EXPO/COOK ROYS/P.F. CHANG’S/JOHNNY CARINOS FEB 2009 - OCT 2018

·Marketed certain dishes to customers to meet or exceed sales goals and timing standards

·Managed and maintained inventory, bar register, and balanced servers’ cash out with no financial discrepancies

EDUCATION

·CALIFORNIA STATE UNIVERSITY, NORTHRIDGE B.S. POLITICAL SCIENCE MAY 2019

·CSUN Political Science Student Association (PSSA)

·MOORPARK COLLEGE A.A. LIBERAL ARTS AUG 2018

·MOORPARK COLLEGE A.S. BEHAVIORAL AND SOCIAL SCIENCE/ DEC 2016

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