ARION POPE

**** * ******* ****,*******, FL ******

786-***-****

adhuq4@r.postjobfree.com

Summary

I am a Passionate, hard working, resilient Social worker college student looking to secure a position within the servicing industry which focuses on patients and client satisfaction while promoting continuous professional growth.

Professional Experience

Walmart Tallahassee, FL October 2019- July 2020

CAP 2 inventory associate

●Unload General Merchandise trucks and separate them onto different pallets according to each department.

●Greet and

●Stock merchandise onto shelves while facing all items to make the store more attractive for the customers.

●Operated manual and electric pallet jacks to move bulks of merchandise on to the sales floor for stocking

●Unload trucks in a specific time frame

●Sort products in the backroom

●Stock products on shelves

●Ensured aisles are neat and prepared in an orderly manner

Tallahassee Memorial Hospital Tallahassee, FL May 2018 - Current

Hearing screener

●Perform hearing test on newborns

●Faxing off billing & medical information

●Organize patient billing and medical records

●Handled patient records updated into EMS system

●Maintain office performing maintenance

Pediatric Associates of South Florida Homestead, FL May 2016 – August 2016 (internship)

Hearing and vision

●Assisted with patients

●Performed hearing and vision exams

●Assisted with doctor examination of patients

●Assisted in maintenance

Alorica Miami, FL May 10, 2017 – August 4,2017 (internship)

Customer service representative

●Responsible for performing basic secretarial duties including answering incoming calls.

●Organized and filed papers

●Handled confidential information

●Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns

●Maintains and updates customer information as necessary

●Resolve and de-escalate any issues

●Escalates calls to supervisor when necessary and appropriate

●Responds to requests for assistance and/or possible processing of credit card authorizations

●Tracks call-related information for auditing and reporting purposes

●Provides feedback reports on call issues related to downtime and/or training issues

●Upsells to customers as necessary

Richmond-Perrine Optimus Club Miami, FL June 2013 – Summer 2015

Assistant

●Responsible for performing basic secretarial duties including faxing, & answering incoming calls.

●Organized and filed papers

●Handled confidential information

●Tutoring adolescents in the community

●Volunteer work

●

Sears Miami, FL October 28,2015- January 1,2016

Cashier

●Assist customers with toy selection based upon specific age groups.

●Restocked merchandise when needed.

●Receive payment by cash, check, credit cards, vouchers, or automatic debits.

●Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

●Greet customers entering establishments.

Education

●Tallahassee community College, Tallahassee, FL (Jan. 2017 to present)

Major: Associate in Arts, General Transfer

Projected graduation : Summer 2020

●Homestead Senior High School, Miami, FL, (Aug. 2013 to June 2016)

●South Dade High school, Miami,FL ( Aug. 2012- June 2013)

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