Administrative Assistant Office

LINDA N. BIAS

Bronx, New York *****

Cell: 917-***-**** Email: *****@*********.***

OBLECTIVE

I am a highly motivated individual who seek a position as to further my knowledge and skills; utilizing intense understanding of providing and ensure the safety of people. I possess the ability to work well under pressure. I can also work successfully as part of a team or individually with little supervision. I demonstrated the ability to effectively communicate with individuals of all backgrounds. I am seeking to join an organization that demands excellence

PROFESSIONAL EXPERIENCE

Kings Harbor Multicare Center 04/2015 – 10/2020

Unit Coordinator – on Dementia Unit

Ensure patient lab work is completed daily.

Scan medical record and retrieve information in Med Force or/Sigma

Analyze permanent discharge medical records, communicate findings to appropriate discipline(s)

Transport patient medical records(s) information throughout the facility as needed.

Maintain inventory of supplies and equipment; orders supplies and requisitions repair and follow up.

Respond to call bells in a prompt and courteous manner to resolve patient’s needs.

Greet and direct patients and visitors and maintains good interpersonal relations with staff, resident and visitors

Provide excellent service and care to patients, customers and staff.

Answer, direct, relay and /or document all telephone calls to appropriate department, staff and/or resident in a professional manner.

Maintain confidentiality of resident related documentation according to HIPAA protocols.

Communicate schedule with RNM/designee when on units and when leaving unit for any reason.

Ensure correct alerts are present and accurate on medical record documentation (hard medical record, identification bands.) Prepare, replace and ensure supply of resident ID bands and resident stickers/labels.

Assist with gather all patients information needed for transport to hospital.

Thin, file and assemble medical record documentation according to applicable departmental guidelines/protocols.

Attend all Mandatory Classes. Demonstrates safety awareness and follow protocol for fire, disaster, infection control and other environments of care practices.

Performs any additional duties as required ONLY by Director RNM/LPN.

Administrative Assistant/Staffer

Perform in distributing policies and procedures for the Nursing Policy and Procedures Manuals

Cover staffing as required (check sick calls for all shifts, when required)

Maintain confidentiality of all resident’s information as per HIPPA guidelines

Distribution of mail and faxes for the Nursing Department

Preparation and distribution and monitoring of Nursing Department evaluations

Ordering of supplies

Pulling and distribution of payroll checks

Answer phones, check message and emails and follow up accordingly

Backup Office manager when out

Assist in following up with staff payroll corrections

Assist in acting as a liaison between VP Nursing, DNS and Staff

Assist in maintain roster and resident condition reports

Assist Director of Human Resources in setting up meeting for disciplinary actions and interviews.

Assist Staff Development with clerical duties

Allied Barton, Bronx, New York 02/2015 – 04/2015

Security Officer/Front Desk/Concierge

Continuously patrolled facility

Greet and provides general assistance to visitors and employees

Checked passes and credentials of persons seeking to enter the office and storage areas of property.

Ensures safety of the visitors and employees and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating and unusual activity.

Ensures that incidents reports, concern and other appropriate communication have been completed.

Maintains visitor sign in book, answer phones

Reported all incidents, accidents and medical emergencies to law enforcement.

Addicts Rehabilitation Center, New York, NY 09/2011 – 05/2014 Administrative Assistant

Responsible for administrative support involving confidential departmental and personnel related information such as payroll, salary tracking, performance appraisal, and attendance records.

Prepared reports and memorandums

Answered and directed all telephone and email inquiries.

Ensured client needs were handled efficiently with professionalism and poise.

Managed office supplies ensuring office equipment and computer systems were maintained and functional.

Maintained file records ensuring important documents were easily accessible.

Received, sorted, and distributed mail.

Mosholu Parkway Nursing & Rehabilitation, Bronx, New York 11/2010 – 06/2011

Office Assistant

Ensured monthly nursing schedule was completed and posted in a timely manner.

Replaced or rescheduled staffing when “call outs” occurred.

Scheduled appointments and transportation with appropriate physician/clinic.

Maintained verification files of licenses, certifications, and physicals for all RN’s, LPN’s and CNA’s.

Screened and assisted in orientation of newly hired RN’s, LPN’s and CNA’s.

Prepared Payroll for approval.

Managed incoming and outgoing correspondence and maintained contractor schedules.

Oversaw the maintenance and purchase of medical office supplies and equipment.

EDUCATION & TRAINING

NYS Security Guard License ID#100********

Borough of Manhattan Community College, New York

Proficient Microsoft Word/Excel and Outlook and SigmaCare

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