Office Assistant

Ghossi Alqafashat

************@*****.*** +966-********* www.linkedin.com/in/ghossi-alqafshat

Education

Oregon Institute of Technology, Klamath Falls, Oregon, USA Jun 2020 Bachelor of Science in Information Technology, concentrated in Cyber Security GPA: 3.49

Relevant Coursework: Project Management, Marketing, Business Research Methods, Database Programming, Network Security

Experience

Assistant Cashier Oregon Institute of Technology, Wilsonville, OR, USA Sep 2019-Mar 2020

• Managed a high-volume of students and workers’ inquiries regarding balances and fees and provided sensitive information in a timely manner.

• Processed customers’ transactions by collecting cash and checks then issued paper and online receipts.

• Recorded daily transactions using spreadsheet to assist management verify client’s balances. IT Help Desk, Knowledge Partner Information Technology, Dammam, KSA Jul 2019-Sep 2019

• Monitored the Network Operation for the organization.

• Helped the organization with managing different projects.

• Provided System Security and managed Information Assurance. Student Services, Oregon Institute of Technology, Wilsonville, OR, USA Jan 2018-Jun 2019

• Processed admission forms and resolved students’ inquiries received by phone and email.

• Performed daily administrative duties as assigned such as ordering office supplies, producing official documents and reconciling expense reports.

• Organized office calendar by scheduling students’ meetings with their educational advisors. Skills

Soft Skills:

• Teamwork Skills

• Communication Skills

• Project Management

• Customer Service

• Problem Solving

IT Skills:

• SQL Server Management Studio

• C#

• Microsoft Office

• Visio

Additional Information

Languages: Fluent English, Native Arabic

Honors: President’s List (Full 2017, Full 2019) and Dean’s List (Spring 2019, Winter 2020)

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