Administration
Resume:
CURRICULUM VITAE: ASIYA DU PLESSIS
Asiya Du Plessis
Homelite
Kimberley, 8301
**************@*****.***
My objective is to obtain a responsible position where I can help the organization grow in value utilizing my experience, capabilities, strong interpersonal skills, computer knowledge, organizational abilities and business experience in a team orientated environment. Essential Criteria
Developed intellectual and communication skills, to deal with staff members and professionals, clients.
Effective interpersonal and collaborative skills to liase with people at all levels.
Ability to work independently and in a team environment.
Extensive experience in the administrative and clerical field.
Strong ability to analyze and solve problems.
Excellent account balancing and numeracy skills.
Extensive skills in periodically accessing sensitive information required to perform job tasks.
Easily capture new roles and responsibilities.
Proficient in handling diverse tasks all together.
Ability to organize workloads in order to meet operational deadlines.
Exceptional ability to maintain confidentiality of records and information.
Implemented decisions and set valuable priorities to complete both urgent and long-term goals.
Maintain accuracy and efficiency in work flow.
Self-motivated, enthusiastic and cooperative.
Great ability to establish successful working relationships internally as well as externally.
Skilled in maintaining a better rapport with customers.
Uncommon ability to work extremely well under pressure and / or frequent interruptions.
Dealt with a diverse customer population.
Excellent communication skills
The ability to multi-task and problem solve whilst maintaining flexibility in response to changing requirements
Excellent time keeping
Ability to use own judgement& initiative
Experience of working in a fast paced organisation with ever changing needs
Recognise that customer satisfaction is a principle measure of any business
Expect to effect change and take ownership of your responsibilities
Ability to quickly gain an understanding of systems and processes
Uncommon ability to work well with public and effectively deal with angry, irate or disgruntled customers.
Ability to collaborate with various levels of management. I appreciate your taking time to consider me for the position. Look forward to hearing from you. Thanking you kindly.
ASIYA DU PLESSIS
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CURRICULUM VITAE: ASIYA DU PLESSIS
Personal Details
Surname : Du Plessis
First name : Asiya
Identity No : 851-***-**** 084
Gender : Female
Marital status : Single
Nationality : South African (Coloured)
Health : Excellent
Languages : English / Afrikaans
Drivers Licence : Code 08 (B)
Address : 15 Garrick Road, Homelite, Kimberley, 8301 Contact Numbers : 065-***-**** (Cell)
Email : **************@*****.***
Educational Qualification
Tshwane North College (Department of Education)
Matric Senior Certificate (Grade 12) Dec, 2007
Subjects
English (H.G) Afrikaans (H.G)
Accounting (SG) Economics (S.G)
Business Economics (SG) Mercantile Law (SG
Tertiary
Short Learning Programme: Bookkeeping, Dec, 2008{Rosebank College, Pretoria Campus, Pretorius Street}. Currently registered at Unisa for Higher Certificate: Accountancy
Practicing Workplace English – (Completed)
Financial Accounting 1 -- (Completed)
Perspectives on Accountancy (CAS1501) - (Completed)
Business Management – (Completed)
Commercial Law – (Completed)
Economics – (Completed)
Computer Skills
Microsoft: Word, Excel, PowerPoint, Access, Outlook, Publisher,
Persal / Persap / Polfin Internet and Email
Novell GroupWise BAS
Veza Route Planner Professional Debtshield
Ceres & APT K8 – Kerridge Commercial Systems
Professional Development Skills (Certificates)
Telephone Etiquette – Ees-Siyakha.
Key Competencies for Secretaries &Personal Assistants – Papillon Training.
Event Planning & Co-ordination – Papillon Training.
Effortless Document Managing & Filing - Papillon Training
Microsoft 2010 Basic (Word, Excel, PowerPoint) – JHJ Training
Modern Business Writing, Report Writing & Minute Taking - Crystal Business Solutions
MBA for Executive PA & Office Professional including Protocol & Diplomacy - Silverise Secretarial Service
Microsoft 2010 Intermediate (Word, Excel, PowerPoint) – JHJ Training
Basic Principles of BAS – National Treasury
Public Finance Management Act (NQF 5 – 5 Credits) - Southern Business School
Competent in Government Accounting – Prepare a Budget for use Public Sector Entity (NQF 5 – 15 Credits) – LeMark Training and Development (Awaiting Certificate) Memberships
SASPA (South Africa’s Secretary’s and PA’s Association)
OPSA (Association for Office Professionals of South Africa) Page 3 of 6
CURRICULUM VITAE: ASIYA DU PLESSIS
Employment History
Company : South African Police Service
Location : Head Office, Pretoria
Position held : Senior Accounting Clerk (01/12/2016 – 31/05/2020) Duties : Programs used - Persal / Persap and Polfin, Excel, Word,Outlook
IRP5 accumulations
Reconcile the SR0023 report from Persal and the Polfin Ledger {FBS}report
Capture and balance reports.
Compile journals on Ledger accounts.
Clearing and rectifying Ledger accounts
Enquiries on ledger accounts for amounts not reconciling.
Calculate tax on Monetary and National excellence awards awarded to SAPS employees.
Calculate tax on manually on Tax recon
Request and approve duplicate IRP5’s requests.
Manually issuing of IRP5’s
Distribute IRP5 certificates.
Issue EMP601 for cancelled IRP5 certificate for member’s to submit to SARS.
Handle tax enquiries received via telephone, e-mail, fax or walk-in.
Multi-tasked many general office duties including distributing telephone accounts within sub-section and monitoring payments and collecting receipts
Employee assistance Programme:Peer educator in the Finance division. Reference : DumisaniMahlangu / Colonel T Matlala
Tel : 012***-**** / 072-***-**** / 012-***-**** / 072-***-**** Email : **********@****.***.** / ************@****.***.** Company : Steel & Build City
Location : Pretoria, East Lynne
Position held : Expeditor (01/12/2014 – 07/12/2015) Duties : Program used- K8Kerridge Commercial Systems
Prepare purchase order list on excel for payments daily
Daily follow up on outstanding purchase order payments
Update purchase order payment list after payment & proof of payment emailed to Suppliers.
Prepare daily GRV list on excel.
Daily follow up with Suppliers regarding progress on delivery on all purchase orders.
Requesting of Invoices from Suppliers for all deliveries received
Verifying that pricing on Pro-forma and Invoices correspond.
Creating Inter Branch orders
Drawing reports from K8 system and export to excel: o Outstanding purchase order report&Supplier products report
Book in stock received from other branches
Authorising Purchase / Sales order for cashiers
Assist as cashier occasionally
Process sales orders
Reference : MrDriaanViljoen
Tel : 082-***-****
Company : Department of Rural Development & Land Reform Location : Pretoria Central, Andries Street
Position held : Office Assistant/ Travel Co-ordinator(Internal Audit) (01/08/2011 – 31/12/2013) Duties : Program used-Microsoft: Word, Excel, PowerPoint, Access, Outlook, Publisher Novell GroupWise / BAS / Veza Route Planner Professional Page 4 of 6
CURRICULUM VITAE: ASIYA DU PLESSIS
Manage a professional communication and reception environment for the Chief Director and staff.
Manage the administration and support services to the Chief Director.
Attend to all logistical arrangements for the Chief Directorate.
Process all incoming and outgoing correspondence by maintaining an electronic document tracking system.
Co-ordination of Chief Director’s diary on a daily basis and prioritisation of appointments
Inform Chief Director about changes on the diary.
Draft memos, letters, and reports from hand written notes or dictation.
Draft advanced typing work such as presentations on Power Point, Excel, and Word.
Arrange and co-ordinate all meetings for and on behalf of the Chief Directorate
Liaise with relevant role players on the arrangements of the meeting.
Administer calls on behalf of the Chief Director. Screen incoming calls.
Co-ordinate travel arrangements for DRD&LR, Chief Directorate: Internal Audit Staff.
Attending to all clients, visitors and staff of the Chief Director.
Obtaining inputs collate and compile progress reports, monthly and management reports.
Organising meetings, workshops, conferences and functions. As well as assisting with procurement of refreshments. Finalise details of meetings / workshops involving participant’s availability, securing location, menu choices, travel arrangements and material preparation, i.e. correspondence.
Remaining updated with prescripts, policies and procedures applicable to the office’s work terrain.
Preparing of Audit Committee files quarterly for all participants, internally and externally.
Collaborate with various levels of management to gather information or arrange meetings.
Devise and maintain extensive filing system electronically and manually.
Co-ordinate the short-listing and interviewing process between management and candidates; assist out-of-town candidates with travel arrangements.
Provide administrative support to Chief Director and staff including typing of documents; faxing and photocopying and filing and managing incoming and outgoing correspondence.
Supervising of the messenger / driver of the Chief Directorate. Position held : Senior Secretary (Internal Audit) (01/10/2007 – 31/07/2011) Duties : Program used-Microsoft: Word, Excel, PowerPoint, Access, Outlook, Publisher Novell GroupWise / BAS / Veza Route Planner Professional
Manage a professional communication and reception environment for the Senior Manager’s and staff.
Co-ordination of Senior Manager’s diary manually and electronically on a daily basis.
Arrange and co-ordinate all meetings for and on behalf of the Chief Directorate
Liaise with relevant role players on the arrangements of the meeting.
Administer calls on behalf of the Senior Manager’s. Screen incoming calls.
Co-ordinate travel arrangements for DRD&LR, Internal Audit Staff.
Assist with procurement of refreshments for meetings and workshops.
Monthly refreshment stock take and procurement for the Chief Directorate.
Attending to all clients, visitors and staff of the Senior Manager’s.
Preparing of Audit Committee files quarterly for all participants, internally and externally.
Deliver documents and manage attendance register of departmental personnel.
Collaborate with various levels of management to gather information or arrange meetings.
Devise and maintain extensive filing system electronically and manually.
Organize details of meetings / workshops involving participant’s availability, securing location, menu choices, travel arrangements and material preparation, i.e. correspondence.
Co-ordinate the short-listing and interviewing process between management and candidates; assist out-of-town candidates with travel arrangements.
Provide administrative support to Senior Manager’s and staff including typing of documents; faxing and photocopying and filing and managing incoming and outgoing correspondence.
Multi-tasked many general office duties including issuing and collecting of telephone accounts and departmental circulars.
Reference : Mr Xavier Jonkers
Tel : 012-***-****/ 071***-****
Email : ******.*******@*****.***.**
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CURRICULUM VITAE: ASIYA DU PLESSIS
Company : ELB Invorderings (Debt Collections)
Location : Elardus Park
Position held : Debtors and Administration Clerk
Duties : Program used - Debtshield
Confer with clients / debtors by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts and determine appropriate strategy.
Initiating repossession of merchandise that was not paid for.
Trace delinquent debtors to new addresses by enquiring at post offices, telephone companies, credit bureaus a, or through contacting employer, family, friends and neighbors.
Assisted in processing of data required to obtain an Emolument attachment (Garnish) order.
Forwarding Emolument attachment order to the Sheriff of the court in that jurisdiction to be served at employer.
Follow up with debtor’s employer to implement the garnish order.
Locate and notify debtors of delinquent accounts by mail and telephone in order to solicit payment.
Record payments received on debtors account.
Follow up on debtors accounts that have not received payment.
Initiating further legal action on behalf of company by faxing and posting of seven day letters for late or nonpayment.
Answer telephones, set up accounts, post or fax statements.
Preparation of monthly debtors’ statements and creditor’s payment schedules.
Perform miscellaneous job-related duties as assigned.
Calculate interest charges and reimbursable fees.
Maintain confidentiality of debtors handed over for collections.
Posted charges against debtors’ accounts. Receive payments and post to clients / debtors accounts.
Answered customer’s questions, and provided information on procedures.
Oversee accounts receivable and accounts payable to ensure accuracy of accounts.
Used Debtshield program for calculating and recording data.
Prepare and verify bank deposits to creditors.
Maintained up to date debtor’s files and numbers.
Dealt with debtors & creditors for account reconciliation.
Maintained the records of recovery made or required to be made.
Sent reminders to debtors or their employers to make payment on time.
Looked into complaints and remedied them precipitately.
Skilled in maintaining a better rapport with customers and providing customer service.
Maintained all inventory and cash transactions.
Monitored debtors account to ensure that payments were up to date.
Handled all incoming communication by telephone, fax and email. Employment duration : 01/07/2005- 30/05/2007
Reference : Phillip Barnard
Tel : 082-***-****
Company name : Electric Express
Location : Central Street, Pretoria Central
Type of company : Appliances Store
Position Held : Cashier; Credit Controller
Duties : Program used - Ceres & APT
Safe guarding of company money, by ensuring cash office and keys were not accessible and left un-attended.
Receive and receipt all cash, cheque and credit and debit card transactions in store environment.
Handled all transactions, both in person and via telephone.
Responsible for preparation of receipts for daily banking deposits with cash and cheques.
Prepare daily cash reports and balance the cash drawer and ensured that there was adequate change.
Reconcile cash, cheque and debit and credit card receipts daily.
Investigate and resolve any out of balance problems.
Used computerized systems (Ceres and APT) that involve distributing and accounting for funds. Page 6 of 6
CURRICULUM VITAE: ASIYA DU PLESSIS
Administer cash payments, expenses recording and petty cash reconciliation.
Reconcile bank statements, verify payments and post to appropriate accounts and issue receipts.
Issued receipts, refunds, credits, and change due to customers.
Performing opening / closing procedures ensuring that all tasks were completed accurately.
Handled credit controlling by following up on:
o Outstanding and non-payments accounts via telephone; fax and post. o Payments not received according to promise to pay (ptp) arrangements o Locating customers by contacting employers and references. o Referring overdue accounts to debt collectors.
o Issuing requests for repossession of merchandise. o Liaising with customers on payment arrangements. o Collection of bad debts written off.
Received and verified invoices and applications of goods and services.
Handled customer enquiries and resolved customer complaints as well as billing problems.
Perusal of credit applications, verification of customer information.
Capturing of credit applications and customer data.
Answered switchboard and transferred calls.
Assisted sales clerks with cash sales and credit applications.
Established and identified prices of goods.
Assisted stock clerk with receiving and recording of repairs. Employment duration : 28/12/2004- 30/06/2005
Reference : ChantelleSewpersad
Tel : 082***-****
Company name : Electric Express
Location : Pretorius Street, Pretoria Central
Type of company : Appliances Store
Position Held : Cashier; Credit Controller & Sales Clerk Duties : Program used- Ceres & APT
Counted and balanced cash drawer daily.
Safe guarding of company money, by ensuring cash office and keys were not accessible and left un-attended.
Handling all cash, cheque and credit and debit card transactions in store environment.
Handled all transactions, both in person and via telephone.
Responsible for daily bank deposits with cash and cheques.
Used computerized systems (Ceres and APT) that involve distributing and accounting for funds.
Kept track of petty cash accounts.
Issued receipts, refunds, credits, and change due to customers. Credit controlling which included following up on:
Outstanding and non-account payments via telephone fax and post.
Payments not received according to promise to pay (ptp) arrangements
Locating customers by contacting employers and references.
Maintained up to date inventory of invoice and banking files.
Capturing of customer data and creating proposals for sales deals.
Provided fast, effective and efficient customer service.
Handled customer enquiries and solved billing problems.
Answering switchboard and transferring calls.
Successfully managed standard volume sales.
Duration : 20/11/2002-22/04/2003
Reference : Mr. Ismail
Tel : (012-***-****
Contact this candidate