Richard Doan 408-***-****
**** ******** ** adhud4@r.postjobfree.com
San Jose, CA 95111
OBJECTIVE
A career as Hadoop Admin with opportunities for advancement
EDUCATION
B.S in Science (San Jose State University, San Jose, CA)
Telecommunication and Network Technology certificate (San Jose State University Professional)
Network Operating System Administration certificate (Computer Training Academy)
CCNA and CCNP proficiency certificates (Cisco Academy at Foothill College)
CCNA Security and Network Security proficiency certificates (Cisco Academy at Foothill College)
Penetrate Testing and Ethical Hacking Certificate of completion
AWS/Azure/GPC (Udemy)
Bigdata (Udemy)
CISSP certificate of completion
ISO 27001 certificate of compliance
Universal lab safety certificate of compliance
SKILLS
Cisco router, switches, and wireless installation, configuration, and troubleshooting
Bring up and maintain the clusters, integrate containers or VM architecture to maintain data center
Working knowledge data center and cloud infrastructure
Expertise with system administering, monitoring, and maintaining secure Linux HPC
Build infrastructure with with various brands Mellanox, Dell EMC, HP, and Cisco
Familiar with cloud computing and container technologies
Bigdata architect and data center solution
Experience various HPC such as HPE, SMC, IBM, Dell, Daytona, Cisco UCS
Cisco USC servers, VMware VSphere/ESXi/Client and Microsoft Hypervisor
Knowledge of Windows and Linux servers environment
Core components including AD, ARP, DNS, DHCP, WINS, FTP, HTTP, HTTPS, Telnet, and SSH
Knowledge of virtualization of servers, clustering, SAN’s and data replication techniques
Solid understanding of LAN and WAN technologies, protocols and inter-networking principles
EXPERIENCE
AMD Inc.
2485 Augustine Dr, Santa Clara, CA 95054
Systems Network Engineer (12/3/2019 – current)
Implemented, designed and configured network infrastructure with various network devices from Dell, HP, Mellanox, and Cisco
Deployed storage such as Pure storage, Cisco UCS, Dell storage array...
Managed network switches 1G, 10G, 25G, 100G, and 200G ports capacity
Managed multiple HPC clusters and Distributed file systems
Experienced working with large-scale data storage and compute clusters (HPC) infrastructure
Experienced working in and with on-premise and cloud-based (AWS and Azure) data-centers
Racked, cabled, and configured clusters for internal engineers and clients
Planned and carried out small and big projects daily, weekly, and future requirements
Troubleshooted HPC server’s components such as CPUs, GPUs, DIMMs, SSDs, and NVMes
Installed and configured various OS’s RHEL, Centos, Ubuntu, SUSE, Windows, and special requested
Documented inventory projects and collaborated with different teams across regions and countries
Interacted and supported with internal and external users
Built HPC servers or clusters and shipped to clients
Built and configured servers with different vendors such as Dell EMC series, Dell chassis, HPE DL series, SMC, Supermicro chassis, Cisco UCS series and Daytona
Swapped various HPC components CPU’s, DIMMs, SSDs, NVMe drives for various internal testing, prototype, benchmark, and performance
Upgraded firmware for various components
Maximized network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades
Managed and monitored HPC systems with software cluster management toll such Slurm, UCS manager, ansible...
Cisco Systems
3800 Zanker Rd, San Jose, CA 95134
Network Engineer (11/8/2017 – 11/27/2019)
Provided hardware and software Engineer support to operate broad range of servers, routers, switches, Nexus 5/9K, UCS servers, chassis, Fabric Interconnect (FI) and FEX
Implemented of new solutions and improving resilience of the current environment
Implemented and designed Cisco Nexus Data Center infrastructure with 9508 and 9396 series switches
Maximized network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades
Managed network infrastructure using 1G, 10G, 25G, 40G and variety of fiber optic cables
Reported network operational status by gathering, prioritizing information and managing projects
Did responsible for Nexus 9508, 9396, 93128, 3rd.4th generation of fabric interconnect and UCS server management
Did responsible for procurement and installation of hardware, Software, firmware upgrade, Windows servers, Linux servers, VMware, Cluster, Hadoop, and other IT infrastructure
Responded to Cisco Info-Sec security vulnerable, patched update for Windows, Linux and VMware servers, and upgraded new software versions
Implemented Big Data Architectures as solution for data centers using UCS servers, FIs, and network Spine and Leaf architecture
Tested network latency for various cloud and big-data application
Managed UCS Blade, chassis S3260, C480, C4200, C220M3, C220M4/M5, and C240M4/M5 cluster Servers using UCS Manager
Managed and replaced UCS components such as MLOM, M.2, CPU, GPU, power supply, PDU, SATA, Disks, MVNE, SSD, memory, fiber optic cables, sledges, battery, Raid card, fans…
Created proper Diagrams and Documentations for processes and procedures
Directly communicated with clients to resolve technical issues
Cisco Systems
560 McCarthy Blvd, Milpitas, CA 95035
CNE Team Lead (10/23/2017 – 11/7/2017)
Installed, maintained, and administered Linux, Windows, and VMware servers.
Collaborated setup Nexus 9K Pine and Leaf topology, FEX, UCS, ASIC, ACI and wireless controllers
Lead small team of network engineers
Coordinated Lab scans and clean up
Contributed to daily and weekly team meeting discussion
Trained new hires
Obtained a clear understanding project Case workflow
Assisted incoming and outgoing equipment inventory using tools RFID Tag, eITMS and VisiTrack
Solved problems
Tracking incoming and outgoing 3rd party inventory
Built out project
Documented customer builds and updated proper documentation
Cisco Systems
3700 Cisco way, San Jose, CA 95134
Global Lab Support /administrator (03/26/2015 – 5/31/2016)
Installed, maintained, and Administered Linux, Windows, and VMware servers
Performed daily tasks including configuring, maintaining, tuning and troubleshooting various routers
Installed, supported, and maintained routers, switches and servers in order to maintain testing infrastructure
Analyzed network characteristics such as traffic, connection time, transmission speeds
Supported test equipment Spirent and IXIA
Planned, designed, installed, implemented, supported, and maintain infrastructure equipment
Setup network topology follow customer requested
Supported CRS and NCS routers included FC, RP and LCC cards
Supported ASR9K and NCS routers included FC, RP and LCC cards
Managed and assisted in cables/optic cables/slices routing design, cabling and power recycler
Supported Cisco IOS, IOS NX and IOS RX versions
Supported global engineers and clients at different time zones
Documented network diagram, IP scheme, and operate procedures
Planned, carried, and involved various projects
Sanmina Corporation
2700 North First Street, San Jose, CA 95134
Network Engineer (7/16/2015 – 1/7/2016)
Performed planning, design, implementation, and operation of network infrastructure projects and participated in the specification of business requirements and implementation plans for technically advanced inter-networking solutions
Managed implementation of network infrastructure projects, from both technical and communication aspects
Reviewed network design for network security and other risks during course of projects. Served as a liaison to vendors and/or third-party providers as assigned
Provided on-site and remote technical assistance to other resources and to customers
Provide infrastructure design, implementation planning, deployment support, software strategy, system troubleshooting, performance engineering and optimization, maintenance strategy
Established networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
Maximized network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with other team on network optimization
Coordinated to install new switches and fiber optic cable in data center, MDF, and IDF around the campus and branches
Documented, created and modified network diagrams for data center, campus and branches.
Ran a project with different IT teams to install new VoIP phone system around the campus and branches
Installed UPS batteries units to different locations
Created change request for circuit maintenance following vendors announcement
Performed troubleshooting LAN/WAN network issues
Managed and monitored network devices, traffic, and backup configuration with Orion and SolarWinds
Optimized VPN tunnels with Silver Peak
Managed lab environment and E-waste broken equipment
Performed cables and AC/DC power management
Inspected and checked ordered network equipment
Logigear Corp. (2015 Pioneer Ct #B, San Mateo, CA 94403)
IT Global Network System Administrator (1/3/2011 – 3/28/2014)
Main technical supported for VIP, internal test engineer, sale and marketing departments
Globally supported, upgraded, configured network devices and data center servers
Documented network diagram, IP scheme, operate procedures, and comply with standards
Daily performed, monitored backup data using CA ArcServe, and maintain critical network applications and devices
Daily supported include DC, DHCP, DNS, print server, file servers, WSUS, SQL, FTP, Web, Exchange, VMware, MAC, Red hat, and Centos
Supported and configured IP phone Asterisk, phone server Elastix, and fax server
Enforced security policies and procedures, secured network with ASA and Sonic Wall firewall
Daily supported engineer applications and projects
Completely done new IP scheme and migrated Windows XP to Windows 7 timely manner
Monitored and diagnosed network and bandwidths using net flow, Colasoft Capsa 7, Nagios, Spiceworks, PRTG, and SolarWinds
Supported test engineers to create and install Ghost image for different OS’s
Purchased order hardware and software for IT, staffs, test engineer, and customers globally
Support vendors and customers requests and relate projects
Supported users based on priorities assigned in SysAid helpdesk ticket system
Setup, configured, troubleshoot, and upgraded firmware routers, switches layer 2, and layer 3
Managed, coordinated, guided, and trained IT helpdesk and desktop support staffs
Hope Services (30 Las Colinas Lane, San Jose, CA 95119)
Network Systems Administrator (6/24/2008 – 6/30/2010)
Supported for PC, laptop, printer, fax, phone, wireless, VPN, and Smartphone’s
Supported and troubleshoot back-office end-user systems in a Windows XP/2007, Windows servers 2003/2008, Exchange servers 2003/2007/2010
Configured, installed, and backup routers, switches, IP phones, and network equipment
Experienced with Cisco ASA and Juniper, VPN, MPLS, load balancing, QoS, NAC and IPS
Performed network architect, preventive maintenance, security issue, disaster recovery planning, scalability, and capacity planning
Performed daily backup, servers and network equipment maintenance, and firmware upgrade
Managed and updated Symantec End Point anti-virus for both servers and clients
Identified ongoing cost optimization, performance enhancement, and growth strategies
Managed SLA, documentation, diagrams, vendors contract, license renewals, and cross training
Network monitored using Net flow, Orion, Network performance FTRG, Cisco works, What’s up Gold, IP Monitor (Solarwinds), Wireshark sniffer, packets analysis, and networking tools
Deployed, configured and managed VoIP using Cisco United call manager and Unity
IT projects management, 29 sites infrastructure management DSL, Frame Relay, POTS, PRI, T1, Flex T1, MPLS, DS3, and OC-12, support environment about 1000 clients
CompTechS Foothill-De Anza Community College district (12345 El Monte Road, Los Altos Hills, CA 94022)
IT Technical assistant II (1/2008 – 6//2008)
Supported for PC, laptop, printer, fax, phone, wireless, VPN, and Smartphone’s
Supported and troubleshoot back-office end-user systems in a Windows XP/2007, Windows servers NT/2000/2003, Exchange servers 2000/2003/2007
Helpdesk tickets assigned priority, documented and resolved
Handled security, anti-virus updated, Barracuda spam filtered, and patch updated
Daily backed up and managed user accounts
Configurated and installated of hardware and software for new and existing platforms
Researched and evaluated new and emerging technologies
Maintained network infrastructure hardware including ongoing software/firmware patches or upgrades, and bandwidth analysis.
Paloma Café (1111 Story Rd #1003, San Jose, CA 95122)
General Manager (7/4/2003 – 12/31/2006)
Managed employee’s schedules, payrolls, policies, and job functions
Recruited, job trained, cross sale trained, and coordinated staffs
Performed quality control of raw food, processing, and serving dishes following standard procedures
Coordinated and solved plumbing, sewer, toilet, sinks, leaking, grease, roach, equipment, electricity, water, gas, injury, security, POS, and any problem arise
Worked with vendors to update delivery schedule, new develop menu, supply negotiation, identify product opportunities, and consultation
Set up equipment, floor, carpet, fire system, grease trap, dishwasher, and hood maintenance schedules
Directly involved with public relation, customer services, lost and found, food and drink issues, safety issues, health and hygiene issues, cleanliness, uniform, and professional image
Continuously improved quality, controlled cost and budget, promoted and marketed, planned and developed creative strategies, forecasted sale, and communicated of all details accomplishment of common goals
Golden Bay FCU (P.O Box 127, Moffett Field, CA 94035)
Network System Administrator (1.5 yrs)
Set up and administrated user accounts, groups, and resources
Handled security, anti-virus updated, spam filtered, and patch updated
Performed backups, preventive maintenance, and disaster recovery planning
Researched and evaluate new software and hardware products and components
Configured routers, switches, firewall, and BPX phone system
Conducted system checks and monitored of network health, stability, and up time