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Manager Assistant

Location:
Dubai, United Arab Emirates
Salary:
5000 to 7000
Posted:
November 16, 2020

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Resume:

HARISH SALIAN

Contact

Harish Salian

Al Barsha, Jumeirah Village Circle,

Dubai, UAE

+971*********

adhu6k@r.postjobfree.com

Additional Skills

• Ramco

• MS Office

• Micros

• Oracle

Professional Summary

Restaurant Manager with 16+ years of experience managing a high-quality and fast-paced five-star restaurant. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a rise in sales through upselling techniques. Looking to use my strong leadership skills and proven track record of assisting restaurants achieve new levels of profitability and efficiency for your establishment.

Work Experience

08/2012 to 07/2020

Atlantish the Palm, Dubai, UAE

Assistant Restaurant Manager (Outdoor)

• Organise work Schedules, Rotas, Shifs and Vacation Plan for Colleagues.

• Planning and coordinating menu

• Created new recipes to add to menu to increase options for customers.

• Organize work schedules, rotas, shifts and vacation plan for colleagues.

• Planning and coordinating menu.

• Maximizing all business opportunities to drive sales.

• Maintaining the high standards of quality control, hygiene and health safety.

• Prepare and coordinate the periodical performance review of the associates.

• Assisting OPS Manager with making of revenue report and budgeting.

• Part of team were achieved the highest ever score in Hygiene audit.

• Part of team were achieved the highest ever score in CES (Colleagues engagement survey).

• Implemented new beverage list & summer beverage packages.

• Implemented BBQ Buffet outdoors during UK Holidays.

• Estimating general expenses, food & beverage costs and leakage and submitting the P&L reports to higher

management.

• To ensure safe and sanitary food-handling practices, made sure all food preparation areas were cleaned and inspected.

• Provided regular preventative maintenance and repairs of facility and equipment to ensure good working condition.

• Assessed the need for customer service at different areas of the store and deployed teams of employees

accordingly.

• Supervised kitchen and staff to ensure safety and safe handling of all food.

• Navigates all sections of the restaurant and assists in areas which need more assistance

08/2008 to 02/2012

Atlantis the Palm, Dubai, UAE

Assistant Restaurant Manager (Kaleidoscope)

• Responsible for assisting in managing the day to day operation of the restaurant and for putting together a team of

great people who are committed to creating a welcoming environment for all customers.

• Follow all company and safety and security policies and procedures

• Assisting with the day to day running of the restaurant.

• Advising senior managers on staffing needs and personnel issues.

• Cultivating a positive working environment for all staff to work in

• Keeping accurate statistical information and records.

• Organize work schedules, rotas and shifts, also appointing contract staff when needed.

• Making sure that all employees reach their full potential through constant evaluation, coaching and training.

• Keeping food, beverage and labor costs under control.

• Supervising a team of 90 colleagues.

• Performing clerical and administrative duties to support senior managers.

• Increasing sales and customer service levels.

• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new

ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

• Providing guidance and direction to the associates, including setting

(Appraisals) and monitoring performance.

• Ensuring the Guest Voice Ratings in always on top for the F&B service.

• Lead the team were achieved the highest ever score in Guest satisfaction survey.

• Lead the team were achieved the highest ever score in Hygiene audit.

• Manipulating all theme nights and coming up with themes.

• Implemented new beverage list.

• Ensuring that all the associates adhere to the companies’ uniform and standards.

• Maintaining the high standards of quality control, hygiene and health safety.

• Prepare and coordinate the periodical performance review of the associates.

• Assisting Restaurant Manager with making of revenue report and budgeting

08/2002 to 03/2008

Kempinski Hotel, Ajman, UAE

Outlet Supervisor

• Allocating daily jobs and workloads and Training new team members.

• Increased employee’s morale by suggesting Employee of the Month contest, now a regular feature of the

restaurant.

• Acting as a resource for other staff members and Managing team performance and progress.

• Enforcing all company approved policies and procedures.

• Constantly looking for ways to improve processes.

• Monitoring the performance of junior staff and Completing team-related paperwork.

• Ordering of cutleries/crockeries & raising LPO for any new stock.

• Implementing new initiatives and making sure all staff understand them.

• Giving prompt and accurate information on individual staff member performance.

• Ensuring a clean, safe and friendly working environment.

• Ordering of stocks for day to day basis requirements.

• Ensure that all restaurant facilities are cleaned and properly stocked according to anticipated business volumes,

Handling all the beverages variances.

• Maintaining ISO standards in the outlet and giving necessary training to the colleagues.

01/2000 to 01/20002

Coral Beach Hotel, Ajman, UAE

F & B Captain

• Ensure order delivery to the table in a timely manner

• Ensure quantity, quality and accuracy of order

• Responsible for assisting restaurant manager & Supervisor for the whole food and beverage operations

• Taken corrective actions if necessary, to ensure standards are maintain

• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.

• Managed closing duties, including restocking items and reconciliation of the cash drawer

• Effectively used items in stock to decrease waste and profit loss.

• Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to

intoxicated guests.

Education

07/1987

Maharashra State Board of Higher Secondary Education, Mumbai, INDIA

• Book Keeping Accountancy Organization of commerce

• Co-Operation & Economics

05/2013

BFH, Safe Hand foodtech Consultants, TUV Middle East

• Basic Food & Hygiene training conducted.

• Completed HACCP Awareness training

10/2010

Bartending Course, The Chivas Academy

• Attended a Chivas regal Master Class hosted by Colin Scott, Chivas regal Master Blender

Languages

English — C2

Hindi — C2

Arabic — B2

References

FOOD & BAVERAGE DIRECTOR

Mr. Daniel Follett

Email adhu6k@r.postjobfree.com Mobile - +971-**-***-**** FOOD & BAVERAGE MANAGER

Mr.Naveen.Yousef

Email – adhu6k@r.postjobfree.com Mobile - +971-**-***-**** Powered by TCPDF (www.tcpdf.org)



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