Front Desk Manager

• Contact nr: 082-***-****

• Email address: *********.******@*****.***

CURRICULUM VITAE

Corrie du Preez

Cell nr 082-***-****

SURNAME : Du Preez

FULL NAMES : Cornelia (Corrie)

CELL PHONE NR : 082-*******

ADDRESS : 42 Hillstone, 365 Granite Crescent Monavoni, Centurion

DATE OF BIRTH : 18 May 1963

OWN TRANSPORT : Yes

LANGUAGES : Afrikaans, English

MARITAL STATUS : Single

ID NUMBER : 630***-**-**-***

EXPERTISE

• Professional Senior Travel Advisor / Consultant

• Amadeus, MS Office, Galileo and QuickTrav

• Secretarial Experience

PROFESSIONAL EXPERIENCE

XL GLENWOOD TRAVEL EAST (Menlyn Maine Square)

SENIOR TRAVEL ADVISOR

PERIOD OF EMPLOYMENT: 01 October 2016 – 31 October 2020 Senior Travel Advisor

We have temporarily been laid off due to the Corona Virus. DUTIES

All aspects of consultation and bookings mainly International Travel:

• Flights, Packages, Cruises, Travel Insurance, Rail, Car Rental, Tours and Hotel Accommodation.

• GDS: Amadeus, Invoicing: QuickTrav

• Client liaison and advise on full itineraries and information and advise on all travel aspects

• Marketing aspects to assist Managing Director and Client Liaison TOURVEST: AMERICAN EXPRESS CONCIERGE (Tourvest)

Travel Councellor: Tourvest Head Office Rivonia

PERIOD OF EMPLOYMENT

01 March 2015 to 30 September 2016

DUTIES

All aspects of International and Domestic travel for the American Express Card Holders and VIP Clients as well as with their Membership Rewards Points, Leisure and Corporate clients including flights, accommodation, transfers, hotels, Cruises, Rail, Packages and car rental. TOURVEST: AMERICAN EXPRESS CORPORATE (Tourvest)

Senior Travel Advisor

PERIOD OF EMPLOYMENT : 08 August 2014 to 28 February 2015 POSITION : Senior Travel Consultant – Rivonia

DUTIES

All aspects of Corporate Travel on Galileo and TravelIT and also on Amadeus on varies accounts in the American Express Department

PERIOD OF EMPLOYMENT: 01 March 2014 – 06 August 2014 Dedicated VIP Consultant: Momentum

DUTIES

All travel aspects for the VIP Travellers from Momentum and Metropolitan at the Momentum Head Office in Centurion, Domestic and International Travel 01 October 2014 – 28 February 2014

Was requested to assist at MULTIPLY with Domestic and International Travel Reservations (Momentum Centurion inhouse)

TOURVEST AMERICAN EXPRESS CONCIERGE (Tourvest)

TRAVEL COUNCELLOR: Tourvest Head Office Rivonia

PERIOD OF EMPLOYMENT: 01 September 2011 to 30 September 2014 DUTIES

All aspects of International and Domestic travel for the American Express Card Holders as well as with their Membership Rewards Points, Leisure and Corporate clients including flights, accommodation, transfers, hotels and car rental as well as packages. THB TRAVEL (Randburg

SENIOR TRAVEL CONSULTANT: Corporate

PERIOD OF EMPLOYMENT: 01 April 2011 – 31 August 2011 DUTIES

All aspects of International and Domestic Travel (Corporate and Leisure), reservations, ticketing, visas, (Galileo and Front desk)

REASON FOR LEAVING: Was offered a better career opportunity SURE PRO TRAVEL (Fourways)

SENIOR TRAVEL CONSULTANT: Leisure and Corporate

PERIOD OF EMPLOYMENT: 01 April 2007 – 31 March 2011 DUTIES

All aspects of International and Domestic Travel enquiries, reservations, visas, corporate and leisure - (Galileo and Front Desk). QuickTrav – invoicing REASON FOR LEAVING: Was offered a better career opportunity AMERICAN EXPRESS ARIVA TRAVEL (Randburg)

SENIOR TRAVEL CONSULTANT

PERIOD OF EMPLOYMENT: 01 November 2005 – 31 March 2007 DUTIES

All aspects of Corporate Travel and Leisure on Galileo REASONS FOR LEAVING : Was offered a better car

opportunity

LONEHILL TRAVEL

SENIOR TRAVEL CONSULTANT

PERIOD OF EMPLOYMENT: January 2004 – October 2005-10-04 DUTIES

Consulting: mainly corporate, international clients as well as leisure travel, domestic and international – all aspects for all travel needs for the corporate clients Quotations and confirmations, Visas

Itineraries on Front Desk

Managing the office when the Manager was away

Managing Petty Cash

Managing all correspondence with clients and all travel requirements Working mainly on Galileo, Focalpoint, Front Desk and Word

REASON FOR LEAVING : Office closure and retrenchment: October 2005 SURE MAKRO TRAVEL

SENIOR TRAVEL CONSULTANT

PERIOD OF EMPLOYMENT: February 2002 – December 2003 DUTIES

Consulting: mainly international, corporate and leisure travel and domestic travel – all aspects

Invoicing on QuickTrav, Visas

Quotations and confirmations done on Front Desk

Managing all correspondence with clients and all travel requirements Working on Galileo Focalpoint, Front Desk, Quick Trav, MS Word, Outlook Express REASON FOR LEAVING : Career decision offered at Lonehill Travel LEADING TRAVEL BUSINESS PLUS CITY CENTRE (Randburg) INTERMEDIATE TRAVEL CONSULTANT

PERIOD OF EMPLOYMENT: March 2001 – January 2002

DUTIES

International Corporate and Leisure consulting

Regional and domestic travel arrangements

All aspects of travel – mainly corporate

Typing all own correspondence, e-mails, itineraries on MS Word and Focalpoint E-mail Visas

Preparation of travel documents

Travel Insurance

Handling of all invoices

REASON FOR LEAVING : Company Closure: January 2002 (Retrenchment) HOLIDAY TRAVEL BUSINESS PLUS CITY CENTRE, Randburg INTERMEDIATE CONSULTANT

PERIOD OF EMPLOYMENT: 24 August 1998 – 26 October 2000 DUTIES

Consulting on international corporate & leisure travel, as well as regional & domestic, all aspects of travel (mainly corporate).

Typing all own correspondence, e-mail, itineraries on MS Word & Focalpoint e-mail Handling of all international visa requirements

Preparation of travel documents & travel

Travel Insurance

Handling of all invoices & balancing of files

REASON FOR LEAVING: Had 2 small children and stayed at home with children ANCHOR TRAVEL, Warner Beach

JUNIOR / INTERMEDIATE TRAVEL CONSULTANT

PERIOD OF EMPLOYMENT: 01 July 1996 – 31 July 1998

DUTIES

Domestic & Regional Consulting

Handling mainly corporate bookings (domestic & regional) Typing of all correspondence and international itineraries Assisting international consultants & liaise with airlines Handling of incoming mail, Refunds of air tickets, Reissues Domestic & Regional Leisure bookings (Mauritius, Seychelles, Maldives, Zimbabwe, etc) Handling of all corporate reservations

REASON FOR LEAVING : Transferred to Randburg in August 1998 Previously career experience:

COMPANY : TECHNIKON MANGOSUTHU (Umlazi)

PERIOD OF EMPLOYMENT: January 1989 – 30 November 1993 Secretary/Assistant Public Relations Officer

REASON FOR LEAVING : Maternity Leave

COMPANY : SASKO, Mobeni (Durban)

PERIOD OF EMPLOYMENT: 01 November 1987 – 31 March 1988 Public Relations and later Executive Secretary

COMPANY : Armscor Head Office (Pretoria)

PERIOD OF EMPLOYEMENT: 02 January 1984 – 30 September 1987 Assistant Public Relations Officer and later Senior Secretary REASON FOR LEAVING: Ex Husband was transferred to KwaZulu Natal (1987) SPECIAL AWARDS

Staff Member of the Month September 2006 (Ariva Travel) Most Calls taken: June 2012 (American Express Concierge) Managers Award: July 2012 (American Express Concierge) Most Calls taken: July 2012 (American Express Concierge) Customer Service: July 2012 (American Express Concierge) Team Player: August 2012 (American Express Concierge) Top Consultant: August 2012 (American Express Concierge) Top Consultant: September 2012 (American Express Concierge) Top Consultant: October 2012 (American Express Concierge) Most Calls taken: September 2012 (American Express Concierge) Most Improved Consultant: September 2012 (American Express Concierge) Customer Service: September 2012 (American Express Concierge) Top Consultant: American Express Concierge November 2012 Most Calls taken American Express Concierge: November 2012 Top Consultant American Express Concierge: November 2012 Top Consultant American Express Concierge: June 2013

Top Consultant American Express Concierge: July 2013 Top Consultant American Express Concierge: August 2013 American Express Concierge Consultant of the Year 2013 Top Consultant Concierge: January 2016

TNW News Winner “The Naked Agent”: Adventure Tourism: 25 October 2017 EDUCATION

HIGH SCHOOL: 1981 Hoërskool Wonderboom, Pretoria

Grade 12 / Matriculation with 2 distinctions in Typing and History Completed Subjects: Afrikaans, English, History, German (Distinction), Typing (Distinction) and Georgraphy

TECHNIKON PRETORIA 1984 Completed

National Diploma in Public Relations

Main subjects: Communication Science III and Public Relations III LANGUAGES

Afrikaans and English

(German at School, French in my Second Year at Technikon Pretoria) COURSES / WORKSHOPS / CONFERENCES

1996, Galileo Course (Durban: SAA)

1998, Focalpoint & Internet Course

1999, Focalpoint Advanced Course & Core Ticketing

2000, Amadeus Course (Johannesburg)

2001, Amadeus Cars & Hotels (Johannesburg)

2001, VusaCollege Course (all aspects on the USA: Highlights, Fares, Visa Requirements, Disney World, Travel Insurance, Statistics, etc).

2009, Galileo Desktop 2.1 Course – Galileo Johannesburg 2011, Amadeus Introduction Course (Amadeus Johannesburg) 2011, American Express Concierge Course (Tourvest, Rivonia) 2012, Business with Charm and Savvy (Tourvest, Rivonia) 2012, Amadeus Reissue (Tourvest, Rivonia)

2013, Sabre (Tourvest, Rivonia)

2013, SAM (Amadeus), Tourvest, Rivonia

2013, Management Control

2014, Time Management Course (Tourvest, Rivonia)

2014, Global Fares (Galileo)

2014, Expert Re-issues (Galileo)

2014, 01 – 05 December: Amadeus Conversion (Bryanston): 98% passing rate TRAVEL EDUCATIONALS

Mauritius (1996) – Beachcomber Tours

Zimbabwe (1997) – The Inside Edge (Victoria Falls, Hwange) Seychelles (2000) – Holiday Tours

Malaysia (2002) – Traveller’s Choice (Kuala Lumpur, Penang, Langkawi) New Orleans & Atlanta (2003) – Travel Vision

Disney World (2004) – SAA

Mauritius (February 2012) – Beachcomber Tours Cape Town (July 2014) – Protea Hotels and Mango

Mauritius Starwood Hotels (March 2016) – VIP Educational Seychelles Thompsons Holidays (November 2018

ALSO TRAVELLED to:

Malawi, Hong Kong 2002, Dubai, Victoria Falls - Zambia 4 nights Cruise on board the MSC MELODY to Maputo and Portuguese Island (April 2009) 4 nights Cruise on board the MSC SINFONIA to Maputo and Barra Lodge (March 2010) REFERENCES:

Mrs Nadine Clarke : Former General Manager: Holiday Travel Randburg Cell nr 082-***-****

Mr Jacques Louw: Travel Consultant (previous my Team Leader at Tourvest Travel Services) Rivonia

Cell nr 082-***-****

Mr William Robertson : Previous Operations Manager: American Express Concierge)

Cell nr 060-***-****

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