CHIKA EZERIE
BUSINESS MANAGEMENT ADMINISTRATION SALES CUSTOMER SERVICE
PROFESSIONAL SUMMARY
1. Reduced budgets by 3% while focusing on improving business services and operations. Oversaw the day-to-day business operations/functionality. 2. Increased employee efficiency and reduced labor costs by 3%. 3. Provided strong relationships with high-net-worth customers for prospects. 4. Provided support for the human resources on (selection, coaching, recruiting and orientation). Implemented marketing programs to boost business sales. 5. Maximized profits through the implementation of cost control, inventory, and staff scheduling.
1. Oversee the formulation and production of skincare products and manage the day-to-day operations, activities, and resources. 2. Implemented business sales strategies that drive sales by 15% through the utilization of marketing promotions (campaigns, telemarketing, advertising). 3. Implement business strategies to improve business performance and productivity while managing a team of 5+ and see to their delivery.. 4. identify new business opportunities that grew business by 10% in Dec 2019 5. Establish business goals and objectives, and manage budgets, inventory/ office supply while assisting with the recruitment (hiring and selection).
Performance-driven personnel offering 4 years of office administrative and educational experience. proactively increases students' performance by 85% and reduced scheduling errors by 35%.
Ability to oversee day-to-day business operations, office administration, sales, marketing operations, and business development, with strong multi- tasking skills, problem-solving, leadership, analytical, and communications.
Highly dedicated to continuous business improvements and focusing on enhancing sales and revenue and streamlining business operations. ACHIEVEMENTS
CONTACTS
EDUCATION
Ikorodu, Lagos State.
+234 80 8802 8695
***********@*****.***
B.Sc - English Language
University of Lagos..
2017.
Senior School Certificate
Seatos College.
2011.
CORE STRENGTHS
Business Management
Office Administration
Business Development
Sales Management
Financial Management
Business Operations
Procurement and Supply
Research, Ticketing
Marketing and Sales Strategies
Digital Communications
B.Sc.
Business Manager Apr 2019 - Date.
Lania Body Shop, Ikorodu, Lagos State.
General Manager Jan - June 2020.
Jamrike’s Enterprise, Sangotedo, Lagos State.
PROFICIENCY
Leadership
Planning
Customer Service
Ms Office
Organizing
Problem Solving
Critical Thinking
Team Development
Analytical
Time Management
Adaptability
PROFESSIONAL SKILLS
• Strong interpersonal and communication (both verbal and written) skills and the ability to effectively work within a diverse workforce.
• Profound research, writing, and editing skills with attention to detail.
• Excellent organizational, interpersonal, communication, and administrative skills
• Effective organizational skills, with demonstrated attention to detail and a proven ability to handle multiple priorities.
• Strong leadership, facilitation, coaching, and mentoring skills
• Excellent written and oral communication with strong problem-solving skills WORK EXPERIENCE
Researcher May 2018 - Apr 2019.
Lagos State Ministry of Tourism; Council for Art and Culture. 1. Conducted and supported the development and research efforts. 2. Fully modified, and planned research techniques, procedures, and tests. 3. Proactively conducted meticulous research that identified answer multifaceted questions and information.
INTERNSHIP
Sales Representative Phillips Consulting. May - June 2016. TRAINING/CERTIFICATES
Aesthetician Nesvilla Aesthetic School. 2019.
Airline Ticketing and Reservations Aeroport college of Aviation. 2018.