Ravi Juneja, M.B.A

***–***–****

adhu1s@r.postjobfree.com

SOFTWARE ENGINEERING EXECUTIVE

Leveraging technical expertise in product design with steady leadership of engineering teams.

Comprehensive background and in-depth experience in all facets of project lifecycle, strategy development, team composition, development production, and quality assurance analysis. Led individuals, Functioned and development next generation 15+both years onsite of new product in and Java products, offshore. environment design. continuous with and involvement sustainable in engineering, enterprise architecture, lead, and QA applications, teams / Display solid leadership, technical, communication, and interpersonal skills that result in high- pressured, challenging, deadline-driven, and innovative project completion. Design and Find superior Administer motivate, architect solutions and client and deliver department teams retain to responsiveness complex on to top strategic advance / software team problems, / budgets; objectives evolution customer engineering collaborate negotiate and by service. building, completion talent. effectively contracts developing, of with multiple / vendor PMO and critical pricing; / directing executive projects. and software teams, recruit, and engineer develop, provide PROFESSIONAL EXPERIENCE

Director, Interactions. Provider of Software Intelligent • Franklin, (Platform) Virtual MA Assistant Engineering by providing human-like conversations using Artificial 2019–Present Intelligence. Interactions handles calls most critical business applications for Fortune 500 customers with over billion customer transactions annually.

Significant Management and Technical Accomplishments

● Leveraged variety of technologies, Java, J2EE, Python, Groovy, ActiveMQ, AWS, PostgreSQL,

● Jenkins, Brought Ansible on board and to revitalize Docker. the platform team at Interactions, a global software company delivering

● Intelligent Explored the Virtual team Assistant dynamics, using culture conversational & collaboration, AI. and built multiple agile teams to deliver high

● quality Streamlined software. agile processes and improving efficiencies by making teams accountable and fostering

● organizational Provide strategic communication. guidance to business and IT teams and participate in backlog grooming and feedback

● ● sessions. Manage Mentor and Dev, coach QA, subordinate DevOps and employees Architect teams to both with improve staff of overall 19 employees department across performance 3 global locations. and for succession planning, promoted a lead to a Manager's position.

● Lead the engineering team in planning and delivering all product release efforts including major

● releases, Oversee the minor evaluation, releases, deployment and patches and administration of around 32 deployed artifacts within the

● ● corporation Establish Lead the vendor and spanning maintain selection across strategic and multiple negotiation relationships data centers process with in to key US find stakeholders and external EU (AWS) tools and and the professional IT organization. services

● needed Experienced for supporting in JIRA administration, platforms. Updated JIRA workflows to successfully obtain key metrics. Sr. Fresenius Provider Manager, of Medical products Software and Care. therapies Development • Lexington, for the MA dialysis treatment of patients with chronic kidney failure and 2016–2019 extracorporeal therapies for organ support.

Managed Managed JIRA CI/CD administration using Jenkins, team. Bit Bucket, Ansible. Significant Management and Technical Accomplishments

● ● ● Leveraged Hibernate, Led Led the multiple development variety HTML5, software of AngularJS, technologies, of releases new product JBoss with platforms, new EAP, Total features Openshift Access and applications and Care and improvements using FHIR. Java, that AngularJS, include, of Charting Java, Spring Spring Applications. boot, boot, Oracle. DIRECTOR, Exa, Provider Corporation. of simulation SOFTWARE • Burlington, driven DEVELOPMENT design MA products and solutions to enable leading manufacturers use 2014–2016 fluid flow, heat transfer and acoustic simulation solutions to optimize performance of their products, reduce product development costs and Significant improve efficiency Management of their design and Technical and engineering Accomplishments processes.

● ● ● ● Leveraged Spring, Led Implemented Led the multiple Hibernate, development variety software agile of HTML5, process technologies, of releases new AngularJS, using UI with design. JIRA platforms, new MySQL, agile. features and Apache applications and tomcat, improvements. Jenkins that include and LINUX. Grails, Groovy, Java, DIRECTOR, Loftware, Provider of Inc. enterprise SOFTWARE • Portsmouth, labeling DEVELOPMENT NH software, integrating SAP, Oracle®, and other applications to produce 2008–2014 barcode Challenge labels, and opportunity documents, and are to RFID manage smart new tags software across supply product chains. development, product support, and UI / backend developers from in U. a mix S. and of offshore India. and onshore development teams. Includes recruiting and managing Significant Management and Technical Accomplishments

● Leveraged Spring, Hibernate, variety of Flex, technologies, web services, platforms, BlazeDS, and AJAX, applications XML, ActiveMQ, that include Oracle, Java, SQLServer, JavaScript, J2EE,

● ● ● ● ● ● PostGreSQL, Led / Orchestrated printing Fashioned new Collaborated concept, Created framework Championed negotiations Hibernate development product framework using load product for and Windows, and offshore with with release balancing, JSPs, testing Oracle agreements. of architecture, leads versions AJAX, standards next of development UI Linux, as Loftware and failover, generation and web database. for architect WS, HP, for services, defining release remote Web and significantly testing program, product on AIX. Access, containing SOA, test printing communication web-cases, and with including web-based reducing caching over RIA feature surfaces, based UIs UI Internet, vendor QA and protocol using / product enhancements security costs and implemented selection Flex and touch and for enabling service. / job product UI J2EE points / to and data and for test backend, browser-price for bug delivery backend source automation QA fixes. / contract services, testing. based decoupling. times. and Delivered Spring SOFTWARE Granite Servicer Administered of State college DEVELOPMENT multicultural Management student loans. software & MANAGER Resources development • Concord, 2004–2008 teams NH to optimize full range of core products. Conceived implementation capacity plans. plans, Supervised tracked project 14 direct execution, reports that managed supported changes, software and prepared development, / delivered DBA, and business ● ● ● Furnished completion Established resulting Drove feature development multiple of in future research, of improved incident IT Significant analysts. project website projects. analysis, triage resolution releases with Management process and national related times. recommendations that credit to Process prescreened and student Technical reporting adopted loan based incidents claim agency, Accomplishments as on departmental origination Agile by yielding software principles instant by practice. development mapping to credit improve application decision analysts,

● ● and Accelerated Instituted content scores. management agency-real-time wide system. loan enterprise application content submission management process, strategy generating employing $1B+ internal in loans. wiki / SENIOR Kingway Wholesale SOFTWARE LK MTMS Global – Management SOFTWARE Material material Manufacturing ENGINEER handling Handling ENGINEER Total Systems Manufacturing equipment Company Ltd. company. • (BEC) Exeter, system • Blackburn, NH – An information UK and system Delhi, for India manufacturing companies. 1997–2004 1994–1997 EDUCATION

M.B.A • Southern M.S. Computer New Certified Hampshire Science Scrum University, Master • Delhi, India Manchester, NH