Software QA and IT Automation
Resume:
HUGH HSIU-SHENG WU
PERSONAL DETAILS
Contact Details
Taiwan/Australian Citizen
Mobile +61-451-***-***
Email *******@*****.***
LinkedIn http://www.linkedin.com/in/r1031
CAREER PROFILE
I am a self-motivated and bi-lingual professional with sound Logistics, warehouse operation, IT helpdesk, Software Development, and Software Quality
Assurance experience. Experience goes through
areas such as ERP, CRM, project management,
customer service, order procurement, stock
management, freight following, team management,
MES, software testing, SAS data analysis, SQL, Linux management, and Info. System development
process.
Toll SCOTI Star award winner with over 6 years’
experience in warehouse operation and management
in Australia. Successfully coordinated with
headquarters colleagues to sign new freight carrier which reduces 40% of shipment cost. Increased 21%
of warehouse capacity by re-configuring storage
racking. Helped Jerome Rault Media to lunch first app on Apple Store by detecting, tracking, and validating bugs within 3 months internship. Successfully solved Luxgen vehicle Android integrated system defects
caused by a circuit board wiring with R&D team.
QUALIFICATIONS
2020 – Current
University of Technology Sydney / Online Course
Master of Business Analytics
2018 – Current
La Trobe University / Online Course
Bachelor of Applied IT, major in Software Engineering 2008 – 2010
Queensland University of Technology
Master of IT Advanced, major in Network
Management
1997 – 2001
Chung Yuan Christian University, Taiwan
Bachelor of Science, major in Psychology
KEY SKILLS
Technical Expertise
Solid knowledge regarding network management,
operation, and software development such as Linux
system operation, Cisco stuff. Sound skills in
C#/Java/Python development, VMWare operation,
Web development (HTML, JavaScript, XML),
Database operation, and SQL from academic
background while currently studying Bachelor of
Applied IT online.
While working in Taiwan, I built up abundant of
experience in Software development and Software
Quality Assurance. Also, I accumulated Level1 IT
Support experience such as Windows account
setting, restore system, email account setting,
network setting, AD account setting, etc.
Project and Operation Management
Good organisation skill in terms of cross-functional team management, KPI developing and budget
planning, tasks scheduling, stock management, and
client requirements analysis.
Efficient operation experience in leading team
members meet deadlines, internal and external
stakeholders' communication, prioritising and sorting tasks, customer service, and customer project
presentation.
Decision Making and Problem Solving
Gained excellent decision making and problem-
solving abilities through leading a team in military and warehouse, delivering service to a customer,
warehouse management, software project
development and testing.
Leadership and Communication
Obtained effective communication and interpersonal skills to work collaboratively with various
stakeholders and able to work autonomously and as
part of a team from experience in military service, software developing, and warehouse team
management.
HUGH HSIU-SHENG WU
2 P a g e
PROFESSIONAL EXPERIENCE
Self Employed, Australia
Freelance Software Tester & Independent contractor Nov 2017 – Present
Responsibilities
Self-learned Python, Java, JavaScript, HTML, SAS, SQL, Git, Puppet, Oracle ERP, CRM, Linux bash from university, online courses, or workplaces
Oversee projects to deliver test projects on time
Carry out project analysis, define functional requirements
Execute manual integration functional test, user experience and exploratory test
Write test plans and test cases
Htc, Taiwan
Senior Software Quality Assurance Engineer
Apr 2011 – Apr 2012
Responsibilities
Wrote project plans and reports and presented to project teams
Conducted manual functional tests and automation non-functional tests
Acted as test project leader to liaised with the R&D team to find and verify defects
Maintained and revised varied mobile app test cases
Mentored the Junior Engineer
Chung Yuan Christian University, Taiwan
Computer System Administrator
Mar 2005 – Jul 2007
Responsibilities
Organised and maintained faculty, Law School library, academic and administrative staffs’ IT facilities, and network connection
Provided Level1 IT-helpdesk support to Law School members including operation system setup, software update, account setting, network connection configuration, system backup, system restoration, and ad- hoc troubleshooting issues such as email setting, DNS, print server setup Unicom System Engineering Corporation, Taiwan
Software Engineer
Nov 2003 – Mar 2005
Responsibilities
Analysed and developed customised manufacturing execution system
Liaised with internal and external stakeholders to do system analysis, and present projects content to clients aligned with best practice
Utilised VB6, C# and SQL database to build clients' manufacturing execution system Taiwanese Defence Force, Taiwan
Army Office IT Administrator
Aug 2001 – Apr 2003
Responsibilities
Executed deputy officer's duty to oversee dozens of thousand dollars office budget
Governed office IT facilities such as network configuration, operation system installation, and issue fixing
Documenting office records and files
CERTIFICATIONS / TRAINING
Six Sigma Yellow Belt
SCRUM Fundamentals Certified
ISTQB Certified Tester Foundation Level
PRINCE2 Foundation Certificate
REFEREES
Available upon request
Contact this candidate