HUGH HSIU-SHENG WU

* * * * *

PERSONAL DETAILS

Contact Details

Taiwan/Australian Citizen

Mobile +61-451-***-***

Email adhu17@r.postjobfree.com

LinkedIn http://www.linkedin.com/in/r1031

CAREER PROFILE

I am a self-motivated and bi-lingual professional with sound Logistics, warehouse operation, IT helpdesk, Software Development, and Software Quality

Assurance experience. Experience goes through

areas such as ERP, CRM, project management,

customer service, order procurement, stock

management, freight following, team management,

MES, software testing, SAS data analysis, SQL, Linux management, and Info. System development

process.

Toll SCOTI Star award winner with over 6 years’

experience in warehouse operation and management

in Australia. Successfully coordinated with

headquarters colleagues to sign new freight carrier which reduces 40% of shipment cost. Increased 21%

of warehouse capacity by re-configuring storage

racking. Helped Jerome Rault Media to lunch first app on Apple Store by detecting, tracking, and validating bugs within 3 months internship. Successfully solved Luxgen vehicle Android integrated system defects

caused by a circuit board wiring with R&D team.

QUALIFICATIONS

2020 – Current

University of Technology Sydney / Online Course

Master of Business Analytics

2018 – Current

La Trobe University / Online Course

Bachelor of Applied IT, major in Software Engineering 2008 – 2010

Queensland University of Technology

Master of IT Advanced, major in Network

Management

1997 – 2001

Chung Yuan Christian University, Taiwan

Bachelor of Science, major in Psychology

KEY SKILLS

Technical Expertise

Solid knowledge regarding network management,

operation, and software development such as Linux

system operation, Cisco stuff. Sound skills in

C#/Java/Python development, VMWare operation,

Web development (HTML, JavaScript, XML),

Database operation, and SQL from academic

background while currently studying Bachelor of

Applied IT online.

While working in Taiwan, I built up abundant of

experience in Software development and Software

Quality Assurance. Also, I accumulated Level1 IT

Support experience such as Windows account

setting, restore system, email account setting,

network setting, AD account setting, etc.

Project and Operation Management

Good organisation skill in terms of cross-functional team management, KPI developing and budget

planning, tasks scheduling, stock management, and

client requirements analysis.

Efficient operation experience in leading team

members meet deadlines, internal and external

stakeholders' communication, prioritising and sorting tasks, customer service, and customer project

presentation.

Decision Making and Problem Solving

Gained excellent decision making and problem-

solving abilities through leading a team in military and warehouse, delivering service to a customer,

warehouse management, software project

development and testing.

Leadership and Communication

Obtained effective communication and interpersonal skills to work collaboratively with various

stakeholders and able to work autonomously and as

part of a team from experience in military service, software developing, and warehouse team

management.

HUGH HSIU-SHENG WU

2 P a g e

PROFESSIONAL EXPERIENCE

Self Employed, Australia

Freelance Software Tester & Independent contractor Nov 2017 – Present

Responsibilities

Self-learned Python, Java, JavaScript, HTML, SAS, SQL, Git, Puppet, Oracle ERP, CRM, Linux bash from university, online courses, or workplaces

Oversee projects to deliver test projects on time

Carry out project analysis, define functional requirements

Execute manual integration functional test, user experience and exploratory test

Write test plans and test cases

Htc, Taiwan

Senior Software Quality Assurance Engineer

Apr 2011 – Apr 2012

Responsibilities

Wrote project plans and reports and presented to project teams

Conducted manual functional tests and automation non-functional tests

Acted as test project leader to liaised with the R&D team to find and verify defects

Maintained and revised varied mobile app test cases

Mentored the Junior Engineer

Chung Yuan Christian University, Taiwan

Computer System Administrator

Mar 2005 – Jul 2007

Responsibilities

Organised and maintained faculty, Law School library, academic and administrative staffs’ IT facilities, and network connection

Provided Level1 IT-helpdesk support to Law School members including operation system setup, software update, account setting, network connection configuration, system backup, system restoration, and ad- hoc troubleshooting issues such as email setting, DNS, print server setup Unicom System Engineering Corporation, Taiwan

Software Engineer

Nov 2003 – Mar 2005

Responsibilities

Analysed and developed customised manufacturing execution system

Liaised with internal and external stakeholders to do system analysis, and present projects content to clients aligned with best practice

Utilised VB6, C# and SQL database to build clients' manufacturing execution system Taiwanese Defence Force, Taiwan

Army Office IT Administrator

Aug 2001 – Apr 2003

Responsibilities

Executed deputy officer's duty to oversee dozens of thousand dollars office budget

Governed office IT facilities such as network configuration, operation system installation, and issue fixing

Documenting office records and files

CERTIFICATIONS / TRAINING

Six Sigma Yellow Belt

SCRUM Fundamentals Certified

ISTQB Certified Tester Foundation Level

PRINCE2 Foundation Certificate

REFEREES

Available upon request

Contact this candidate