Business Solutions Manager

CAMERON WEST

******@******.***.*** • 517-***-**** • Durham, NC

PROFESSIONAL SUMMARY

Enthusiastic young professional offering 3+ years of diversified skill sets in business operations, processes, and effective growth strategies. Specializing in business to business relationships, CRM management, and development with small businesses. Exceptional leadership, team-building, and communication capabilities. EDUCATION

DUKE UNIVERSITY, THE FUQUA SCHOOL OF BUSINESS

Master of Management Studies

Accelerated program focused on the fundamentals of business (Economics, Strategy, Accounting, etc.). Case-based learning done in teams using materials from class. Durham, NC

2019-2020

NORTHERN MICHIGAN UNIVERSITY

Bachelor of Economics, Statistics Minor

Member of 2014 Wildcat Football Team.

Marquette, MI

2014-2018

EXPERIENCE

PRM FILTRATION

Original Equipment Manager, Specializing in Environmental Remediation Business Solutions Manager

• Collaborated with every division and department head to uncover the main problem points that need to be resolved. From there, executed the tools and knowledge obtained from Duke’s Master of Management to develop an actionable plan for implementing new Enterprise Resource Planning (ERP) software system.

• Displayed initiative by researching several providers, scheduling meetings, creating professional business to business relationships, gathering information about PRM and potential providers, consolidated information, responded to emails very quickly, and managed various other tasks simultaneously.

• Researched and found a new data provider for our Telemetry services. Conducted a side-by-side pricing comparison, built great business to business relationships with several potential new partners, gained confidence from co-workers. This transference of providers saved PRM roughly $1,000 a month. Durham, NC

2020-Present

RIVER VALLEY BANK

Family-Owned bank serving local businesses and individuals in Northern Michigan and Wisconsin. Financial Specialist Intern

• Showcased time management skills and attention to detail by quickly learning to utilize customer management system and securing error-proof transactions, enhancing customer experience.

• Earned the trust of ~60 customers through daily verbal and written communications in order to provide timely solutions for banking transactions and services.

• Partnered with co-workers to identify problems and generate solutions in a fast-paced environment in order to quickly meet customer needs.

Marquette, MI

Summer 2018

NORTHWESTERN MUTUAL

Targeted young families and high net worth individuals. Financial Advisor Intern

• Partnered with Northwestern Mutual (NM) to start a financial business from scratch by executing a plan which included personally calling 40 new or potential clients daily, setting meetings and discussing personal financial goals, attending after work networking events, connecting with some of Lansing’s most well-known individuals, and managing time effectively.

• Displayed strong sales skills and competitive abilities by selling five life insurance policies through contacting clients based on referrals and creating awareness within first two months as part of an internship challenge, resulting in a reward and making NM at least $1,000 of premiums per month.

• Generated relationships by using personable qualities to uncover and understand the client’s concerns; developed solutions to concerns in clients’ financial plans by utilizing strategists and mentors from NM and using NM’s software to develop a personalized product for each individual.

• Introduced NM to top profile clients with net worth’s over $10 million. East Lansing, MI

2017-2018

ADDITIONAL INFORMATION

Proficient in Microsoft Word, Powerpoint, Excel, and Google Products such as Sheets, Docs, and Drive. Excel at data analysis, financial ratios, economic business decisions, Customer Relationship Management systems, networking and developing action plans.

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