Sage Espinoza

*** ***** **.

Alpine, CA *****

619-***-****

adhtyp@r.postjobfree.com

OBJECTIVE Seeking a position through a proven record of numerous professional internship and volunteer hours partnered with sound communication skills, teamwork, and service to individuals from diverse walks of life.

EDUCATION High School Diploma

Granite Hills High School, El Cajon, CA, June 2013

EMPLOYMENT/

EXPERIENCE

Casino Service Representative

Maintains a constant presence throughout assigned areas

Proactively seeks guest interactions and provides personalized attention

assisting with iView functionalities, reprinting club cards for enrolled guests, resetting club card PIN

Keeps well informed of various types of slot machines to answer any questions

Performs minor machine repairs

Increases awareness of promotions and events.

Notifies supervisor/manager of any guest issues that arise in a timely manner

Viejas Production Tech

Testing, maintenance and safety check on production equipment

Transporting, installing entertainment production equipment

Setting up, testing and adjusting audio and surround sound

Setting up and installing television on casino floor and hotel rooms

Preventive maintenance on audio and television equipment

Duty phone, Hotel room service calls (TV, Audio, entertainment system)

Viejas warehouse May 2015-2017

Collect merchandise from distribution center

Receiving and documenting merchandise for delivery

Ensure that all the merchandise is securely packed for return

Scanning labels to ensure products are received and delivered

Project Technician April 2014 – 2015

Sycuan Resort and Casino, El Cajon, CA

Routine machine maintenance on the casino floor

Remove and reinstall machines from warehouse

Check the status of the gaming machines to determine the usage and game payment input and payout history

Troubleshoot the machines’ usability by fixing any parts that may malfunction (i.e. game buttons)

SKILLS Leader, trustworthy, responsible, determined, good math skills, handles money well, hard-working, great customer service skills by building and maintaining guest relationships, encouraging repeat casino visits.

REFERENCES Brenda Montero, Viejas Tribal Education Center Manager 619-***-****

Jermaine Brown, Community Educator II / Career Counselor 619-***-****

Tony San Pietro Viejas VP of entertainment 619-***-****

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