Quality Executive

V.Vinoth

No ***/** Sanjeevirayan Kovil st Mobile: 917-***-****

Oldwshermenpet E-mail: adhtun@r.postjobfree.com Chennai-600021

Objective:

To be a dynamic professional by fully utilizing my interpersonal and analytical skills to pursue a challenging and rewarding career to contribute in the best possible way for the growth of the organization.

Education Profile:

BCA Computer Application

University of madras.

Annai veilankannai’s College,

Year of passing: April 2011 Class of Merit: 70%

H.S.C

St. Kellett, Hr., Sec, School

Year of passing: March 2008 Class of Merit: 57%

(Science Group)

S.S.L.C

St. Kellett, Hr., Sec, School

Year of passing: April 2006 Class of Merit: 76%

Work Profile:

Company: Accenture Solutions Private Ltd

Designation: Transaction processing Analyst ( Junior Team Lead)

Period: 02 Feb’12 – 02 Jan’20 (7 years 11Months)

Project: Anthem(Central Host)

Roles & Responsibilities:

Experienced in US Healthcare Industry for 7.11 years and successfully managing people for more than 4 years of different teams and domain consist of diverse people of different ages and background. Highly self-motivated who can effectively transfer the energy to the team. Proven capabilities in customer satisfaction, can deliver as a team under challenging situations towards achieving organizational objectives. Can work well independently and committed to excellence. Have sound knowledge in both Payer and Provider side of the businesses, handled teams of Data capture, Pre-adjudication,adjudication and IQT adjustment.

Conducting daily huddle to set expectation for the team

Communicating with onshore partners in weekly calls to discuss on process improvement initiatives, quality, TAT and production details.

Conducting one on one and setting task to team members, monitoring daily production, quality, attendance & TAT for the team

Allocating daily workloads and ensuring team members are completing it by EOD

Managing overall inventory across three sites Chennai, Mumbai and Manila

Preparing inventory reduction plan and driving the same

Preparing MOR deck and weekly executive scorecard

Approving salary and incentives for the team members

Leading quality team and providing ideas and action plan to keep the quality in control

Identifying areas of improvement and driving automation

Expertized in Operation Excellence and managing OE boards, 3*3 and other OE activities

Scheduling transport for the team members

Resolving any salary or overtime disputes

Organizing and conducting team meetings

Ensuring team members are prioritizing their work duties appropriately

Conducting performance appraisals for the team.

Dealing with staff complaints and errors

Ensuring all administrative records are up to date

Organizing weekly meeting with auditors to discuss weekly performance and identifying areas of improvement

Identifying any weaknesses among individuals and guiding them to overcome the situation

Making sure escalations are addressed and resolved in timely manner and its corrective actions are swiftly taken

Areas of expertise:

Client engagement

Inventory and quality management

Improving cost efficiencies

People management

Operation excellence

Problem resolution

Achievements:

Received Encore Value Champion Award FY’17,FY’18 and FY’19

Certified Silver in Top Talent Program FY’15

Received Good Samaritan awards in FY’14 and FY’15

Received Numero Uno awards

Received special recognition awards

Interests:

Doing Workouts in gym

Listening music and watching documentaries/movies

Personal Profile:

Fathers Name : J. Vasantha Kumar

Mothers Name : V. Tamil Selvi

Marital Status : Single

DOB: 17/07/1990

National: Indian

Gender : Male

Hobbies: Playing cricket, listening Music.

Languages Known : Tamil, English

Passport Number : U2069494

Place of Issue:Chennai

Declaration:

I hereby declare that the above furnished information is true to best of my knowledge and ability.

Date:

Place: Chennai (V. Vinoth)

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