Carrie Piccarreta

Administrative Support ~ Customer Service ~ Office Operations

Sun City, Arizona 85373 623-***-**** adhtte@r.postjobfree.com Profile of Qualifications

Highly accomplished Flight Attendant eager to contribute 13+ years of professional experience in customer- focused, service-oriented industries toward maximizing a top employer’s success

Influential self-starter who quickly rectifies on-site and virtual challenges by streamlining operations, eliminating customer-related risks, and adapting to evolving scenarios in fast-paced environments

Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and achieve critical performance goals in patient health, customer satisfaction, and regulatory compliance

Dynamic communication and interpersonal relation skills with a continual commitment to cultivating strong client / patient relations, motivating teams, and aligning daily operations with long-term initiatives

High level of professional integrity instrumental for maintaining confidential records, files, and documents Professional Experience

AMERICAN AIRLINES 2014 – 2020

FLIGHT ATTENDANT

• Consistently ensured passengers comply with all airline and federal regulations to ensure their safety and comfort throughout the duration of flights

• Conducted thorough inspections to verify safety standards are met before flight

• Efficiently prepared and served drinks and food in accordance with passenger orders

• Maintained the organization and safety of the cabin on a regular basis

• Promptly responded to medical emergencies among passengers and cabin crew BANNER BOSWELL MEDICAL CENTER 2013 – 2014

MEDICAL IMAGING ASSISTANT

• Delivered outstanding customer service by quickly greeting patients, checking them in, and addressing their concerns or inquiries via in-person and over the phone interactions

• Properly educated patients about procedures to alleviate their stress or concerns

• Kept lines of communication with radiologists, technologists, and doctors to discuss orders, patient requests, and medical facility updates

• Remained highly confidential when managing patient medical records within the Banner’s system

• Safely transported elderly and less-abled patients throughout the hospital and to and from their vehicles

• Maintained the cleanliness and sanitation of the environment to reduce the spread of disease or illness BANNER THUNDERBIRD MEDICAL CENTER 2012 – 2013

ROOM SERVICE ASSOCIATE

• Prepared accurate quantities of food and nourishments in compliance with established procedures

• Quickly delivered meals, nourishments, late trays, and tube feedings to appropriate units ONE STOP NUTRITION 2010 – 2012

SALES ASSOCIATE

• Productively managed customer relations to encourage their repeat business, sales, and satisfaction

• Applied effective interpersonal and negotiation skills to secure a large volume of sales

• Skillfully developed and implemented promotions and advertisements that optimized brand identity

• Reviewed products received against invoices for proper quantities and pricing

• Frequently used and balanced the cash register by reconciling sales receipts with cash, checks, etc. Carrie Piccarreta 623-***-**** Page 2

Professional Experience Continued

VICTORY LANE SPORTS PARK 2010

SERVER

• Served accurate orders to designated customers in a timely fashion

• Ethically handled a large number of customer transactions FAHRENHEIT TANNING 2008 – 2010

CUSTOMER SERVICE REPRESENTATIVE

• Displayed a friendly and professional demeanor when addressing customer inquiries or concerns

• Demonstrated the benefits and features of tanning packages, products, membership, and boutique items to maximize sales and customer satisfaction

• Guaranteed the salon was regularly cleaned to enhance customer experiences MR. GOODCENTS 2007 – 2008

CUSTOMER SERVICE REPRESENTATIVE

• Utilized the Point of Sale (POS) system / cash register to maintain updated records of orders, collected payments, and charges

Education

Bachelors Degree in Communications, Arizona State University Associate of Arts, Glendale Community College

CPR Certified