Jeff Kimball

**** ****** *****

Acworth, GA *****

678-***-**** (Cell)

adhtpy@r.postjobfree.com

SUMMARY

Professional with over 30 years of Software Quality Assurance / Testing in the Software Development Industry. Assisted in the rollout of multiple commerce platforms, services, features and maintenance updates in a Lead QA / BA & SME role of Onshore and Offshore teams.

HIGHLIGHTS

Experienced SQA / Testing Professional with 30+ years of experience

Managed Offshore teams on testing activities on multiple projects

Test Strategies and Coverages of api, functional, user interface / usability, integration, system, regression and user acceptance testing.

API tools of Postman and SOAPUI

Requests / Responses analysis using Splunk tool

Collaborative and Tracking Tools – Bugzilla, Clarity PMO, Confluence, JIRA, Microsoft Teams, HP Quality Center (TestDirector), ServiceNow, Sharepoint, Slack, Wiki

Test Plans, Cases and Processes

Defect and Bug Tracking

Software Development Life Cycles of Agile, DevOps, Incremental, Prototyping and Waterfall

Manage Offshore team on testing activities

SAP Hybris Commerce (cms, hac, hmc, cscockpit)

Commerce Catalogs and Sales Force Services of Endeca, Inbenta and Nsite

Commerce Payment Gateways of Cybersource and PayPal

Other integrations of Akamai, Avalara, Distil, Experian, Signify

PROFESSIONAL EXPERIENCE

Genuine Parts Company – NAPA Atlanta, GA – 2000 – 2019

Senior Digital Associate - Commerce – B2B / B2C and Web Channel

Software development life cycles of Agile, DevOps, Incremental, Prototyping and Waterfall

Rollout multiple Commerce platforms of hybrid, .NET and hybris with features of: Commerce Search engines, POS, checkout and payment engines of Buy Online (BOL), Buy Line Pickup in Store (BOPIS), Reserve Online (ROL), Order fulfilment, Order Tracking.

Testing API calls to different stores to find inventory availability

Testing API calls via Endeca catalog

Testing Integration for 6000 stores and DC Warehouses for pricing and inventory availability.

Rollout different search engines against the online catalog for B2B and B2C which includes Category/SubCategory, Repair Types, Keyword, Part Number, Interchange and complex searches.

Manage Offshore team for manual and automation testing activities

Testing Replacement Part SKU(s) that are fitted for vehicles and non-fitted for checkout fulfilment flows.

Payment engines of Cybersource and PayPal

Testing wide variety of date driven promotions including coupon codes.

Collaboration with the team on sprint planning, standup meetings, requirement reviews, defect triage, operations and retrospective reviews.

Develop and support testing strategies for functional, integration, system, regression and user acceptance testing for desktop and mobile.

Define test objectives, create, execute test cases and test scenarios.

Create test plans and perform planning activities.

Provide detailed defect information through issue tracking systems guiding team steps to reproduce severity, impact, etc.

Provide regular status updates to product owner and follow approved releases, patches and hot fixes.

Application logging for analysis, monitoring and troubleshooting from server machine data via Splunk tool. Captures, indexes, and correlates real-time data in a searchable repository for visualization.

Multi language platform for B2B / B2C sites

Operations support

Software Quality Assurance Specialist – Commerce / Store Systems

Design, develop and execute test plans and test cases against the TAMS application and related sub-systems on multiple projects throughout the life of the application.

Document software defects, using bug tracking systems, and report defects to project team.

Plan test schedules and strategies in accordance with project scope and delivery dates.

HP Tool Administrator which includes Quality Center, Winrunner, Quick Test Professional and Loadrunner.

Manage and mentor BVT / SVT Automation Offshore team.

Develop metrics and status on projects throughout the software development life cycle.

Participate in reviews to assure technical accuracy, compliance and potential problems or risk.

Testing includes White-Box, Black-Box, Regression, Integration, System, Performance and Stress testing.

Troubleshoots, solves application and infrastructure issues in a Multi-Tier environment of hardware, operating system and peripherals.

Responsible of configuring, migrating and deployment of QA builds on the QA servers.

Lead Software Quality Assurance Engineer – NAPAonline

Contributed to the software development of the NAPAonline.com web site and PROlink. (B2B / B2C and internal site / services)

Develop test cases from requirement and enhancements specifications.

Implemented Tool Suite of Quality Center / Testdirector, Loadrunner and Winrunner.

Evaluated and implemented site monitor tools of SiteSeerer and SiteScope.

Perform testing on B2B and B2C hosted sites.

Design and develop Winrunner and Loadrunner scripts for functionality and load testing.

Ensure the testing activity meets business requirements, track issues for resolution and report status.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Graduated with an Associate of Applied Science Degree in Accounting at Hawkeye Institute of Technology, Waterloo, Iowa

SAP Hybris Commerce Functional Analyst Training

Certified ScrumMaster – Active through 8/24/2020

IIST – SQL and Data Quality Testing

SQE Training (www.sqetraining.com) – Mastering Test Design

QAI Global Institute – Web Services Testing

Omicron – Professional Development Series: Effective Organization Communication and Effective Writing Skills for Business Professionals

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