adhtmx@r.postjobfree.com

974********

Doha, Qatar

henniectan.wordpress.com

SKILLS

EDUCATION

College

University of San Carlos

**/**** - **/****, ****

Course

Bachelor of Science in Information and Communication Technology High School

Ateneo de Zamboanga University

06/2008 - 03/2012,

Elementary

St. Joseph School

06/2002 - 03/2008,

LANGUAGES

English

Full Professional Proficiency

Tagalog

Full Professional Proficiency

WORK EXPERIENCE

Cabin Crew

Qatar Airways

02/2019 – 11/2020, Qatar

Achievements/Tasks

Providing excellent customer service to passengers ensuring comfort and safety. Attending pre-flight briefing, during which cabin crew discuss possible difficulties throughout the flight, information relevant to the particular route, special details about customer profile, flight details and possible unwanted emergency scenarios.

Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy. Delivering the best inflight service.

Giving first aid to passengers where necessary.

Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.

Solutions Manager

Fujitsu Philippines

01/2018 - 02/2019, Cebu,Philippines

Achievements/Tasks

Meet financial objectives set at the start of the fiscal year – order, revenue and contribution margin. Monitor P&L’s of assigned projects.

Monitor P&L’s of assigned projects.

Provide technical pre-sales support, consultation and presentations to sales team in covering customers. Formulate or create service package, solution and technical proposal including costing/pricing. Develop services business opportunities in the Industry or Sales Division assigned. Software Test Engineer

Kyocera Document Solutions Development Philippines Inc. 11/2016 - 01/2018, Cebu, Philippines

Achievements/Tasks

Ensure test tasks are properly scheduled, delivered on time. Performed test execution and bug reporting.

Conducted UI, functional on multi-functional laser printer’s Fax function. Regularly update test lead on test progress and issues. Time Management

Software Testing JIRA

Communication

Customer Service

HTML SQL

Hennie Tan

Cabin Crew

I'm highly motivated professional and performance driven individual who can create immeasurable success on a team. I'm seeking for a job that would utilize my skills and experience. Leadership

Team Player

Conducted confirmation testing on bug fixes augmented with regression testing. Monitors and conducts inventory of team’s peripheral. Part Time Barista

Starbucks Philippines

01/2014 - 02/2015, Cebu, Philippines

Achievements/Tasks

Connected, discovered and responded to customers

Created a highly satisfied customer with quality beverages and customer products.

Attended to customer complaints and questions.

Maintained a good customer relations and speedy delivery of orders.

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