ROKSOLANA

BEREZHANSKA

PERSONAL PROFILE

A detail-oriented, flexible, punctual, tenacious,

responsible and creative team worker with practical language experience, analytical and lateral thinking, ready to invest all my knowledge, experience and

eagerness to learn in order to make my new working family glow and prosper.

CONTACT DETAILS

Dubai, UAE

+971-**-***-****

adhthf@r.postjobfree.com

SKILLS AND ABILITIES

MS Office: Word, Excel, PowerPoint

1C:Enterprise

WordPress

Strong communication and interpersonal skills

Fast learner

Team player

Leadership skills

EMPLOYMENT HISTORY

EXECUTIVE PERSONAL ASSISTANT TO THE CEO

Managed CEO’s schedule and personal diary which lead to 8% reduction of non-productive time;

Organized transportation, achieving 7% decrease in expenses due to negotiation of discounts;

Increased office correspondence rate efficiency by 40% by providing automated response to most common

requests;

Maintained online filing system of meeting minutes, tracking projects and important documents;

General administrative support for personal tasks; Marketing research and preparation of reports;

Travel bookings and complex itineraries preparations including flight arrangements, accommodation and visa; Building strong rapport and relationship with CEO, his family while organizing company and family events. UNICOM TELECOM FZE, PART-TIME, 2016-2019

Pre-flight preparation of the cabin;

Meeting and greeting customers;

Delivery of inflight experience (food and beverage set up and presentation, excellent knowledge of operation of the lounge including mixology and lounge set up);

Working closely and fulfilling needs of VVIP customers including members of Royal Family of Dubai, Sharjah, president of Tanzania and his delegation and more; Personal and customized approach towards customer’s needs;

Meeting sales targets through process of duty free sales; Conducting safety and security responsibilities and first aid assistance;

Demonstrated professional etiquette and manners;

Identified problems and resolved customer complaints; Consistently met and frequently outmatched

performance standards;

Successfully completed all required trainings.

EMIRATES AIRLINE, PREMIUM CABIN, 2014-2020

ACADEMIC PROFILE

Postgraduate program - Business Administration

UNIVERSITY OF LONDON, 2015 - PRESENT

MASTER in English language and literature

IVAN FRANKO NATIONAL UNIVERSITY OF LVIV,

2009-2014

LANGUAGES

Ukrainian - native

Russian - fluent

English - fluent

Spanish - basic

WEBSITE CONTENT WRITER

Writing engaging content and editing the existing one which improved readability by 20%;

Conducting research to develop original content;

Creating compelling headlines and keyword search which increased website traffic by 32%;

Working with database to structure existing content. LVIVALIVE.COM, MAY 2012 - AUGUST 2012

PRIVATE ENGLISH TUTOR

One-to-one sessions for international students;

Preparation of study materials.

UKRAINIAN CATHOLIC UNIVERSITY, 2012-2013

BACHELOR in Marketing, honours

LVIV POLYTECHNIC NATIONAL UNIVERSITY,

2010-2012

Junior specialist in accounting (A), honours

LVIV POLYTECHNIC NATIONAL UNIVERSITY,

2007-2010

INTERESTS

Playing violin

Psychology

Yoga

Volunteering and social work

REFERENCES

Available upon request

CABIN CREW

Contact this candidate