Azharudeen. A
Email: ************@*****.*** Contact: +91-852*******
CAREER OBJECTIVE:
To obtain job in Infrastructure, to utilize my knowledge in full-fledged manner with the development of the career profile with company growth.
Professional Preface:
A professional with 7+ years in Incident Management –IT Infrastructure, L2 System Administrator and Laptop Walk-in center, Vendor Coordination.
Current Experience:
Microland limited (MARCH-2019 to Present):
Client Location: BNP Paribas India solution Pvt. Ltd
•Troubleshooting the hardware related issues in desktop and Laptop
•Configuring, maintaining and troubleshooting MS-Outlook issues
•Software installations and troubleshooting
•Audit activities like SCCM, Patch updates, AV update, Etc.
•Static IP and DNS configuration
•Troubleshooting Hardware & Networking devices.
•Experience in troubleshooting Local area network
•Very good knowledge in configuring remote connection.
•Windows XP, 7, 8 & 10 Install, Operating System Update and Troubleshoot.
•Network Printer Installation and Configuration
•Application Installation and troubleshooting
•Installation and configuration of outlook 2007, 2010, 2016 & office 365
•Configure roles and responsibility for users or groups and computers
•Installation, configuration & Troubleshooting of SCCM, AV and windows updates
•Installation & troubleshooting remote application software like citrix, pulse secure, VMware.
•Windows 10 migration and troubleshooting non supporting software after migration.
Previous Experience:
Ark InfoTech Spectrum as “L2 System Administrator” (03-03-2016 to till 11-03-2019):
Client Location: Wipro Technologies
•Providing support for Hardware, Software and Network Related problems
•IOS upgrade in Cisco switch
•Knowledge in changing VLAN for Cisco Switches as per the requirement
•Knowledge in DHCP and DNS
•Configuration and troubleshooting of LAN and WAN
•Knowledge in Configuration of Router and Firewall
•Support and configuration the cisco VOIP with dedicated voice vlan
•Maintaining and Troubleshooting Desktop and Laptop Hardware Issues
•Print Server – Managing and Configuring Various Network Printer is sharing
•Co-ordination with Multiple Domain within the team and across locations to troubleshoot the issues to get resolutions with in SLA
•Troubleshooting Citrix Issues for the Users
•Analyzed and diagnosed DNS/DHCP/VPN and other network issue
• Installing and Configuration of windows server
•Print Server – Managing and Configuring Various Network Printer is sharing.
•Scheduling Backup and Restore Data
Academic Credentials:
•Bachelor of computer Application (Distance Education)
•Diploma in Information Technology
•12th Higher Secondary
•10th SSLC
Personal Details:
Date of Birth : 04-01-1986
Father’s Name : Abdul Jaleel
Nationality : Indian
Languages Known : Tamil, English
Declaration:
I hereby declare that the information finished above is true to the best of my knowledge and belief.
Place: Chennai