Christine Joy M. Maderazo
********************@*****.***
Brgy.Panhulan, Agoncillo, Batangas 4211
Objective
To obtain a challenging position where I can apply my experience in credit risk management and my academic skills that may add value to the organizational operations. Moreover, to foster my knowledge and horn my skills.
Summary of Qualifications
SKILLS
Knowledgeable in Microsoft Application Offices
Knowledgeable in SAP
Advance knowledge in Microsoft PowerBI
Certified credit risk analyst/fraudster
Fundamental background in accounting principles
Interpersonal Skills
AREAS OF SPECIALIZATION
By Discipline: Execute Fraud/Credit analyzation and Customer Mastering
RDBMS: Microsoft RSX Dynamics 365, and Microsoft Dynamics AX.
Tools: Advanced Microsoft Office proficiency in PowerBI, Excel, Word, and PowerPoint,
SAP, RSX Dynamics 365.
Personal Highlights
Acts and works independently with minimal supervision within the scope of my responsibilities
Proven ability to be flexible. Works hard, both independently and in a team environment
Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
Detail oriented and can multitask
Can balance conflicting priorities
Team motivator
Strong analytical and problem-solving skill
Employment History
Accenture, Inc. May 20, 2016 – Present
Duties and Responsibilities
Global Junior Team Lead/Point of Contact
Allocates/distributes equally the cases of orders to Team members
Evaluate fraud businesses and execute credit check analysis
Creates quality SAP accounts/Master customer accounts
Delivers desired business outcomes and/or service commitments through effective planning and execution
Communicates to all Stakeholder the summary of report via call/email.
Supports the management of financials, contractual, and operational commitments in alignment with contract and original deal economics, as well as cost management targets
Verifies database and data integrity
Baselines the scope, estimates and plans the work
Troubleshoots tools and applications when issues occur
Maintains tracker to ensure all dashboards are updated
Updating Operational Maturity Desk to ensure business process is current
Identifies opportunities that can improve efficiency of business processes
Handles and resolves escalation
OM POC
Achievement/s
Promoted twice. From entry Level 13 to Level 11.
Top performer.
Awarded as “Sulong” an individual who can navigate through company’s vast network to assemble diverse, high performing teams that harness people strengths and deliver value at speed.
A-list Awardee- Agila for the last Fiscal year.
Educational Background
Bachelor of Science in Business Administration Major in Financial and Management Accounting
Lyceum of the Philippines University- Batangas
2012-2016
Trainings Attended
Introduction to Stakeholder (Classroom training)- April 2018
Speak Up (Classroom training)- September 2018
Writing with Precision (Classroom training) – January 2019
Cultural Connection 360 (Classroom training) – February 2019
Find the Phish – February 2019