Shuntina Diggs

Board President - Barbour County Primary School PTA Board

Clayton, AL 36016

adhtdz@r.postjobfree.com

334-***-****

I am responsible resourceful and respectful. I am dependable and punctual. I specialize in customer service and team work. I am persistent and eager to get the task done. I am easy going well mannered and friendly. My professionalism is at all time high standard . Authorized to work in the US for any employer

Work Experience

Private Caregiver

Private Families - Eufaula, AL

January 2012 to Present

Monitored clients' progress to report necessary changes Worked to improve patient outlook and daily living through compassionate care Maintained clean and well-organized environment to promote client happiness and safety Administered all necessary medications as directed by care plan Assisted disabled individuals to foster independence while still closely monitoring safety at all times Developed strong and trusting rapport with each patient to facilitate best possible care and assistance Supervised frequent activities such as medication and personal hygiene to ensure safety Handled all grocery shopping to pick up the necessary items that would be used in recipes Created recipes, incorporating various techniques, to build flavor and unique visual appeal Cleaned counters with sanitizing agents to prevent food-borne illness Identified recipes through careful research and study of different cultures that could be used to create authentic, from scratch meals

Prepared various dishes using different cooking methods to bring out the flavor, texture and taste of all kinds of foods

Dispatcher

Barbour County Sheriff Office - Clayton, AL

January 2017 to July 2019

Assisted departments with special requests such as BOLOs Took caller information, read associated computer information and documented vital details in call tracking and assignment system

Handled emergency phone calls calmly and obtained pertinent information with composed approach Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time

Managed an average of several cases each day, delivering telephone assistance and treatment recommendations to the public and hospital staff on various medical conditions Responded to emergency calls routed by the automatic distribution system Used radio, telephone and computer system to update first responders with new information Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations

Mitigated risks and emergency response delays by efficiently monitoring public safety field units Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide

speedy and accurate service to each customer

Excelled in exceeding daily credit card application goals Answered customers' questions and addressed problems and complaints in person and via phone Board President

Barbour County Primary School PTA Board - Clayton, AL August 2018 to May 2019

Administered day-to-day operations, including accounting and budget management, business development, and customer service

Executed on-time, under-budget project management to adhere to project road map Brought in more than $500 in new business over 6 months Hired, trained and monitored 3 staff members to maximize productivity Interacted with the parents and the community stakeholder Organized School Functions

Conducted Fundraiser

Production Associate

Keystone Foods - Eufaula, AL

August 2015 to May 2017

Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity

Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected

demand

Assigned tasks to employees and monitored productivity, performance and task completion Maintained work environments safe and efficient at all times Supervised equipment upgrades and modifications

Education

High School Diploma

Barbour County High School - Clayton, AL

2012

Skills

• OPERATIONS

• OPERATIONS MANAGEMENT

• QUALITY ASSURANCE

• TRAINING

• Office Experience

• Front Desk (3 years)

• Customer Service

• Care Giver

• Home Care

• Home Health

• Personal Care

• Senior Care

• Budgeting

• Strategic Planning

• Dementia Care

• Meal Preparation

• Alzheimer's Care

Certifications and Licenses

Driver's License

Assessments

Attention to Detail — Highly Proficient

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

CNA/Personal Care Assistant — Expert

January 2020

Measures a candidate's tendency to be dependable and come to work. Full results: Expert

Home Health Aide Skills — Familiar

July 2020

Providing care to patients in a home setting.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills Print Production Multi-unit operations management Quality assurance expertise Performance reporting

Workforce training Incidents management

Multidisciplinary collaboration Records Administration

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